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Sarant Cadillac

Farmingdale, NY

4.7
3,286 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,286 reviews

August 04, 2021

Tony and Joe are super caring and super accommodating! I had a nail in my tire and they repaired it quickly with no problem! Thankfully, i had tire coverage. More

by ROESHOOSH50TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Sarant Cadillac responded

We're happy to hear that the Sarant Cadillac team could repair your tire quickly and efficiently. Let us know if there is anything else we can do for you in the future!

August 04, 2021

I was very satisfied with the service I received during my lease purchase with Dina Campanaro she was very thorough and really cared for my concerns Thanks Tony M More

by Tony2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Sarant Cadillac responded

We're happy to hear that Dina was so helpful in your car buying experience, Tony! Enjoy your vehicle and come back to see us!

August 03, 2021

Joe m is what customer plus one experience isKeep doing Joe m is what customer plus one experience is Keep doing what you doing You are the very pinnacle of Cadillac Thanks again Appreciate all you d More

by engine421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Sarant Cadillac responded

Thank you for the great feedback! It's fantastic to hear that Joe went above and beyond to take good care of you during your time with us. We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Sarant Cadillac. Thank you for your business and we look forward to seeing you back again next time!

August 03, 2021

My appt was at 9:00 AM. I made the appointment about 1.5 weeks ago. I left there at 1:00 PM. When I arrived I was told they were running late but I think you will agree a four hour wait was ridiculous. A More

by DIANE0712
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Sarant Cadillac responded

Thank you for your feedback, Diane. It is disappointing to learn that your wait time with us exceeded what you had expected. We know your time is valuable and understand how inconvenient a long wait can be. We will use your honest feedback to improve as a dealership. We would like to speak with you to personally apologize and make things right with you, so please reach out to Tony Vincente, our Service Manager, at 516-473-0925. We appreciate your business with us and look forward to speaking with you soon.

August 03, 2021

I was very satisfied with the service I received during my lease purchase with Robert Rifkin. He was very thorough and really cared for my concerns. More

by Nanny07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rifkin
Aug 03, 2021 -

Sarant Cadillac responded

Thank you for taking the time to leave us your comments! It's fantastic to hear Robert Rifkin took great care of you and made you feel comfortable during your time with us at Sarant Cadillac. Our goal is to provide a seamless car buying experience and we are happy to hear you recieved that with us. Congratulations on your new car, and we look forward to seeing you again!

August 02, 2021

Great I bought my first Cadillac there in 1979 I also been buy cars from Bill Real for 30 years he is a honest salesman More

by DONBURTON83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Sarant Cadillac responded

Don, that's what we love to hear! We're so glad Bill and the team have been able to keep you coming back with great buying experiences over the years. We can't wait to work with you again next time!

August 01, 2021

Dealer did not bill what he stated. He stated the remote battery is covered. Then he charged for this. I have a tire protection plan. He said tire rotation will not be covered any more. On my previous car l More

by NAQVIT
Recommend Dealer
No
Employees Worked With
GERSON
Aug 02, 2021 -

Sarant Cadillac responded

Thank you for leaving us your comments. It is unfortunate to hear that your experience with us did not meet your expectations. We understand your frustration with service pricing. Our top goal is customer satisfaction and because of that, we would like to speak with you to find some resolution. At your convenience, please reach out to Tony Vincente, Service Manager, at 516-473-0925. We appreciate your business with us and look forward to your call.

Aug 06, 2021 -

NAQVIT responded

Left voice message.

August 01, 2021

Great serviceAlways treated like vip . Thanks for Great service Always treated like vip . Thanks for wonderful experience. Good good good good good Good good good good good Good good good good good More

by Baba boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Sarant Cadillac responded

We're glad to hear it! Our team works hard to provide a fantastic customer service experience every time and we're glad to hear they succeeded. Thanks for choosing Sarant Cadillac for your service needs!

August 01, 2021

Service Was Done Promptly & Courteous. Get Your Next Cadillac From Sarant And Find Out Why Antonio Centeno And His Team At Sarant Cadillac Are “The Cadillac “ Of Cadillac Dealers. More

by ssagonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Aug 02, 2021 -

Sarant Cadillac responded

Thanks for sharing your feedback! Our team works hard to get everyone back on the road as efficiently as possible and we're happy they succeeded. We appreciate your passion for Sarant Cadillac!

August 01, 2021

Sales and service have kept me in a Cadillac for my last five leases. Great place to do business, and my service agent makes what is an inconvenient pain, a piece of cake. Joe is efficient, friendly More

by WINECHOC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Sarant Cadillac responded

Wow, thanks for taking the time to leave such awesome feedback! We're glad to hear Joe and the team have been able to provide an all-around great experience here at Sarant Cadillac. We look forward to seeing you back again next time!

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