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Santa Cruz Toyota
Capitola, CA
1,564 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,564 reviews
Verified Customer
August 08, 2026
The team worked together. While Lea checked us in with detailed notes. They were addressed. Kyle followed up and gave me a tutorial on how my computer works. While Lea checked us in with detailed notes. They were addressed. Kyle followed up and gave me a tutorial on how my computer works. More
by cypresscape
August 08, 2026
Answered all my questions and concerns in ref to the repairs and what my policy would cover repairs and what my policy would cover More
by dctl2011
August 07, 2026
Friendly staff, received detailed information of my vehicle, with estimate, and timeframe. Toyota also provided me with a ride home. vehicle, with estimate, and timeframe. Toyota also provided me with a ride home. More
by Glezpad
Employees Worked With
August 06, 2026
Ya had a nive ride on the shuttle quick service on time safe ride thanks safe ride thanks More
by Crazydago12
August 06, 2026
I had a nail in my tire and took in my vehicle. Jerry looked up my records and found the tire was under warranty. Tire was not in stock so he ordered one and had me driving off happy the next day. Jerry looked up my records and found the tire was under warranty. Tire was not in stock so he ordered one and had me driving off happy the next day. More
by judgedora
August 06, 2026
Very helpful, excellent customer service. Gustavo, and Chris paid great attention to our need's. Gustavo, and Chris paid great attention to our need's. More
by oscdiaz93
August 05, 2026
Helpful, friendly and not pushy All staff were friendly and helpful. No high pressure at all. Gave enough space to think about it and make a good decision. and helpful. No high pressure at all. Gave enough space to think about it and make a good decision. More
by alcalakathleen
August 05, 2026
Paid $125 for diagnostic test after my daughter's truck died on the side of the road. The test found nothing wrong, then it completely died a few days later. The repair cost was over $1300. The initial tes died on the side of the road. The test found nothing wrong, then it completely died a few days later. The repair cost was over $1300. The initial test should've found the problem. It was a waste of money. Had to request a $125 credit off the repair bill. That should have been offered; I should not have had to request it. More
by gmanako
