Back

Santa Cruz Toyota

Capitola, CA

4.4
1,381 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
Contact Dealership

4200 Auto Plaza Dr

Capitola, CA

95010

Directions

By Type

Showing 1,381 reviews

June 17, 2026

Mikell was very nice & helpful, the work was done quickly, & the waiting room was pleasant. More

by kristine.louise.g
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell Johnson
Jun 17, 2026 -

Santa Cruz Toyota responded

Thank you for the 5-stars! We will see you next time.

June 16, 2026

Quick and easy. Priced well. The entire experience was excellent. Never felt pressured, very helpful with choices and options. Great customer service experience. More

by gbahue
Recommend Dealer
Yes
Employees Worked With
Davis and Tom
Jun 16, 2026 -

Santa Cruz Toyota responded

We appreciate your kind words about the quick and well priced service for your Toyota Tacoma. It’s great to hear our team provided helpful guidance without any pressure. Thank you for choosing us for your Tacoma maintenance, and we look forward to assisting you in the future.

June 16, 2026

Everyone was extremely helpful from beginning to finish. My whole experience at Santa Cruz Toyota has been exceptional. From buying my car there to going in for regular services I have always received such More

by Gabzimnicki
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mundt
Jun 16, 2026 -

Santa Cruz Toyota responded

Delighted to hear our team guided you smoothly through your GMC Yukon purchase and service visits. It’s wonderful the staff felt friendly and accommodating every step of the way. We appreciate your loyalty and look forward to assisting you again.

June 16, 2026

Great customer service. Omar was professional and was very helpful. The shuttle to and from home was great. More

by Juanj.padilla
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 16, 2026 -

Santa Cruz Toyota responded

It’s rewarding to know our team provided professional assistance and that the shuttle service worked well for you. Thank you for trusting us with your Toyota.

June 15, 2026

Omar was very kind and helpful, he was able to get my vehicle parts ordered right away and assisted me with transportation back to work while my car was in the shop. More

by thalia
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 16, 2026 -

Santa Cruz Toyota responded

Thank you for the outstanding review! It was such a pleasure having you here, and we wish you all the best. See you next time!

June 14, 2026

Good car service, with good communication and friendly customer service. Quality technicians. Easy appointment scheduling. More

by mayaklin
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Jun 14, 2026 -

Santa Cruz Toyota responded

Thank you for sharing how clearly we communicated and how welcoming our staff was during your Toyota service. We’re glad our technicians delivered quality work and that appointment scheduling was straightforward. Pablo looks forward to assisting you again.

June 14, 2026

They were professional, fast, and knowledgeable. The shuttle is so nice, it makes it easy for me to have service with you More

by stilesdawn
Recommend Dealer
Yes
Jun 14, 2026 -

Santa Cruz Toyota responded

Thank you for recognizing our team’s professionalism and quick service. It’s great to hear the shuttle adds convenience to your Toyota maintenance visits. We look forward to assisting you again.

June 14, 2026

It seemed my car was serviced for a long time. Waited too long but love your pastries, coffee, and popcorn. More

by 63yowza
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Jun 15, 2026 -

Santa Cruz Toyota responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to contact me. - Simon Bachir, General Manager, simonb@santacruztoyota.com

June 14, 2026

Jerry is always honest and has quick turnaround Jerry is always honest with great service and a quick turnaround More

by ktmcheese04
Recommend Dealer
Yes
Employees Worked With
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chavez
Jun 14, 2026 -

Santa Cruz Toyota responded

We appreciate you highlighting Jerry’s honesty and quick turnaround on your Toyota. It’s great to know his efficiency made your visit smooth. Please reach out whenever you need assistance.

June 14, 2026

Got a walk in smog check. Hunter helped me with that and then we talked @ getting an extended service plan as mine expired. He gave me his card and told me I could call him la More

by sridge1013
Recommend Dealer
Yes
Employees Worked With
Hunter
Jun 15, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit. See you next time!

...
9
...