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Santa Cruz Toyota
Capitola, CA
1,053 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,053 reviews
January 21, 2026
Very helpful and pleasant. Would definitely recommend for anyone that needs help with there car. Would definitely recommend for anyone that needs help with there car. More
by norcaltsi
Verified CustomerEmployees Worked With
January 21, 2026
Great experience qnd wonderful customer service will come back and bring a friend. Loved the popcorn and pastries back and bring a friend. Loved the popcorn and pastries More
by josem8
January 20, 2026
Toyota Santa Cruz has always treated us like family, and Giselle is awesome! We are loyal customers for life, thanks for helping with our adventures Santa Cruz Toyota! Giselle is awesome! We are loyal customers for life, thanks for helping with our adventures Santa Cruz Toyota! More
by jasonmichaelcarr
January 20, 2026
Great service from each of them. Just a bit slow since they said it would take approximately 1 1/2 hours, but it took more like 3 1/2 hours. Great experience overall though. Just a bit slow since they said it would take approximately 1 1/2 hours, but it took more like 3 1/2 hours. Great experience overall though. More
by jeff.rogers
Employees Worked With
Bob and Robin. Great service from each of them. Just a bit slow since they said it would take approximately 1 1/2 hours, but it took more like 3 1/2 hours. Great experience overall though.
January 20, 2026
Felt rushed the actual signing process Would have liked more time to decide on warranty options etc more time to decide on warranty options etc More
by Powderfinger57
January 19, 2026
Very professional. Keeps me updated with what is being done with my car. Great job well done. Approximate time promised job to be done was done ?? Keeps me updated with what is being done with my car. Great job well done. Approximate time promised job to be done was done ?? More
by Oalcaraz
January 18, 2026
Good time estimate for work. Predicted 2 hours and work was done in just under 2 hours Predicted 2 hours and work was done in just under 2 hours More
by scruzmtnman
