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Sapaugh GM Country

Herculaneum, MO

4.8
2,256 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,256 reviews

March 05, 2021

They went above and beyond to meet our needs, gave us many options to choose from, and made sure we understood each part of the process. More

by bobbisuehenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Sapaugh GM Country responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 04, 2021

Kirk and Rich were both great. Explaining options. Came in wanting to buy a used car but because of there help and explanations ended up buying a new Buick More

by Jerome Tastad
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Mar 04, 2021 -

Sapaugh GM Country responded

Jerome, we loved reading this review! Happy customers are our aim, and it appears Kirk and Rich really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 04, 2021

I have dealt with Sapaugh's purchasing 3 new cars. I have always been treated very well and the sales people have been very accommodating and fair to deal with. Tried another dealer for my last car, but have More

by GORDONE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Mar 04, 2021 -

Sapaugh GM Country responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 03, 2021

Amazing dealership, will not buy a car anywhere else!! Staff did everything they could to get me into a new vehicle with a less than perfect credit score thank you!! More

by hedrickchrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Sapaugh GM Country responded

Thank you for this amazing review, Chrissy! We really appreciate your business and look forward to working with you again in the future! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 03, 2021

Sapaugh is a good dealership to do business with me and my daughter purchased two new GMC Canyon 2021 two weeks ago we are please More

by bracyfreddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Hankins, Mike Reagan
Mar 04, 2021 -

Sapaugh GM Country responded

Freddie, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 03, 2021

Top notch customer service and product knowledgeable. I’ve been going to this dealership since 1998 and the experience just gets better every time. Nothing but good to say More

by dohackchris1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Mar 04, 2021 -

Sapaugh GM Country responded

Chris, thank you for the feedback! We are happy to hear about your positive experience at Sapaugh Motors, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 03, 2021

I have been buying cars and having service work done there for 20 years. I feel like can never go anywhere else. Everyone are over the top. More

by Daniel clemens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, Mike Reagan
Mar 04, 2021 -

Sapaugh GM Country responded

We really appreciate your feedback, Daniel. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 03, 2021

The salesman ate very friendly, just nerd more of them. Felt I was taking valuable time from them when it could not log in. They were very helpful. More

by BEVERLYALLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 03, 2021

Just fantastic!! They have used car manager that just the greatest. I think his name is Kirk Linderer. Take the best care of me and now my whole family buys from Sapaugh. It’s a bit of a drive but wel More

by mlmckenna1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Mar 04, 2021 -

Sapaugh GM Country responded

Thank you for your great review! We're glad to have Kirk on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 01, 2021

We have purchased vehicles from many dealerships as we have lived in many states. Sapaugh should be used to rate all other dealerships as they cannot be outdone. From the cleanness of their facility, to More

by j.hoffman6468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Mar 01, 2021 -

Sapaugh GM Country responded

Thank you so much for this fantastic review, and congratulations on your new car! We appreciate you taking the time to share your experience and for allowing us to show you the Sapaugh Chevrolet Buick GMC Cadillac difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise, we wish you miles of happy driving! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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