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Sapaugh GM Country

Herculaneum, MO

4.8
2,257 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,257 reviews

March 01, 2021

We have purchased vehicles from many dealerships as we have lived in many states. Sapaugh should be used to rate all other dealerships as they cannot be outdone. From the cleanness of their facility, to More

by j.hoffman6468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Mar 01, 2021 -

Sapaugh GM Country responded

Thank you so much for this fantastic review, and congratulations on your new car! We appreciate you taking the time to share your experience and for allowing us to show you the Sapaugh Chevrolet Buick GMC Cadillac difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise, we wish you miles of happy driving! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 25, 2021

Excellent customer service!!! I worked with Jim Haar from start to finish , great guy so helpful with everything. Jim Haar went above and beyond as far as finding me the perfect vehicle, More

by kclayton23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Feb 25, 2021 -

Sapaugh GM Country responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jim went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 24, 2021

I have been a Sapaugh GM Power customer since 2018 and Joe Clemens is the first general manager who has acknowledged me as a customer, that's a relationship I value. Joe is customer service driven to see More

by cmaune72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Sapaugh GM Country responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 19, 2021

We wanted to buy our car local. It ment a lot to us. Jim and the management staff made that happen. Jim went above and beyond to make sure we were in the truck we wanted. More

by The Kar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Sapaugh GM Country responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jim went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 19, 2021

Totally satisfied, I gave up hope for ever getting financed after my disablement in 2002 but in 2010 another dealership got me financed, I have always known Sapaugh Motors but I had moved to the city More

by yatesj07j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins, John McCarthy
Feb 19, 2021 -

Sapaugh GM Country responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 18, 2021

Sales staff were very pleasant and patient. They were professional and personable. I would recommend Blake and Brandon to anyone! They were quick and fair with our trade in. It was really a no hassle tra More

by stormersx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Talbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Sheldon, John McCarthy
Feb 18, 2021 -

Sapaugh GM Country responded

We loved reading this review! Happy customers are our aim, and it appears Blake and Brandon really hit the bullseye. We’ll make sure to share your experience with were, and if you have any further questions or worries, we’re always available to help. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 17, 2021

From beginning the process online to walking out the door with the keys, everyone involved was extremely helpful and made the car-buying process simply and easy. More

by stephen31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover
Feb 18, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review, Stephen! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 17, 2021

Was able to make a deal I could live with. Both ladies that worked with me did an excellent job. From the moment I walked in until I signed the deal I was very satisfied with Sapaugh. It More

by MBWLNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Feb 18, 2021 -

Sapaugh GM Country responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 17, 2021

Greg our salesman was funny and not pushy. He was very nice and helpful. Everyone there seemed great. We had a great experience and would recommend them ! More

by giggles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Feb 18, 2021 -

Sapaugh GM Country responded

Thanks for your outstanding review! I'm very happy to hear that Greg was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 16, 2021

This is the 3rd vehicle we have bought from Sapaugh. Rick is the easiest salesman to work with. He held the vehicle for us for a couple of days till my wife could get day off so we could get the deal do More

by EMILY.GROSS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Rosener, John McCarthy
Feb 17, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review, Emily. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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