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Santa Cruz Toyota

Capitola, CA

4.4
1,085 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,085 reviews

February 09, 2026

Knowledgeable and thorough. Timely, catches mistakes, easy to schedule. We've been customers for a very long time. More

by hanson1
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Feb 10, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

February 09, 2026

Maintenance Everything was great! Mikell kept me updated as needed. Got a new cabin filter and my tires rotated as well as the oil change. More

by rachel.termini
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Feb 10, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business! Our team enjoyed having you here, and we hope to see you again.

February 08, 2026

Awesome customer service Made the experience easy and issues were explained very clear I would come back again More

by steeler9980
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
Feb 09, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

February 08, 2026

Not a fan of Santa Cruz Toyota. It’s your typical car dealer experience and if you’re a woman, good luck, the male chauvinism is at an all time high. More

by jenbachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pablo Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Santa Cruz Toyota responded

We are sorry that you were less than satisfied with your experience. If you would like to discuss this further, please reach out. - Simon Bachir, General Manager, simonb@santacruztoyota.com

February 05, 2026

They have a great staff who are going above and beyond for their customers... it was a pleasant experience ???? More

by RealityTVshows
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
Feb 06, 2026 -

Santa Cruz Toyota responded

Thank you for your business! See you next time.

February 05, 2026

Super easy to make an appointment, very accommodating. Kyle was wonderful at explaining the process and communicating in a timely manner when the work was completed. Very happy! More

by kimcalerdine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! It was a pleasure having you here, and we hope to see you again.

February 04, 2026

Excellent service Everyone had a good sense of humor The coffee was tasty Hope my Prius goes for another 10 years. More

by guru0
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Feb 05, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review!

February 04, 2026

Friendly and helpful with full service! Love the coffee, pastries, and friendly shuttle driver. Also, so appreciative of the Sunday hours. More

by imlizcali
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Clarke
Feb 05, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Our team looks forward to seeing you next time.

February 04, 2026

Toyota was good fast you know service and relaxing you know with you know all the vanities with like water and coffee I rate them real good thank you More

by rodriguez.genaro77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

February 03, 2026

Very professional and extremely considerate Kyle kept me well informed of the different issues that was going on with the car . More

by garyo993
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Trudell
Feb 04, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

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