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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,342 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,342 reviews

November 06, 2020

Sales person Carla Tolbert very knowledgeable and friendly. Carla helped me set up a lot of features I had never before experienced on my vehicles. Her expertise’ is very much appreciated. Her ser More

by gramskaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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Nov 06, 2020 -

Sapaugh GM Country responded

Hello Gram, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 04, 2020

This dealer gave me the best customer experience ever. No hassle, no pressure, nothing like other dealerships. Bryan Zeigler is the best salesman that I've ever worked with. I also worked with Dave Isaac in More

by Jaycaz31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Sheldon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, Sapaugh Digital Airstrike, Lauren Bowman
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Nov 05, 2020 -

Sapaugh GM Country responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 04, 2020

Sapaugh is a Great dealership as far as sales and service with great team of people. We are repeated customers and very satisfied with All services received More

by nbouhasin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Mckinney
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Nov 05, 2020 -

Sapaugh GM Country responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 03, 2020

We have and will continue to purchase all of our new or pre-owned vehicles from Sapaugh. Dave Fisher was great to work with as well. More

by michael@michaelwoodrum.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Nov 03, 2020 -

Sapaugh GM Country responded

We really appreciate your feedback, Michael. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Kind regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 31, 2020

Rick was awesome. We couldn’t have ask for anyone better! He answered all of our questions and was helpful with all of our questions More

by Helen
Recommend Dealer
Yes
Employees Worked With
Rich Konold
Al Vincent
Kevin Leitterman
Other Employees : Rick Rosener, John McCarthy
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Nov 02, 2020 -

Sapaugh GM Country responded

Hello Helen, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rick was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 29, 2020

Great place to buy a car! Our sales person Carla Talbert goes the extra mile to make sure her customers get what they want. We were treated very fairly on every aspect of the deal . I really liked More

by kriete32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Report | Print
Oct 29, 2020 -

Sapaugh GM Country responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Carla was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 29, 2020

I was very pleased with the service in purchasing a vehicle. I shall reccomend this dealership most highly. Rick Rosener is a great sales person. More

by ida_staley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
Other Employees : Rick Rosener, John McCarthy
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Oct 30, 2020 -

Sapaugh GM Country responded

Thank You !! We appreciate your business and kind words about your experience and Rick Rosener. The entire Sapaugh Team is here for you and all of your Automotive needs ! Thank You for your business and I hope you are enjoying your New Chevrolet Silverado ! I am happy you found Jim Haar to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC Cadillac. The entire Sapaugh Team is here for you and all of your Automotive needs ! Si ncerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Oct 30, 2020 -

ida_staley responded

Ummmmmm it was a Chevrolet Malibu I purchased.

October 29, 2020

I found a truck I liked quickly and Carla was helpful in getting a good deal. Rebates and credit through Chevy rewards helped clinch the deal. More

by schroer.joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Report | Print
Oct 29, 2020 -

Sapaugh GM Country responded

Hello Joe, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Carla was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 29, 2020

Thanks Rick for getting it to where I wanted! We will be back when we are ready for another one;) hopefully sooner than 10 years next time! More

by tonyaiwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Greg Beye
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Oct 29, 2020 -

Sapaugh GM Country responded

Thank you for taking the time to write this review, Tony. We are pleased to hear that Rick was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 28, 2020

Kind sales department even when my salesman was busy, others stepped in to help out. June is a gem. I trust and always appreciate her. More

by sportymillers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Other Employees : June, Brian Hankins, John Wilson
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Oct 29, 2020 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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