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Santa Cruz Toyota
Capitola, CA
1,275 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,275 reviews
May 11, 2026
They were very friendly and professional. Also setting my appointment was very easy and smooth. Also setting my appointment was very easy and smooth. More
by tony@scurichinsurance.com
Verified Customer
May 09, 2026
Mark was able to help me - finally when no one else was able to help me complete my recall repair. I had been to this dealership at least 3 times for the same issue - and each time, even after having an ap able to help me complete my recall repair. I had been to this dealership at least 3 times for the same issue - and each time, even after having an appointment - the part was not at the shop. No one called to cancel my appt, no one said they didn't have the part.. but then Mark was able to get this resolved for me - huge thank you. More
by cclifford12
Employees Worked With
May 08, 2026
It was great Robyn and Tom did a great job making us feel like we were getting a fair deal. like we were getting a fair deal. More
by mhogan10
May 07, 2026
Service was quick and explained to me. I will definitely return as needed. I have a recall on my car but part was not available. Will call when part is in. I will definitely return as needed. I have a recall on my car but part was not available. Will call when part is in. More
by Jalsel120
Employees Worked With
May 07, 2026
Appreciated being able to make an appointment on same day notice, getting my car back at the end of day as predicted, receive transportation for pick up, get accurate estimate, and being treated respectfully notice, getting my car back at the end of day as predicted, receive transportation for pick up, get accurate estimate, and being treated respectfully. I like the fact that I have an older 2005 RAV4 with 180k miles, one that I don't want to get rid of, and that is respected and appreciated by the service department. I feel like my financial constraints are honored and I was still treated well, even though I had gotten some in-between oil changes taken care of at other places for Location and budgetary reasons. So for all of this, thank you. There is one more thing I would like to work out, which is that I have occasionally heard the same sound squeal. I heard that brought me in for a $300 serpentine belt change. I would appreciate it if Kyle made a note of this and we had a chance to talk and figure out next steps. Thank you. More
by expansivelove
May 07, 2026
Lea did an excellent job. I hope to get her as an agent again . I hope to get her as an agent again . More
by thebaymac
May 07, 2026
Mr Mundt was distracted and inattentive. He was supposed to order a part and schedule a second service to install it. We agreed on a day and time but when I called to change it I was told I He was supposed to order a part and schedule a second service to install it. We agreed on a day and time but when I called to change it I was told I had no service scheduled. I plan to have the work done elsewhere. More
by skinner.me
Employees Worked With
May 07, 2026
They desperately need to hire more women, and communicate much more while work is in progress much more while work is in progress More
by goodgollymissmolly19
May 06, 2026
From sales with Richard to service with Mark it is always a positive experience. That's it! a positive experience. That's it! More
by billraffo
