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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,395 Reviews
Call Service Center (516) 473-0977

1,395 Reviews of Sarant Cadillac - Service Center

Sort by
January 28, 2023

need more loaner cars for people who leave their car for more than two days More

by RANDISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matt
Report | Print
Jan 29, 2023 -

Sarant Cadillac responded

Thank you for the feedback as well as the 5 stars! We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose Sarant Cadillac for all your car needs in the future.

Helpful 5
January 28, 2023

Excellent work staff is too nice helpful good service and very easy to find there no traffic More

by LAKHWINDER.GHOTRA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Jan 29, 2023 -

Sarant Cadillac responded

Thank you so much for choosing us to service your Cadillac. It's great to hear that you were provided with an excellent experience by our service team! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

Helpful 6
January 25, 2023

joe misttrea is the best, sarant is my favorite dealer in the tri state area More

by NASSOURHESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jan 26, 2023 -

Sarant Cadillac responded

Thank you for the great review and the 5 stars! Joe is a valued member of our team and will be delighted to hear how pleased you were with your service experience. Thank you for choosing Sarant Cadillac, come see us again soon!

Helpful 15
January 21, 2023

Great service, very attentive and gave updates frequently. I was very impresed and would certainly return. More

by BWP315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Report | Print
Jan 22, 2023 -

Sarant Cadillac responded

We love to hear when our customers have a positive experience. We look forward to seeing you again in the future!

Helpful 4
January 20, 2023

I walked in without an appointment and still was seen by service for a new part. I was in and out without spending the whole day there. More

by DANIELE.KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Sarant Cadillac responded

Kyle, we truly appreciate you taking the time to leave us such a great rating and feedback!

Helpful 10
January 20, 2023

Outstanding service! Very happy with the Service. Guys try to get you out really fast with the problem solved. 👍 More

by Les1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Sarant Cadillac responded

It's great to hear that you were provided with an excellent experience by our service team! We look forward to seeing you again when it comes time for your scheduled service.

Helpful 7
January 19, 2023

The service was quick and efficient. The car was cleaned. Great job by all at Sarant Cadillac. More

by spahn76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jan 20, 2023 -

Sarant Cadillac responded

Thank you for sharing your service experience! We will be glad to pass along your compliments to our entire team. We are honored to be entrusted with your service and look forward to seeing you again soon!

Helpful 6
January 18, 2023

I waited over 9 months for your best truck fully loaded. Within 4 months I have an engine isdue and no loaner is available. I buy 8-12 cars a year and this particular car is used by a driver who now has no More

by ABLANKPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names
Report | Print
Jan 19, 2023 -

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. We see that your experience with us was less than satisfactory and we understand your frustration. We want to make sure that every customer feels like we have put their experience above all else. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so we can further discuss your experience and improve for future visits .

Helpful 4
January 17, 2023

Never disappointed when having an oil change done at Sarant Cadillac dealership in Farmingdale, New York. More

by derisib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Report | Print
Jan 18, 2023 -

Sarant Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Sarant Cadillac. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you!

Helpful 4
January 17, 2023

They always go over and above to achieve my satisfaction. Joe mistretta has always gone over and above. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jan 18, 2023 -

Sarant Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful 7
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