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Santa Cruz Toyota
Capitola, CA
1,448 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,448 reviews
July 06, 2026
Smooth transaction. Very professional. I was hoping for an efficient quick transaction and I was satisfied Very professional. I was hoping for an efficient quick transaction and I was satisfied More
by brad.kortsen
Verified Customer
July 04, 2026
Service was prompt, professional and pleasant. Requested to replace mirror assemblies. That was quoted at $3000, even though a 10 minute youtube video shows how to install $300 in parts. Requested to replace mirror assemblies. That was quoted at $3000, even though a 10 minute youtube video shows how to install $300 in parts. More
by jwfbean
July 04, 2026
This Dealership is easy to work with. They are very supportive and help to get the car maintenance done. They also came to my home to transport me to the dealership to pickup my car. I wo They are very supportive and help to get the car maintenance done. They also came to my home to transport me to the dealership to pickup my car. I would work with them again More
by smmenon
Employees Worked With
July 03, 2026
Friendly I'll take my car there because it's the best deal. And it's fast No deal. And it's fast No More
by forthedows
July 03, 2026
Tim did not offered shuttle service since I had to wait 3 hours. When I got back to the shop he was out to lunch another person helped me and the car was ready . hours. When I got back to the shop he was out to lunch another person helped me and the car was ready . More
by ayala5918
July 03, 2026
Easy, friendly, professional I have the highest regard for your salesman Miso. As a woman it can be intimidating to buy a car. Miso was kind, professional, knowledgeable and wasn't pushy. I appreciated th for your salesman Miso. As a woman it can be intimidating to buy a car. Miso was kind, professional, knowledgeable and wasn't pushy. I appreciated that he walked me through the entire process and then showed my the details... how to set up the music and how to access all the features. Five stars! More
by suzanne.chonette
Employees Worked With
Your salesman Miso was awesome! He knew all the inventory and led me right to the car I needed.
July 03, 2026
Unfair I got charged an extra day for a rental because I didn't bring it back at 10 am but I brought it the same day just a bit later because I didn't get off work until later didn't bring it back at 10 am but I brought it the same day just a bit later because I didn't get off work until later More
by kinanacosta
July 03, 2026
It’s the employees who make the difference, I’d like to thank Mark for being completely honest with me about the maintenance of my car without trying to upsell me or charge me for unnecessary services like thank Mark for being completely honest with me about the maintenance of my car without trying to upsell me or charge me for unnecessary services like others have in the past More
by zocalo3000
Employees Worked With
July 03, 2026
They are efficient, considerate, accommodating, and willing to work with you and your budget to stay safe. willing to work with you and your budget to stay safe. More
by catsiejones
Employees Worked With
July 02, 2026
Everyone was very helpful I was treated fairly and felt well taken care of. Thanks well taken care of. Thanks More
by bonnyhawley
