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Santa Cruz Toyota
Capitola, CA
1,307 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,309 reviews
June 02, 2026
I was able to drop by without an appointment. I was greeted in a friendly matter and told it would only take about 1.5 hours. I like the updates by texts too I was greeted in a friendly matter and told it would only take about 1.5 hours. I like the updates by texts too More
by pgreenhome
Verified Customer
June 02, 2026
Great experience. Robin was straightforward and communicative every step of the way. Would buy again from her and from Santa Cruz Toyota. Robin was straightforward and communicative every step of the way. Would buy again from her and from Santa Cruz Toyota. More
by Kau
Employees Worked With
June 02, 2026
Dropping off the vehicle is very easy. But picking up took longer than expected. I was told 2-3 hours after dropping it off at 7:30am and I didn’t get the vehicle until 1:30…6hrs later. Th But picking up took longer than expected. I was told 2-3 hours after dropping it off at 7:30am and I didn’t get the vehicle until 1:30…6hrs later. They do great service but this really pushed back my time that I discussed with them when I dropped off the vehicle More
by cid.alex.96
June 02, 2026
Mark was very courteous and explained everything very clearly and answered all my questions. The shuttle drivers brought me back and forth from my apartment without issue while you worked on my vehicle, clearly and answered all my questions. The shuttle drivers brought me back and forth from my apartment without issue while you worked on my vehicle, and everything was in working order when I returned. More
by mkogan369
June 01, 2026
I like a lot the local Toyota manager 'Chris Friendly, professional, excellent costumer ship skills, kind, patient professional, excellent costumer ship skills, kind, patient More
by Ehoushmand
May 31, 2026
Made buying a vehicle fun and relaxing! From driving onto the lot, to walking through the doors of the dealership, to being introduced to the sales consultant, and finalizing the purchase w From driving onto the lot, to walking through the doors of the dealership, to being introduced to the sales consultant, and finalizing the purchase with Jeff in Finance, it was a pleasure working with all parties to a sale. I love my new vehicle!! More
by blmenden
May 31, 2026
Nice prompt service. Questions answered, and Mark helped me set up a new service plan. Questions answered, and Mark helped me set up a new service plan. More
by julie
Employees Worked With
May 31, 2026
Richard was great. Process took too long though. The process to sign the papers took a long time to start. I must have waited at least 1.5 hours Process took too long though. The process to sign the papers took a long time to start. I must have waited at least 1.5 hours More
by docmase
May 31, 2026
We did not receive the price match we were promised. .the new tires were not all inflated correctly, the battery covers were not installed when the car was returned to us .the new tires were not all inflated correctly, the battery covers were not installed when the car was returned to us More
by mmaggipintosbu
