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Sapaugh GM Country

Herculaneum, MO

4.8
2,319 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,319 reviews

December 04, 2021

Small hiccup at first and was immediately corrected, thanks again for a pleasant experience with my purchase More

by Cedarfallsdetail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Dec 06, 2021 -

Sapaugh GM Country responded

Cedarfallsdetail, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 03, 2021

My experience dealing with Greg Jones and Kirk Linderer was very pleasant. The whole transaction went very smooth and fast, they got me the truck I wanted along with a great deal. John in finance was very More

by JROTH2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Dec 06, 2021 -

Sapaugh GM Country responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 03, 2021

Karla was a great sales person very attentive and knowledgeable.also very helpful .took care of requests More

by jmwebster51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Dec 06, 2021 -

Sapaugh GM Country responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 03, 2021

I’m sorry, but insisting on 15 words turns me off. Let me do it my way and I will respond. More

by AZ2BLONG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Sapaugh GM Country responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 02, 2021

This was a good experience from start to finish. Finding and buying the car we’re both very easy. More

by michael_sellman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy, Blake Sheldon
Dec 03, 2021 -

Sapaugh GM Country responded

Michael, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 02, 2021

Outstanding dealership , excellent salesman ( Jim Harr) always love doing business with Sapaugh !! Worth the drive for buying car ! More

by scubadiver3@charter.net
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Dec 02, 2021 -

Sapaugh GM Country responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 25, 2021

Great service and Brandon is a great salesman who is not higher pressure. We love the car. More

by KSRIGDON1861
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Nov 29, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 23, 2021

Best dealership I’ve had the pleasure to deal with and Al Vincent was awesome! I will be going to sapaugh for all my future vehicles. More

by wes.hogenmiller.pwsd1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 20, 2021

Very accommodating and easy to work with. Would definitely recommend and use again in the future. More

by coreyvcomparato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Rosener, John McCarthy
Nov 22, 2021 -

Sapaugh GM Country responded

We cannot thank you enough for your wonderful review of Sapaugh Motors and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 16, 2021

Easy to deal with, Tom did a great job being a salesman and very friendly More

by marr_885
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Watson
Nov 17, 2021 -

Sapaugh GM Country responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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