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Santa Cruz Toyota
Capitola, CA
1,727 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,727 reviews
September 22, 2026
Return response to phone call questions is great. Called back quickly and answered questions promptly Called back quickly and answered questions promptly More
by candkkoda
Verified Customer
September 22, 2026
I had a 1:30 appointment for a simple 10k service I was told it would be 3 hours When I arrived at 5:10 3 hours 40 minutes later they had not started and I had to wait an additional 30 minutes for them to told it would be 3 hours When I arrived at 5:10 3 hours 40 minutes later they had not started and I had to wait an additional 30 minutes for them to perform the service. More
by m_brieger
September 21, 2026
Good service, good appetizers, comfortable and competitive. competitive compared to other dealers, and better service competitive. competitive compared to other dealers, and better service More
by mario.v.n
September 21, 2026
Helpful and efficient. I will continue to take my 2025 Camry to Santa Cruz Toyota for servicing. I will continue to take my 2025 Camry to Santa Cruz Toyota for servicing. More
by abodine999
Employees Worked With
September 20, 2026
Straight forward, good knowledge. No pressure until the finance guy as usual Ive said enough No pressure until the finance guy as usual Ive said enough More
by Rublestructure
September 20, 2026
Consistently excellent sales and service experiences at Santa Cruz Toyota! We are a two Toyota vehicle family and get all our service there. Great people at a great dealership! Santa Cruz Toyota! We are a two Toyota vehicle family and get all our service there. Great people at a great dealership! More
by wwadlow
September 20, 2026
I came in to have tire alert message fixed & stayed fixed for 2 days & alert is on constantly when only 1 pound of pressure low so I need to bring in a second time to be fixed please. for 2 days & alert is on constantly when only 1 pound of pressure low so I need to bring in a second time to be fixed please. More
by alanlem6
September 19, 2026
The best ever Will go back again when the need arises Love the coffee lounge Love the coffee lounge More
by dbarnettej
September 19, 2026
Everyone including the shuttle driver are excellent. I would recommend letting them know that they are doing a fantastic customer service experience. I would recommend letting them know that they are doing a fantastic customer service experience. More
by yayapantazzy
