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Sarant Cadillac

Farmingdale, NY

4.7
3,256 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,256 reviews

June 28, 2019

A Great Experience From the first phone inquiry to driving off the lot in my new SRX 2 days later the whole experience was a pleasure. Would recommend Sarant without hes More

by SPARROWRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Sarant Cadillac responded

Thank you for your rating and feedback! We are glad that our sales team could provide a great buying experience! We look forward to seeing you again at your first service appointment and congratulations on your purchase!

June 28, 2019

Disappointed after 7years After warranty expired costly repairs ,with under 60,000 miles,wasn’t told about rusting until after 7 years loyal customer?,not really sure if vehicl More

by BKBLUE912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Sarant Cadillac responded

Thank you for sharing your experience with us. Customer Satisfaction is our top priority and we never want you to leave our dealership unhappy. We would like to hear more about your visit so we can handle your situation internally. If you would, please call our Customer Relations Manager, Heidi McGough at 516-293-5000 at your convenience. Thank you again and we look forward to speaking with you.

June 26, 2019

My new Escalade Dominic was very helpful getting me in the truck that I wanted. And the process of turning in my old truck for the new one was very easy. More

by TJSMOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Sarant Cadillac responded

Thanks for the 5 star review! We are glad Dominic was able to help you find what you were looking for. Please let us know how we can help again in the future, and enjoy your new car!

June 25, 2019

Best service for the Best cars I showed up yesterday for a routine oil change and tire rotation on my 2018 Cadillac XT5. I did not have an appointment yet they took me right in. T More

by JSCS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle
Jun 26, 2019 -

Sarant Cadillac responded

Thank you for your review and feedback! We appreciate your loyalty and are proud that our sales team and service department continue to meet your standards. We look forward to seeing you again for your next service appointment.

June 21, 2019

There is no other place to purchase a Cadillac Been a customer since the 90's....why go elsewhere when the customer service is Number 1....service department has always been the very best... More

by c21kin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle
Jun 24, 2019 -

Sarant Cadillac responded

Thank you so much for your review and feedback! We couldn't be happier to hear that you had such a great visit and have been a loyal customer for so long! We appreciate your business and look forward to seeing you again!

June 18, 2019

The Best Cadillac dealer , PERIOD !!! I recently purchased a new CT6 from Sarant. I can only say great things regarding my purchase. I recently brought my car in for service. What makes Sa More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Jun 20, 2019 -

Sarant Cadillac responded

Congratulations on your new CT6! We are so glad your experience was positive. Sarant Cadillac greatly values customer service and we are happy that Joe and Bill made your time at our dealership memorable. We hope to see you back at Sarant Cadillac!

June 17, 2019

Amazing Service Dept. Service Department is Fantastic ! I am Always Warmly Greeted by Joseph Mistretta and he patiently listens to what I need done. He takes FanTastic More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No
Jun 19, 2019 -

Sarant Cadillac responded

Thank you so much for the wonderful rating! We're happy to hear that Joseph was so accommodating and helpful during your recent visit. We appreciate your business and look forward to seeing you again!

June 16, 2019

Best Serice Anywhere! Joe Mistretta is the best Service Advisor at Sarant Cadillac, he always makes you feel a a valued customer. He greets you warmly and treats you with r More

by smanno818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Sarant Cadillac responded

Thank you so much for the wonderful review! We appreciate your loyalty!

June 15, 2019

Fantastic- As Always AS I am buying the 15th or 16th Cadillac from Sarant- I have the say the experience has been the same each and every time- OUTSTANDING! The pricing More

by STEVE R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Sarant Cadillac responded

We're so happy that you had such a wonderful experience with us and the staff treated you so well! Thank you so much for the awesome review feedback!

June 15, 2019

Professional employees equal Happy customers Told the service rep. (Joe Mistretta) the problem and he assured me the work would be completed in a short amount of time. I had time for a coffee and More

by GBPLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Sarant Cadillac responded

Thank you so much for the awesome feedback, we're so glad you had such a wonderful experience!

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