Back

Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,536 Reviews

1,536 Reviews of Sarant Cadillac - Service Center

Sort by
March 16, 2021

Excellent service and a pleasure to do business with! Work was done in a reasonable amount of time and I was kept abreast of the work by sales staff. More

by Albert Nassour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Sarant Cadillac responded

Thank you, Albert, for taking the time to provide this valued feedback. It was a pleasure working with you as well. Thank you for choosing Sarant Cadillac, and we truly appreciate your business.

March 15, 2021

The team at Sarant is the best! Always a pleasure to bring my XTS there instead of a dealership or garage closer to home. I can always trust them to be thorough, and advise accordingly. More

by np5never
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 17, 2021 -

Sarant Cadillac responded

Thank you so much for your glowing review! It's our goal to be transparent every step of the way so we're very happy to hear that we have your trust. We appreciate your business and hope you come back to see us again soon!

March 15, 2021

The service staff always goes above and beyond to make sure all service needs are taken care of smoothly and easily. Excellent service and staff! More

by Constance L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 17, 2021 -

Sarant Cadillac responded

Constance, thank you for your 5-star rating for our service staff! We look forward to working with you again.

March 15, 2021

The service department provides a great deal of professional care and attention. Someone greets me on arrival and ascertains why I am coming in to see them. They offer free coffee while waiting for More

by ANDYHJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 17, 2021 -

Sarant Cadillac responded

Andy, thank you for your 5-star rating for our service department! We look forward to working with you in the future.

March 13, 2021

Love there service very happy. Made my transaction easy, accommodating, and time saving appointment with the service/parts dept. I highly recommend for your Vehicle needs. More

by AMYLYN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Stefan Wu
Mar 16, 2021 -

Sarant Cadillac responded

We are happy to hear you had a great service experience with our team! We look forward to working with you again soon!

March 13, 2021

I was able to get a new tire installed almost immediately without an appointment. Tony made it happen and hewas great in every way. He even gave me a wake up call so I wouldn't miss my 7:30am appointment. More

by bums1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Sarant Cadillac responded

We are thrilled to hear you had such a great experience with Tony and our service team! Please do not hesitate to let us know if you need anything else. We look forward to working with you again soon!

March 12, 2021

This is my second car from Sarant. I always bring my car back to the dealer for an oil change etc. They are very courteous and accommodating. Thank you. More

by formary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 16, 2021 -

Sarant Cadillac responded

Thank you for continuing to choose Sarant Cadillac. Your satisfaction is important to us, so we want to sincerely thank you for sharing how well your visit with us went. It's always our pleasure to assist. Congratulations on your recent purchase, and we hope you enjoy it.

March 12, 2021

Absolutely awesome service. I don’t need 25 words to say absolutely awesome. If you want people to respond don’t put a minimum number of words. They were awesome More

by JFLYNN4773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 16, 2021 -

Sarant Cadillac responded

Awesome service to match our awesome customers. Thank you for taking the time to provide this amazing rating and feedback. We truly appreciate it and hope to work with you agian soon.

March 11, 2021

I went in for an oil change and tire rotation and everything was fine but they didn't tell me that they were going to perform a warranty repair. I had to be somewhere and would have liked to have kn More

by ALRICHARDS1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Mar 15, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share your feedback with us! It was our pleasure to provide you with quality oil change and tire rotation service. We appreciate your business!

March 11, 2021

Friendly service provided. Waiting room allowed for social distancing but several employees did not take mask wearing seriously thereby exposing everyone to potential harm. Routine service and diagnosi More

by Popa G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Mar 15, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact Joe Mistretta, Service Director, at (516) 473-0925.

...
84
...