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Santa Cruz Toyota
Capitola, CA
1,700 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,700 reviews
September 19, 2026
The best ever Will go back again when the need arises Love the coffee lounge Love the coffee lounge More
by dbarnettej
Verified Customer
September 19, 2026
Everyone including the shuttle driver are excellent. I would recommend letting them know that they are doing a fantastic customer service experience. I would recommend letting them know that they are doing a fantastic customer service experience. More
by yayapantazzy
September 19, 2026
The staff were friendly and professional. They made me feel welcome having my 2026 Rav4 serviced there even though I didn't purchase it there. Tim made the process seamless and easy. I wil They made me feel welcome having my 2026 Rav4 serviced there even though I didn't purchase it there. Tim made the process seamless and easy. I will definitely be having all my services performed there. More
by jamesmshawjr
Employees Worked With
September 19, 2026
Experiences Not so good, multiple troublesome situations No one is accountable? maybe don't care?, just doing what the boss has told them? No one is accountable? maybe don't care?, just doing what the boss has told them? More
by brubartdds
September 18, 2026
Everyone was friendly and nice and knew how to do their job. The dealership was nice and clean and had plenty of seating. job. The dealership was nice and clean and had plenty of seating. More
by sheilas0819
September 18, 2026
Great customer service. Shuttle service is excellent. Service advisor is excellent in keeping my 2 Toyotas in good operating condition. Shuttle service is excellent. Service advisor is excellent in keeping my 2 Toyotas in good operating condition. More
by DANDMKANEMURA
Employees Worked With
Omar
September 18, 2026
Omar and Service Dept are excellent, describing service needed and completing service on time. Gustavo and Chris are knowledgeable about the car I test-drove and understanding of my concerns about the mode needed and completing service on time. Gustavo and Chris are knowledgeable about the car I test-drove and understanding of my concerns about the model I selected and the cost of the vehicle. More
by DANDMKANEMURA
Employees Worked With
Gustavo and Chris in Sales, Omar in Service Dept.
September 18, 2026
Omar and Service Dept are excellent, describing service needed and completing service on time. Gustavo and Chris are knowledgeable about the car I test-drove and understanding of my concerns about the mode needed and completing service on time. Gustavo and Chris are knowledgeable about the car I test-drove and understanding of my concerns about the model I selected and the cost of the vehicle. More
by DANDMKANEMURA
Employees Worked With
Gustavo and Chris in Sales, Omar in Service Dept.
September 18, 2026
Everyone was friendly, professional, and helpful throughout the process. I felt welcomed and appreciated, and I would definitely recommend them to others. throughout the process. I felt welcomed and appreciated, and I would definitely recommend them to others. More
by lisaquintero1
September 18, 2026
I had a great experience with Santa Cruz Toyota. Everyone was professional, friendly, and helpful throughout the entire purchase process. Brent Fetty was especially helpful and patient, answered all Everyone was professional, friendly, and helpful throughout the entire purchase process. Brent Fetty was especially helpful and patient, answered all of my questions, and made the process much easier. I’m very happy with my new 4Runner and appreciate the help from the team. More
by jiehuihe89
