Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sarant Cadillac
Farmingdale, NY
3,253 Reviews
50 Years in Business
A+ Rating on BBB
Unlimited Parking
Sales and Service all at one location
All Cadillac loaner fleet
4.9 out of 5 Stars - DealerRater & Cars.com
Entire inventory on site
Over 450 new/pre-owned vehicles avialable
#1 volume Cadillac Dealer in the NorthEast
Conveniently located and easily accessible from all parkways and expressways
WiFi / Fresh beverages
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,253 reviews
August 02, 2022
I left my car there for brakes. They didn't notify me that I was almost due for an oil change. Scheduled an oil change, I told the rep I was in a hurry. 1 & 1/2 hours later it was c They didn't notify me that I was almost due for an oil change. Scheduled an oil change, I told the rep I was in a hurry. 1 & 1/2 hours later it was complete. They didn't charge me due to the wait. 4 days later I received a. Email notifying me that my inspection is due. I should have been notified of ALL OF THESE SERVICES when I had the brakes serviced. It would have saved me two appointments!!! More
by jacobyr18
Employees Worked With
August 02, 2022
My problem was that my wheel lock key was missing. I determined that the last time it was used as for service at the dealership. I contacted them and had to wait to see them during the week. When I di I determined that the last time it was used as for service at the dealership. I contacted them and had to wait to see them during the week. When I did they accepted responsibility for the loss without question. Your service manager was very professional and helpful in his approach and immediately solved the problem by replacing the locks and issued me a new key. This was, without a doubt, a good experience. More
by JSHAG
Verified CustomerEmployees Worked With
August 02, 2022
Great dealership treat you like family wouldn’t go anywhere else very professional thanks Sarant anywhere else very professional thanks Sarant More
by Louie23073
August 01, 2022
All the staff encountered was very polite. Service overall was excellent. Everything was explained clearly. Service overall was excellent. Everything was explained clearly. More
by LTHELEMAQUE92
Employees Worked With
July 30, 2022
The service was good. However, I needed to wait about three hours for an inspection and oil change. This seemed longer than in the past. However, I needed to wait about three hours for an inspection and oil change. This seemed longer than in the past. More
by Cadillac customer
Employees Worked With
July 30, 2022
They are always so helpful. They are always courteous and professional. I am very pleased with them. They are always courteous and professional. I am very pleased with them. More
by DEEROME
Employees Worked With
July 30, 2022
EXTREMELY PLEASED WITH THE SERVICE DEPT. ITS WONDERFUL THAT THEY KEEP A VERY PROMPT SCHEDULE . ITS WONDERFUL THAT THEY KEEP A VERY PROMPT SCHEDULE . More
by dbalboa
Employees Worked With
July 29, 2022
I walked in, I was greeted by a very courteous intake employee..I was then accommodated by a courteous and professional service advisor. They provided exceptional service. employee..I was then accommodated by a courteous and professional service advisor. They provided exceptional service. More
by KIEN.P
Employees Worked With
Other Employees :
Steve Shoum
July 28, 2022
Joe Mistretta always ensures a visit where everything that needs to be done is done well, efficiently and within a very reasonable time frame. He listens to customers’ concerns and takes them seriously. that needs to be done is done well, efficiently and within a very reasonable time frame. He listens to customers’ concerns and takes them seriously. I’ve been a Sarant customer for more than 30 years because Joe makes everyone feel valued. I intend to stay with Sarant because of Joe Mistretta.. More
by RONELLE902
July 28, 2022
Excellent smooth deal provided. 5stars . Will confidently refer this dealership to my friends and family for future deals 5stars . Will confidently refer this dealership to my friends and family for future deals More
by HYDERABBAS2001
Employees Worked With
