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Sapaugh GM Country

Herculaneum, MO

4.8
2,300 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,300 reviews

May 19, 2023

I always purchase my vehicles from Sapaugh and use their service department. Just disappointed in the decision not to transfer my 5 year service agreement to my 2024. I was told it was tied to the VIN which More

by thillicpc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
May 19, 2023 -

Sapaugh GM Country responded

WOW ! Tracy I am surprised at the review! We appreciate your business and loyalty the one star surprises me ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 19, 2023 -

thillicpc responded

Joe I apologize. That 1 star for Sapaugh should not have happened. The 1 star was strictly my disappointment on no response from Dave and no resolution

May 19, 2023

It was a great experience at sapaugh. I would recommend it to others. Thanks, Bob More

by pittkcfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the glowing review ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 19, 2023

I don't know who those 2 people are if internet sales didn't ask for them More

by chipbigyellowtrailer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
May 19, 2023 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 16, 2023

Love the SUV still trying to figure out all the bells and whistles was not really shown much—still waiting for Greg to set up tear in front seat and don’t know who Kevin is sorry. More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
May 19, 2023 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 22, 2023 -

Sapaugh GM Country responded

Nancy---THANK YOU ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 15, 2023

Good dealership, the wife is happy with her new vehicle, salesman was great, always buy American made More

by johnharrisiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hankins
May 16, 2023 -

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 14, 2023

A perfect, chill car buying experience! We highly recommend Kevin. He was understanding, helpful, & laid back. The perfect fit for us! More

by Hayley Garr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Sapaugh GM Country responded

Hayley-----Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 12, 2023

Our salesman was so helpful especially doing the transaction over the phone. Great personal service. More

by bugotis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan, Jakob Fraelich
May 15, 2023 -

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 12, 2023

When you say Sapaugh, means great customer service, from the sells process to service! Al Vincent was awesome in the sales, he answered all my questions ! More

by Corvette2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
May 15, 2023 -

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 07, 2023

I recently bought a used white 2022 Yukon Denali. The price of the car was very fair and the service I received while on site was good. However, I drove from WV to buy the vehicle. Prior to coming More

by jodywogle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Tom Watson
May 08, 2023 -

Sapaugh GM Country responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Sales Manager Kirk Linderer Or Kevin Leitterman at (636) 931-0055 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 06, 2023

My salesman Brandon Ziegler was great to work with! He made the process painless and easy! I would recommend him to anyone. 10/10 More

by Jlott32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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