Sarant Cadillac - Service Center

Tony is the best he always helps me with everything I need and fits me in when I need to come in thank you for everything Tony -Nick Feuerman need and fits me in when I need to come in thank you for everything Tony -Nick Feuerman More

My "V" was in for Mobil 1, rotate wheels/tires, and repair small windshield crack. Joe went out of his way to make sure my glass and the whole car was perfect! The service, care, and the attention to repair small windshield crack. Joe went out of his way to make sure my glass and the whole car was perfect! The service, care, and the attention to details, well exceeded my expectations. Thanks, guys! More

Have bought two vehicles from Sarant Cadillac staff is friendly and very helpful Eli T is very professional I would recommend others to this dealership friendly and very helpful Eli T is very professional I would recommend others to this dealership More

It's always a pleasure to come there. Service was quick , everyone friendly. I am on my 2nd caddy., and getting ready for #3!! LOVE IT!!! everyone friendly. I am on my 2nd caddy., and getting ready for #3!! LOVE IT!!! More

Tommy has been a great salesman and very helpful.The service department has been wonderful also.This is the second Cadillac I got from Sarant. service department has been wonderful also.This is the second Cadillac I got from Sarant. More

I came to Sarant Cadillac because my sales rep, Dina, had left the previous dealership & moved to Sarant. I was very happy with Dina & this was my 3rd Cadillac SUV I leased through her! I also was very ha left the previous dealership & moved to Sarant. I was very happy with Dina & this was my 3rd Cadillac SUV I leased through her! I also was very happy with the new dealership! More

Tony and Joseph are the best they work together with everyone in the service department to make sure your car is always like brand new. They even offer you coffee or snacks to make you comfortable. But everyone in the service department to make sure your car is always like brand new. They even offer you coffee or snacks to make you comfortable. But what I like the most is that with repeat clients they remember your name. It makes you feel that much better bringing your car for service where they know you by name. More

Great Sales Dept and the SERVICE DEPT. is THE BEST !! Very prompt on Appointments and keeps me informed of what is being done and how long it will be. They explain everything being done, how long it Very prompt on Appointments and keeps me informed of what is being done and how long it will be. They explain everything being done, how long it should take. What you need done and and what does NOT need to be done. They are the Absolute BEST Cadillac Dealer ! More

Sarant service is top notch. Anthony from service kept me inform from start to finish and treated me with the utmost respect. Thank you Tony and Sarant. inform from start to finish and treated me with the utmost respect. Thank you Tony and Sarant. More

I lease a fully loaded 2019 CTS-V "brand new" with 600 miles on it in October of 2019 for over $100k. This car is my daily driver and has had CONSTANT navigation, touch display and main infotainment issue miles on it in October of 2019 for over $100k. This car is my daily driver and has had CONSTANT navigation, touch display and main infotainment issues from day one to the point that those features on the car does not work at all at any given time. This issue along with suspension and other electronic issues STILL have not been fixed or corrected. This is VERY frustrating seeing how this is my daily means of transportation, sometimes my mothers as well and when we want / need to use those features on the car, we cannot. This is a HUGE time restraint and stressful situation to be in on a daily basis. The dealership, service department, sales department and parts department are VERY GREAT and VERY PROFESSIONAL / REASONABLE people to work with. Unfortunately whoever has been handling my car on the technician / valet side has not been taking care of or treating my concerns or the car with a dealership high quality level of treatment that is warranted from such a higher end car manufacturer. I personally used to work at two higher end / tier car manufacturer dealerships in the past and know this is NOT how a repeat customers car, concerns, time or money should be treated whatsoever. This is my second Cadillac from this dealership and I did not have any issues whatsoever with the first Car. It's safe to say this will be the last Cadillac I ever own. Katie and Joanna in the receptionist portion of the service department are very caring and professional individuals to work with and I am very satisfied with how they have helped me in the past with my frequent visits. This is literally my first review I have written for anything in my life and I hope it will be my last. It's sad that it has to come to this for my concerns, time, money and car to be treated better and taken more seriously in the future (hopefully). More