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Sapaugh GM Country - Service Center

Herculaneum, MO

4.5
74 Reviews

74 Reviews of Sapaugh GM Country - Service Center

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April 03, 2024

Don Stone was the most helpful person I've met there so far. He helped me understand my warranty more clear and took the time to do so. At no point did I feel rushed. Because of Don, I've decided to drive More

by ccovert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Stone II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Sapaugh GM Country responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sapaugh Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 01, 2024

I highly recommend this dealership for purchasing or servicing a vehicle. We have purchased four family cars from Mike Daugherty there. More

by lencsn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the glowing review! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Mar 03, 2024 -

Sapaugh GM Country responded

Thank You ! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 20, 2024

There are two reasons I drive 45 minutes past many other dealerships to buy my vehicles and get service - those two reasons are Kirk Linderer and Rich Konold! These 2 are the best in the business. More

by jjtastad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 14, 2024

Kirk is the best at customer service. He always goes the extra mile to make things easy For his customers. We have purchased several vehicles through Kirk and he always makes the process More

by davidtownsend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Sapaugh GM Country responded

David----Thank You ! We appreciate the glowing Review and the entire Sapaugh Team is Here for all of your Automotive needs and we look forward to serving you!!! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 12, 2024

Purchased my Cadillac in 2020 and haven't had a single issue until this week. I called Kirk Linderer at Sapaugh GMC in Herculaneum(he originally helped me with my trade in for the purchase) and he coordi More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Sapaugh GM Country responded

Jules THANK YOU !!! We appreciate the glowing Review and kind words about Kirk and the Sapaugh Team and we look forward to serving you for all of your Automotive needs!!! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 14, 2023

I know of some customers who came for many miles to take advantage of the Sapaugh good deals and excellent service. More

by jturpen2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla in pre-owned sales.
Dec 16, 2023 -

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 28, 2023

I am so disappointed in not only the quality of service that I received, but also the fact that I was overcharged for the services that I did receive, that I will not be bringing either of my vehicles to y More

by Duck3793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Odom
Nov 29, 2023 -

Sapaugh GM Country responded

Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 10, 2023

Just had our Radio Station Hood Replaced at the Sapaugh Auto Body Shop. First class all the way. Vehicle Looks Brand new!! We couldn't be more PLEASED. The Body Shop staff was so easy to work with!! H More

by kirk.mooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Sapaugh GM Country responded

Kirk-----THANK YOU ! We appreciate your Business and the Glowing Review!!! The entire Sapaugh Team Looks forward to serving you for all of your Automotive needs!! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 06, 2023

I purchased the Buick from Sapaugh and have it serviced there all the time. outstanding More

by reedron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 28, 2023

We had some issues but Joe was super quick to get them resolved as quickly as possible. More

by cbunchphr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Sapaugh GM Country responded

Thank You for giving us the opportunity to make things right and we look forward to serving you in the future!! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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