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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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Showing 909 reviews

May 20, 2021

Professional and timely service while watching out for me and my safety. Kept me informed along the way and performed work faster than what insurance had estimated. More

by RAMIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2021

Great service. Delivered my car as promised. I also liked that my car was given a wash as well. I will be happy to go there again next time I need service. More

by ELAINEBARBARA79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department, Elaine! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

May 18, 2021

Casey, service advisor has been amazingly accommodating and always keeps me informed! He responds quickly and knows that I travel far for service so is extra attentive. More

by FAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that Casey had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

May 17, 2021

Worked hard to make the sale and we appreciated the effort. Positive attitude of Paul and Ross made experience enjoyable and they understood my time constraints. More

by TODDNLES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Samya, Artem Tiliev
May 18, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

May 16, 2021

One of most pleasant trips to a dealer to buy a vehicle I’ve ever experienced. Very professional salesman, Everyone was so friendly to me and my family. We weren’t there a long time and I purchased the veh More

by MISTYCRAWFORD57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artem Tiliev
May 17, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 16, 2021

The sales rep and manager were both very knowledgeable and helpful. The car was washed and in beautiful condition. They walked me through everything I needed to know. Would definitely come back More

by JGOLD2121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Samya
May 17, 2021 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive sales experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

May 14, 2021

Spoke to Casey and he scheduled me in the next day to look at an issue I was having with my new Alfa. Small manufacture problem. Handed the car off to Peter, who figured out what was wrong with the car More

by Steph
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your review and kind words for Casey and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

May 14, 2021

Pedro was super nice, thorough and my car was ready in under the time estimated 💪🏽💪🏽💪🏽 I am happy to have found a great dealership to take care of my car the right way. More

by Michel rothschild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Michel, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

May 13, 2021

The staff are very efficient. I was promptly attended to and my car was inspected and they gave me my receipt in less than 40 minutes. My ride back to work and pick up after service was likewise great. Ni More

by YHIRANG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 13, 2021

Absolutely, THE BEST DEALERSHIP in the West Coast for cars, especially Maserati!!! The best Sales and Service departments! Thank you Casey O’Brien & Eric Martin! Respectful! More

by drelvis21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Santa Monica Maserati Alfa Romeo responded

Congratulations on your new purchase! Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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