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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,550 Reviews

1,550 Reviews of Sarant Cadillac - Service Center

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November 28, 2018

Excellent Service Arrived without an appointment and the issue and two recalls were taken care of that day. They even dropped me off at my office and picked me up when More

by rsbuilds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Nov 30, 2018 -

Sarant Cadillac responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

November 27, 2018

Service It was so easy to make an online service appointment. My service advisor, Joe, was a pleasure to deal with. The service only took about an hour, so wa More

by CaddyXT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Sarant Cadillac responded

Thank you so much for the wonderful rating! Joe will appreciate the shout out! We appreciate your business and hope you come back to see us again soon!

November 25, 2018

Our 5th Escalade for a reason! Last week while driving I had a scary steering issue. I called Sarant service center & they told me to bring it right in. They had a loaner car availa More

by LMC07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sarro, Maurice Pereira, Bill McCardle
Nov 27, 2018 -

Sarant Cadillac responded

We are glad to be able to provide you with an easy experience. We appreciate your loyalty and we hope to see you again soon!

November 23, 2018

As good as it gets. Great people! Great service! Very welcoming and accommodating. Feels like one happy family! Would definitely recommend this dealership to all my f More

by MLEVIN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Sarant Cadillac responded

Thank you, we appreciate the recommendation and 5-star rating. We hope to see you again!

November 21, 2018

Warranted maintenance service From my arrival at the dealership for oil change and tire rotation toleaving, every person working for the dealership was polite and efficient in the More

by Gray wolf 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Sarant Cadillac responded

Thanks for your review! We are thrilled to hear that you had such a pleasant experience during your recent visit. It's a pleasure to have you as a part of our family, we always look forward to seeing you!

November 21, 2018

I WOULD RETURN IN A HEARTBEAT ! THERE WERE NO SURPRISES AND NO DISAPPOINTMENT. I HAD AN APPOINTMENT TO JUST PICK SOME ACCESSORY ITEMS I HAD ORDERED. THE ITEMS WERE BOXED WITH MY NAM More

by CHARLESATREZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN HALPERN, Bill McCardle
Nov 27, 2018 -

Sarant Cadillac responded

We are glad you had a great experience with us! Thank you for the 5-star rating and we hope to see you again!

November 18, 2018

Excellent Service Department Joe is great .....a true asset having him . From the time I called with a question to the end of my vehicle service he could not have been any more h More

by JJS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Sarant Cadillac responded

We appreciate your review and are pleased to hear you had such an excellent service experience working with Joe! We don't take your compliments lightly! Come again soon, it's a pleasure to help!

November 16, 2018

Custom Service It was with great pleasure to visit and have my XT5 serviced by experienced technicians. Every time I leave I feel like I brought a new car. Sometimes More

by RED2GO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Receptionist "Personal Greeter" of course!, Heidi McGough, Teresa Gunshinan
Nov 20, 2018 -

Sarant Cadillac responded

Thanks for your review! We are thrilled to hear that you had such a pleasant experience with our technicians and that they continue to keep your XT5 is great condition! Don't forget to come see us - we enjoy seeing you!

Nov 17, 2021 -

RED2GO responded

See you on the next buy!

November 16, 2018

Oil change and inspection . Excellent and polite service . Joe is great and informative.. He explains things and service is prompt . Place is clean and great coffee is offered . More

by MKLEIN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Sarant Cadillac responded

We appreciate your kind words and don't take them lightly. It's a pleasure to hear that Joe could assist you through such a pleasant experience. Let us know if there's anything else we can do for you - we hope to see you soon!

November 14, 2018

Awesome Dealership Best Dealership ever!! They go above and beyond every time. I would not consider going anywhere else!! They are problem solvers. The best around hands More

by LCAPUTOREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
Nov 16, 2018 -

Sarant Cadillac responded

We're honored to hear it, thank you for letting us know that we were the best dealership! If you need anything else from us, please let us know!

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