Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Cruz Toyota
Capitola, CA
1,757 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 1,757 reviews
Verified Customer
September 27, 2026
For the most part, it was OK but explanation would've been much appreciated The billing was a little bit interesting as far as not being told that when my vehicle was ready that day and I was out of the been much appreciated The billing was a little bit interesting as far as not being told that when my vehicle was ready that day and I was out of the area due to they're not catching what was when I came in with originally and they had to fix it then I got charged for an extra day on the vehicle that I was given as a loaner More
by Glfenterprises1
September 27, 2026
Mikell explained process well and I am happy with the service my car received. Done service my car received. Done More
by gvillema
September 27, 2026
Easy to make appointment for oil change/fluids/tire rotation and new front brakes after 136,000 miles on a hybrid. Honored the online SantaCruz Toyota coupons. Quality service, below estimate and ready rotation and new front brakes after 136,000 miles on a hybrid. Honored the online SantaCruz Toyota coupons. Quality service, below estimate and ready on time! Excellent experience with friendly staff and positive atmosphere. Thank you More
by soldman2
September 27, 2026
The man (Hunter) who checked me in and guided my car through the service was great. I asked him to try to get my car done by a certain time, and he did so! The standard service seems to have been succ through the service was great. I asked him to try to get my car done by a certain time, and he did so! The standard service seems to have been successful. More
by suse223
Employees Worked With
September 26, 2026
I showed up early and they were there earlier than I got there and told me I didn't need to come in quite yet had me out in no time really professional nice guy there and told me I didn't need to come in quite yet had me out in no time really professional nice guy More
by Juneauroo
Employees Worked With
I think his name was Camacho
September 26, 2026
they were great about understanding my challenges and working with me to make sure that I got in and out of there quickly and that I wasn't late for work. I've always had great customer service there and working with me to make sure that I got in and out of there quickly and that I wasn't late for work. I've always had great customer service there and Danny was the best. More
by mnavarromd
Employees Worked With
Danny Camacho and he was terrific! great customer service
September 26, 2026
Takes a long time for service but it's a good experience overall. It takes a long time for service every time, and it's a bit pricey, but it's a good experience overall... Friendly, competent, good communic overall. It takes a long time for service every time, and it's a bit pricey, but it's a good experience overall... Friendly, competent, good communication More
by coreybengisu
Employees Worked With
Mr Camacho
September 26, 2026
Great customer service. I sure wish the sales department would stop bugging me with offers to buy back my 2023 Rav4 Prime. I'm not giving it up. I sure wish the sales department would stop bugging me with offers to buy back my 2023 Rav4 Prime. I'm not giving it up. More
by clandel
Employees Worked With
