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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,317 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,317 reviews

May 20, 2021

Greatest buying experience ever. From the point we walked in the door everyone was so nice, the purchase was so easy. I highly recommend Sapaugh on your next car. More

by mdonze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
Other Employees : Mike Reagan
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May 20, 2021 -

Sapaugh GM Country responded

We love hearing about customers who have a great experience at Sapaugh Motors and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 20, 2021

Although we inquired about in stock vehicles at many locations as a GM employee, it was Rick Gerber who allowed us a professional courtesy no other dealership could. We purchased new and will return for More

by Miss Heather Green
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Bryan Ogle
Other Employees : Mike Reagan
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May 24, 2021 -

Sapaugh GM Country responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 18, 2021

All I can say was they was fair and friendly good service and I will recommend them to other people they also give me a good price for my trade vehicle will buy vehicle in future at this dealership More

by Jeff.massey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2021 -

Sapaugh GM Country responded

Jeff, we cannot thank you enough for your wonderful review of Sapaugh Motors and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 14, 2021

Sapaugh was amazing! We got a great deal and they were so friendly and efficient to work with! We couldn’t have asked for a better experience! More

by mnbjohnston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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May 17, 2021 -

Sapaugh GM Country responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 13, 2021

Fast and friendly and fair price. They got me in and out quickly once the deal was done. Would do business again without hesitation. Highly recommend More

by mattomsaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Howards
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May 13, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 13, 2021

Angie came highly recommended from friends and she went way above and beyond what we expected. And we will continue to spread the word with our friends and family. More

by baldape1ba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
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May 13, 2021 -

Sapaugh GM Country responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Angie went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 12, 2021

Nick Ellison has been great to work with on my service needs for my 2021 GMC Yukon. He actually listens to my concerns and is very prompt in keeping me updated whether I am at the dealership or home. Ni More

by cmaune72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ellison
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May 12, 2021 -

Sapaugh GM Country responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 05, 2021

Very friendly and patient. Bart was prompt with his responses to questions. They stated late to help complete purchase. Also had the best price in St Louis market. More

by weatherbri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Other Employees : Mike Reagan
Report | Print
May 05, 2021 -

Sapaugh GM Country responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 05, 2021

Kevin helped me before, during and continues to make sure I’m happy! He went above and beyond to get me the car I wanted. Thankful for Jeff as well for all of the knowledge and kindness he gave to me during More

by wfaith24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Other Employees : Jeff Vanover
Report | Print
May 05, 2021 -

Sapaugh GM Country responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 04, 2021

Angie Wright was outstanding as usual! This is our 5th purchase from her. She strives on customer satisfaction and has always been able to make us very happy. More

by ROBERT_GRIFFITHJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Report | Print
May 05, 2021 -

Sapaugh GM Country responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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