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Santa Cruz Toyota
Capitola, CA
835 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 835 reviews
October 31, 2025
Streamlined and efficient. Got my car in at the appointed time and had the service completed within two hours. Got my car in at the appointed time and had the service completed within two hours. More
by rlkingon
Verified Customer
October 30, 2025
It took longer than expected but overall was a good experience. I did have a late appointment so I understood. experience. I did have a late appointment so I understood. More
by cfmartin60
Employees Worked With
October 30, 2025
The Toyota dealership and people there take great care in ensuring customer satisfaction. They have amazing sells people and associates who are fun and easy to work with. Would highly recommend to anyone. ensuring customer satisfaction. They have amazing sells people and associates who are fun and easy to work with. Would highly recommend to anyone. More
by xortega
Employees Worked With
October 30, 2025
The people are professional and curtous. They let me know what need to be fixed immediately and what can wait. They let me know what need to be fixed immediately and what can wait. More
by robtraughber
Employees Worked With
October 29, 2025
Quick and friendly. Hot coffee is a plus, and with the pastries, it is an added treat. Hot coffee is a plus, and with the pastries, it is an added treat. More
by jogrfo
October 29, 2025
Management did great job handling any concern that I had. They spent a lot of time with me until I felt comfortable and confident that I was in good hands bringing my vehicles to them for service. I will con They spent a lot of time with me until I felt comfortable and confident that I was in good hands bringing my vehicles to them for service. I will continue to be a customer. I did not leave a review after my last service visit, but want to mention that I had a great experience working with Hunter. He gave me solid advice on my 1998 Tacoma that needed a long list of work, some of which was pretty unusual compared to typical service. This was no problem and I felt confident I came to right place. More
by Jordan.tuck
October 27, 2025
Always happy with the dealership. Got a bad read on tir tread depth on new tires which was odd but was re examined by another service mgr and found to be normal. Got a bad read on tir tread depth on new tires which was odd but was re examined by another service mgr and found to be normal. More
by blaclergue
October 26, 2025
I loved working with Lea. She had a very positive attitude and was very helpful to work with. She is a great asset to the Toyota Dealership Service Department. She had a very positive attitude and was very helpful to work with. She is a great asset to the Toyota Dealership Service Department. More
by silviaherenow
