Back

Sapaugh GM Country

Herculaneum, MO

4.8
2,303 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
Contact Dealership

1435 McNutt Street

Herculaneum, MO

63048

Directions

By Type

Showing 2,303 reviews

June 26, 2020

Sapaugh I was well taken care of and Chip, the salesman, was very nice about everything. I thought I wanted one model, and took it out for a drive. Decided More

by dbiere
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Price, Mike Reagan
Jun 26, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the glowing review about your experience with Chip ! the entire Sapaugh Team looks forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 22, 2020

Great experience. Knowledgeable saleswomen, Worked with us to get the best deal she could. Car was ready for pick up and she did an excellent job explaining the features on the car. More

by mkshipp
Recommend Dealer
Yes
Employees Worked With
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, John McCarthy
Jun 22, 2020 -

Sapaugh GM Country responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 22, 2020

The best service and the the warmest sales person I have ever dealt with. Far superior than I have ever experienced purchasing a vehicle. Al was the most innovative and pleasurable sales person I have ever More

by Doug.apt
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate the glowing review and we look forward to serving you for all of your Automotive Needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 22, 2020

Very unethical dealership along with the most awful salesman of the year Brandon Ziegler! He doesn't have his customers best interest at heart he is in it for a quick buck! Not sure how this guy sleeps More

by Thanks Alot For NOTHING!
Recommend Dealer
No
Employees Worked With
Brandon Ziegler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Sapaugh GM Country responded

Thank you for your feedback. We strive as a company to be perfect in all of our interactions, but there are always instances when perceptions are not aligned. We would love to discuss this further with you directly. Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 19, 2020

Without question the best dealer I’ve dealt with. Rachel in service does a great job, as does everyone else. Carla was great to deal with More

by bruce.winckel
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Jun 19, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and Thank You for the Great Review! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 19, 2020

Good dealer, still has old school way of negotiating for a used vehicle. Salesman writes up an offer and they line up to the decider More

by Henry Dempsey
Recommend Dealer
Yes
Employees Worked With
Dave Isaac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jun 19, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and we look forward to serving you ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 18, 2020

Mr hankins made us feel very comfortable and we felt we were given a fair deal and we are enjoying our SUV as we speak,thank you sapaugh More

by rocky33444
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins, Mike Reagan
Jun 19, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the kind words about your experience ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 18, 2020

Greg Jones is my guy! He makes the buying experience at Sapaugh GMC what it is! This will be the tenth vehicle we’ve purchased and look forward to buying the next! More

by melg22
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Jun 19, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the kind words about Greg Jones. The entire Sapaugh Team is here for all of your Automotive needs! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 18, 2020

This was my first encounter with your dealership. I was surprised to get a text message from an inquiry on Sunday. Then when I got a phone call Monday morning I was impressed. You were my first stop of 3 More

by tiberiusthegreat1
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the entire Sapaugh Team is here for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 14, 2020

We are very satisfied with the service at Sapaugh. From facebook to website to sales to finance to service. Great service and satisfaction from everyone. More

by Lyn and Dennis
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jun 16, 2020 -

Sapaugh GM Country responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

...
153
...