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Santa Cruz Toyota

Capitola, CA

4.4
1,133 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,133 reviews

March 03, 2026

I took my car in for an 40K mile service. The staff was Easy to work with. The car was done in the time quoted. VERY Competent service department. More

by phil.marla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesly Silva Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Santa Cruz Toyota responded

Thank you for your business, Phil! Our team enjoyed assisting you, and we look forward to your next visit.

March 03, 2026

Great service even asked if they had any deals and I got taken cared of with a deal on an oil change More

by sumano1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

March 03, 2026

It was an easy transition, reliable and quick service. Hunter was professional and answered all my questions. More

by sstdleonetti
Recommend Dealer
Yes
Employees Worked With
Hunter
Mar 04, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Our team truly enjoyed having you here, and we wish you many happy miles. See you next time!

March 02, 2026

Great customer service…. but long wait for an oil change, Don’t know if I will want to wait 2 hours again. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesly Silva Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to provide feedback on your visit. It was a pleasure having you here, and we hope to have the opportunity to earn your business again.

March 02, 2026

Excellent customer service Very timely, always keeping the customer up to date with what is happening with the vehicle. More

by sandal429
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
Mar 02, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

February 28, 2026

Took car in for recalls, and dead auxiliary battery They fixed it, sent a shuttle to get us when it was ready More

by sindele
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Trudell
Mar 02, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we wish you many happy and safe miles. Come on back to see us!

February 27, 2026

Attentive, friendly and very professional They were detail oriented, explained everything and took their time in helping me out. More

by zbuddha
Recommend Dealer
Yes
Employees Worked With
Devan 2/23 helped me with my RAV4. Danny 2/24 helped me with my Highlander. And the two gentlemen who shuttled me on 2/24 were extremely courteous.
Mar 02, 2026 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

February 26, 2026

Quick, easy, reliable. I like the process over there. All the xxxxxxxx was cut out for a direct and fast service. Good stuff. More

by vaarsc
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Feb 27, 2026 -

Santa Cruz Toyota responded

Thank you so much for the great rating! See you next time.

February 26, 2026

Great personal service, trustworthy and easy to get my car serviced here's. It was my first time. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating, Martha! Our team enjoyed having you here, and we look forward to your next visit.

February 26, 2026

I called Saturday to inquire about an oil change, and was in at 7am Sunday. Price was right, service really great! More

by kimberlyrocchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! Our team is here for any future needs.

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