Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Cruz Toyota
Capitola, CA
966 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 966 reviews
December 20, 2025
Horrible Lack of communication, unresponsive, misinformation, lack of knowledge of process, no return of phone calls, disorganization misinformation, lack of knowledge of process, no return of phone calls, disorganization More
by kmh1
Verified Customer
December 20, 2025
Excellent service, fair prices, above and beyond experience. Everything was done efficiently and my car was ready earlier than expected. experience. Everything was done efficiently and my car was ready earlier than expected. More
by Jangala
December 20, 2025
All staff, from the salespeople to the finance folks, were helpful, professional and patient with us and our many questions! A very pleasant experience. were helpful, professional and patient with us and our many questions! A very pleasant experience. More
by nancyfurber
December 19, 2025
Good service. Unfortunately I can't say excellent because of your ride service it won't go to Aromas. It used to but was cancelled. Unfortunately I can't say excellent because of your ride service it won't go to Aromas. It used to but was cancelled. More
by pinkyhiggins831
December 19, 2025
The place is clean and Giselle is very good. My car was ready less than 4 hours which is very good ?? My car was ready less than 4 hours which is very good ?? More
by pinkyhiggins831
December 19, 2025
Hunter and the team did an excellent job installing my lift kit on my new 4 runner. Great communication and very fast service. lift kit on my new 4 runner. Great communication and very fast service. More
by bigdogoutwest
December 18, 2025
Quick. Honest. I felt heard and understood. I felt comfortable and the process was quick. Honest. I felt heard and understood. I felt comfortable and the process was quick. More
by peaches.7374
December 18, 2025
Great service in a timely manner . Overall great experience. Everything was explained in detail and vehicle was taken care of. Overall great experience. Everything was explained in detail and vehicle was taken care of. More
by dnlrvs2
Employees Worked With
December 17, 2025
Profesional and informative. Answered questions. Good customer service. Why do you need seven more words? Answered questions. Good customer service. Why do you need seven more words? More
by jimenezst57
