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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,538 Reviews

1,538 Reviews of Sarant Cadillac - Service Center

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December 14, 2019

Oil change Fast and courteous, as usual. Abe also had someone drive us to the diner so that we could have breakfast while waiting. Sarant is always top shelf! More

by Caddyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the feedback. We're glad to hear that our service team was able to help you get your vehicle taken care of all while you were able to enjoy breakfast. We look forward to working with you again during your next maintenace appointment.

December 14, 2019

Great Service Thank you so much, Joe Mistretta was awesome and made my service visit smooth .. He explained what was wrong and how they fixed it, made me feel at More

by KIMOGREAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the positive review. We're glad to hear that Joe was able to help get your vehicle serviced today and we look forward to working with you again during your next tune-up.

December 14, 2019

GREAT Service The people who I dealt with were very courteous, fast and professional. They did all the work that was requested of them in a timely manner. Time is a More

by Frank RIZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the 5-star review. We understand how important it is to not waste any time for you so you can get back on the road feeling confident and safe during your day-to-day life after working with us. We look forward to working with you again during your next appointment.

December 14, 2019

service helped me out with a problem another dealer caused. great service. took care of repair under warranty, while the other dealer wanted to charge me for More

by mikensmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the feedback, Mike. We are glad to hear that our service team was able to help you get your vehicle taken care of and we look forward to working with you again the next time your car needs a tune-up.

December 13, 2019

2018 ATS Always a pleasure to deal with Sarant. Service is thorough and completed in reasonable time. Selection of loaner cars is always good. I highly reco More

by akeb1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the wonderful feedback. We are always happy to hear about our customer's experience and look forward to working with you again during your next appointment.

December 12, 2019

Joe Mistretta & his service team were terrific, as usual! All of my expectations were met and exceeded, as is always the case at Sarant. A job well done with customer satisfaction being the paramount goal. More

by WAY2PARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2019

Awesome Service experience TWIMC OUR recent experience at Sarant service was congenial, restful and very professional, your people were very responsive to our needs, congratul More

by CAPPERMT Al Pelliccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Linda Johnson
December 11, 2019

Service Department #1 I have been doing business with Sarant since 1994.....the customer service is exactly what you would expect from a Cadillac dealer...i needed a quick More

by c21kin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
December 07, 2019

Great service Went to the service center at sarant Cadillac to replace a damaged tire, the visit was unscheduled but they managed to replace the tire on the car wh More

by wardrands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Sarant Cadillac responded

Thank you for the feedback on our service team. We place our customers at the center so you can always drive home safely. We look forward to working with you again during your next tune-up.

December 05, 2019

Take the car for test drive In 33 days the car has been serviced 3 times.....guess we don't. Get it Sorry we leased. Loaner car should have been better reviewed before sales t More

by JOHNAMARYJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Sarant Cadillac responded

John, thank you for taking the time to tell us how your experience with your new vehicle has been so far. We would like to speak with you more about your experience. Please reach out to our Customer Relations Manager Heidi McGough at 516-293-5000. Thank you.

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