Sarant Cadillac - Service Center

Service at Sarant was excellent once again. They treat you like family and go out of their way to make you comfortable and happy. Even tho I had bought this car from another dealer the service I received you like family and go out of their way to make you comfortable and happy. Even tho I had bought this car from another dealer the service I received from the original dealer was nowhere near Sarant’s service department. The next Cadillac I purchase will be from Sarant. More

Service Department Sarant service department performed the annual New York State lnspection of my vehicle. Abe was the service advisor,very friendly and curtious. In a h Sarant service department performed the annual New York State lnspection of my vehicle. Abe was the service advisor,very friendly and curtious. In a half hour everything was completed. More

Recent service Excellent service very professional and safe would highly recommend to all everyone is always very helpful and willing to work with you especially du Excellent service very professional and safe would highly recommend to all everyone is always very helpful and willing to work with you especially during these trying times. More

Quick attention on entering area. Great and courteous attention and service throughout and overall. Provided progress updates throughout. Good attention as to social distancing. Highly Great and courteous attention and service throughout and overall. Provided progress updates throughout. Good attention as to social distancing. Highly, highly recommended for future service. More

Always a pleasant visit when I return for service. They brought my "V" up to spec with the latest recalls. Work done as scheduled and the loaner car was a pleasure. Everyone is so friendly and greet yo They brought my "V" up to spec with the latest recalls. Work done as scheduled and the loaner car was a pleasure. Everyone is so friendly and greet you like family. More

Pleasantly Surprised In the light of the coronavirus nightmare: I must admit I was rather nervous leaving my car knowing that people would be sitting inside and touching s In the light of the coronavirus nightmare: I must admit I was rather nervous leaving my car knowing that people would be sitting inside and touching surfaces during the service and inspection. However when I picked up my car a couple of hours later I was delighted to find plastic coverings on the seat and steering wheel which I then carefully removed and placed in the trunk for disposal when I reached home. Yes, I was also wearing latex gloves! My only concern was that when I paid the bill I was handed a pen to sign the receipt - it would be very nice if the pen was wiped down before each customer handled it - just a thought! More

You have a great staff in the service department they take the time to ask question on any car issue or suggest things if needed. Every visit is under a hour the coffee bar is great give you time to talk take the time to ask question on any car issue or suggest things if needed. Every visit is under a hour the coffee bar is great give you time to talk to other car owners. More

Perfect thanks for your professional service and the timely fashion for my loaner car as well as the communication between the service dept and myself timely fashion for my loaner car as well as the communication between the service dept and myself More

Reason to buy a Cadillac! They are pleasant friendly and timely. I was in and out in a hour. Booking was made at my convenience. I have been a customer for over 15 years. They are pleasant friendly and timely. I was in and out in a hour. Booking was made at my convenience. I have been a customer for over 15 years. More

Always efficient and quick and very nice. Took extra precautions with the Corona virus. Would recommend Sarant and I have!!!Maurice is the best! Thank you all! precautions with the Corona virus. Would recommend Sarant and I have!!!Maurice is the best! Thank you all! More