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Sarant Cadillac

Farmingdale, NY

4.7
3,286 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,286 reviews

October 15, 2018

TOP NOTCH QUALITY SERVICE Service is always top notch at Sarant. Had an oil change done and had forgotten that NY inspection was also due, but luckily Maurice noticed and had i More

by derisib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 17, 2018 -

Sarant Cadillac responded

That's what we like to hear! We appreciate you trusting your vehicle with us to get the best quality service. We're delighted to know that Maurice made sure you were set to go, so you could have peace of mind as well. If you need anything else, please let us know. We appreciate your business and look forward to seeing you on your next visit!

October 13, 2018

Excellent Service Bill Reale and Freddie Rollo!!! Dear Bill and Freddie: This letter serves to express our sincere appreciation for the outstanding sales and financial service you have given us! More

by N7P3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Oct 16, 2018 -

Sarant Cadillac responded

Wow! Thank you so much for letting us know about your incredible car buying experience! Bill and Freddie are great assets to our team and were more than happy to help. We wish you many miles of happy and safe driving in your new 2019 Cadillac XT4!

October 13, 2018

Service Great job to Charlie.. helped out getting me a new tire and did the oil change quickly. Would recommend them to all.. top notch service More

by PRINCESSPOTTS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Sarant Cadillac responded

Thank you for your feedback! We strive to make every visit to our service department as quick and efficient as possible. If you need anything else, please come back and see us again!

October 13, 2018

Exceptional Experience My service experience was beyond my expectations. I received a loaner vehicle, was kept abreast of the status of my repairs and my vehicle was returne More

by RPENN4STONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 16, 2018 -

Sarant Cadillac responded

That's excellent! We want every customer to feel comfortable and informed at every step of the service process. Thank you for visiting us, and we look forward to working with you again in the future!

October 12, 2018

Great service Joe is terrific! He's always there for me, is respectful, courteous, and makes sure the job gets done in good time. It has been a pleasure being a lo More

by RONELLE902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Sarant Cadillac responded

Thank you for your continued loyalty to Sarant Cadillac! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Joe. We value your business and look forward to seeing you on your next visit!

October 12, 2018

Happy with our car We had a few disappointments and were misled a few times, but everything worked out in the end. We are happy with our new car. More

by LNYQ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Oct 16, 2018 -

Sarant Cadillac responded

Thank you for taking the time to share your experience! We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

October 12, 2018

Fast and Efficient! Anytime I have an issue with my truck Joe always goes above and beyond to make sure I am satisfied! Thanks again Joe as I really appreciate your help! More

by mikeygunz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Sarant Cadillac responded

We're happy to hear you had a great visit, Mikey! We pride ourselves on knowledgeable and honest staff members, like Joe. Please let us know how we can continue to help with your car and service needs!

October 12, 2018

schedule oil change I told Joe that the last time I had oil change that after a day I check oil level and had to add 1 quart of oil to bring it to the full level on dip s More

by STAGTOM
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Sarant Cadillac responded

We’re sorry to hear that you were dissatisfied with your service. Here at Sarant Cadillac, we strive to offer the best possible customer service and we hope that we have the opportunity to make it up to you. Please reach out to our Executive Manager, Antonio Centeno at 516-293-5000 at your earliest convenience. Thank you.

October 12, 2018

Great sales people Friendly and willing to help in every which way. Willing to get you the rate you want no matter what. Will recommend and use them again. More

by SC9575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sarro, Freddie Rollo
Oct 16, 2018 -

Sarant Cadillac responded

That's what we strive for! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Congratulations on your new vehicle!

October 11, 2018

Trustworthy and excellent customer servixe My sales representative, John Nassour, was courteous and provide excellent customer service. He is very trustworthy and I would lease another car form More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Oct 15, 2018 -

Sarant Cadillac responded

Thank you for your kind words about John and our finance team, Kevin! We're glad that they could provide you with great visit and make leasing a car as easy as possible! We hope you come back again!

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