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Santa Cruz Toyota

Capitola, CA

Overview
Employees
Reviews
Vehicles
4.4
1,309 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,309 reviews

June 03, 2026

Wonderful crew. Everyone from the sales team, finance team and service staff were very helpful and accommodating More

by minguraj
Recommend Dealer
Yes
Employees Worked With
Maximilian Peck
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Jun 03, 2026 -

Santa Cruz Toyota responded

It’s wonderful to hear our sales, finance, and service teams were so helpful during your Toyota Tacoma service. We’re pleased everything went smoothly. Feel free to reach out anytime.

June 03, 2026

Very professional, friendly Friendly, professional, excellent costumer ship skills, kind, patient. I will come back More

by Ehoushmand
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Aguilar
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Jun 03, 2026 -

Santa Cruz Toyota responded

Thank you for the great review and congrats on your purchase! It was such a pleasure having you here, and our team wishes you many happy and safe miles. We're here for any future needs and hope to have the chance to work with you again!

June 03, 2026

Always positive Whenever I go into Toyota to get my car maintenance, I'm always extremely satisfied as the workers do more than I think they should thank you so much Toyota staff More

by 1javasnob
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Maciel
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Jun 03, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! See you next time.

June 02, 2026

Waited 20 plus minutes for car to come up cause they couldn't find keys. Bringing your auto there takes up too much of my time. More

by Jcsh1
Recommend Dealer
No
Employees Worked With
Pablo Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
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Jun 03, 2026 -

Santa Cruz Toyota responded

We are sorry that you were less than satisfied with your experience. If you would like to discuss further, please reach out to me. – Simon Bachir, General Manager, simonb@santacruztoyota.com

June 02, 2026

Very easy and convenient. Very professional in every aspect On time with schedule Communication is on point More

by jamijay.jc
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
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Jun 02, 2026 -

Santa Cruz Toyota responded

Great to know scheduling your Scion tC service felt convenient and that our team’s professionalism, punctuality, and clear communication met your expectations. Thank you for the five-star feedback and we look forward to serving you again.

June 02, 2026

I live in Reno & visit my Sister in Amesti frequently. I purposely plan my visits to coincide w/seevice on my 2021 Toyota Sienna. The SC Toyota dealership is extraordinary in the people they hire & the se More

by DrSherTodd
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
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Jun 02, 2026 -

Santa Cruz Toyota responded

Thank you for making the trip from Reno and trusting us with your Toyota during your Amesti visits. We’re pleased our team can schedule your service quickly and provide a shuttle when waiting isn’t an option. We appreciate your years of loyalty and look forward to caring for your Toyota moving forward.

June 02, 2026

First tim going to the service dept. Mark was straightforward with me and let me know what to expect. Thanks, Mark. More

by kevinpaulse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Santa Cruz Toyota responded

We appreciate your first visit to our service department and we’re glad Mark provided clear expectations for your Toyota Tacoma. It’s great to know our straightforward approach helped make the process smooth. We look forward to assisting you again.

June 02, 2026

From buying my vehicles from Richard to having them serviced by Mark, we have always had good experiences at the Santa Cruz/Capitola Toyota dealership. More

by billraffo
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schultz
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Jun 02, 2026 -

Santa Cruz Toyota responded

It’s wonderful to hear that purchasing your vehicles and servicing your Toyota Venza have been such positive experiences. We’re glad Mark has taken great care of your Venza and appreciate your ongoing confidence in our team.

June 02, 2026

Awesome, they were phenomenal. I hate dealerships and I usually feel taken advantage of but they were transparent and easy to work with. I'd recommend them to friends and family fo More

by Echo0621
Recommend Dealer
Yes
Employees Worked With
Joey and the branch manager both amazing.
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Jun 02, 2026 -

Santa Cruz Toyota responded

Thank you for trusting us with your Toyota for service. We’re glad our team was transparent and made the process straightforward. It means a lot that you’d recommend us to friends and family.

June 02, 2026

Everyone was welcoming and respectful! Mike was very helpful through the process of getting my car serviced. More

by yulissamoralesgalvan
Recommend Dealer
Yes
Employees Worked With
Mike - Service advisor
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Jun 02, 2026 -

Santa Cruz Toyota responded

We’re glad to hear our team was welcoming and respectful, and that the service process for your Toyota Corolla went smoothly. Thank you for the five-star rating, and we look forward to assisting you again.

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