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Santa Cruz Toyota

Capitola, CA

Overview
Employees
Reviews
Vehicles
4.4
1,425 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,425 reviews

June 27, 2026

Very fast with changing my first oil change. My experience with the dealership is very fast changing the oil change and dealership place is very clean. More

by pjforgod23
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
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Jun 28, 2026 -

Santa Cruz Toyota responded

Thanks for sharing about your experience with Santa Cruz Toyota. We appreciate your business and hope to see you again soon!

June 27, 2026

Pablo is my go to service advisor in Santa Cruz. Tim is great too and always super friendly! More

by sqratchaholikoo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
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Jun 27, 2026 -

Santa Cruz Toyota responded

Thank you for making Pablo and Tim your go-to service advisors. It’s rewarding to know they consistently provide friendly support, and we look forward to your next visit.

June 27, 2026

Great service and good coffee and snack, can't wait to go back and have that good coffee More

by gregbackup4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2026 -

Santa Cruz Toyota responded

Thank you for the five-star review! We’re glad our team could provide great service and coffee during your Toyota Tacoma service appointment. We look forward to having you back for another cup and snack soon.

June 27, 2026

Amazing, friendly, knowledgeable salesman. Very informative, he took the time to explain my new vehicle. Came in on his day off to help with a tutorial as it was the only day I could get there More

by Hollilyn628
Recommend Dealer
Yes
Employees Worked With
Richard Brabo, he's the BEST
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Jun 27, 2026 -

Santa Cruz Toyota responded

Thank you for highlighting our sales team’s dedication and expertise. We’re pleased the extra time explaining your new Toyota fit your schedule and helped you feel comfortable with its features. If you ever need further assistance, please let us know.

June 27, 2026

Great service, it is fast, people is always with very nice actitud. I recommend this place More

by mvelasco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael Dagio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2026 -

Santa Cruz Toyota responded

Thank you for choosing our service department for your Toyota Tundra. We’re glad our team provided fast service and a friendly attitude throughout your visit. We appreciate your recommendation and look forward to serving you again.

June 27, 2026

Abel was not available when I picked up my car. When I arrived to pick it up, they weren’t sure where it was. They found it, asked me if I had any questions and sent me on my way. No real time spen More

by lbensonsrq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Hurley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2026 -

Santa Cruz Toyota responded

Thank you so much for taking the time to share your feedback with us. We will share your comments with the team. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 27, 2026

The listen to all of my concerns and address them and the shuttle service both to my home and back to the dealership was excellent. More

by dls248
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
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Jun 27, 2026 -

Santa Cruz Toyota responded

We’re delighted that Giselle and our team addressed all of your concerns and provided reliable shuttle service to your home and back. Thank you for trusting us with your Toyota RAV4. We look forward to your next visit.

June 27, 2026

Tim was very professional and friendly and reliable. He was very helpful and respectful and was attentive to customer. More

by Tbaldemor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2026 -

Santa Cruz Toyota responded

Thank you for sharing your thoughts on the service for your Lexus. We’re pleased that Tim’s professional, friendly, and attentive care stood out. Please let us know if we can assist with your Lexus in the future.

June 26, 2026

They mark up their prices significantly. The staff is very hospitable. Take your time to thoroughly go over your service contracts... most are unnecessary and overpriced. More

by jonpaulbones
Recommend Dealer
Yes
Employees Worked With
Brent Fetty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Fetty
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Jun 28, 2026 -

Santa Cruz Toyota responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 26, 2026

Timely The appointment was on time and I was texted when car was ready, which was earlier than expected. More

by Amartagol
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
Report | Print
Jun 26, 2026 -

Santa Cruz Toyota responded

We’re pleased we could complete your Toyota Camry service sooner than expected and keep you informed along the way. Giselle appreciates you sharing how smoothly your appointment went and looks forward to assisting again.

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