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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,599 Reviews

1,599 Reviews of Sarant Cadillac - Service Center

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April 07, 2021

This is my 3rd xt5 from Sarant and it has been a very satisfying experience working with sales and service dept. Always curtious and friendly and always having things done in a timely fashion. More

by DOCKRINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Apr 09, 2021 -

Sarant Cadillac responded

Thank you so much for leaving us feedback! We're so glad to hear you had a quick, five star experience working with our team!

April 03, 2021

Service was fine, staff was friendly, place was clean etc... Just a little taken back that I was charged $37 to rotate tires on top of $89 for an oil change. More

by IRONWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Apr 05, 2021 -

Sarant Cadillac responded

Thanks for taking the time to share your feedback with us. We're happy to hear that you enjoyed your visit and we hope to have another opportunity to work with you again in the future. Our Service Director, Joe Mistretta, would love to chat with you about your experience in further detail at 516-473-0925. Thanks!

April 02, 2021

The staff is always informative and knowledgeable, as a repeat customer I am happy with the new deal offered by Bill Reale on a 2021 lease. More

by JOHNCATSAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Sarant Cadillac responded

Thank you for being such a loyal customer of ours. We truly appreciate your business and support. Thank you, and congratulations on your new 2021 lease. We'll share this feedback with Bill Reale.

March 28, 2021

There are Cadillac service centers closer to my home, but I chose the best. And the best is Sarant Cadillac. For throughout, outstanding, professional service, Sarant is the only place I trust. Tony is kno More

by ZANNE114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Sarant Cadillac responded

Thank you so much for the fantastic review! We are thrilled our team has always been able to make your experiences with us, great ones. Please do not hesitate to let us know if you need anything else!

March 27, 2021

Always a pleasure bringing my car to Sarant Cadillac. The repairs and the issues are always fixed properly and prompt. When you go to Sarant Cadillac you don’t feel like a customer you feel as if your famil More

by ROBV76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Sarant Cadillac responded

Thank you for taking the time to leave this excellent review! We are thrilled Tony and the entire service team have always been able to get you in, out, and on the way. Please let us know if you need anything else!

March 27, 2021

Exceptional service and quality. The staff is friendy and knowledgeable. My service advisor Joe was great. He makes you feel like an old friend or family and truly cares about your needs and helps resolve an More

by VMIKEV1559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Sarant Cadillac responded

Thank you for taking the time to leave this excellent review. We are happy to hear Joe and the entire service team were able to make your customer experience great. We look forward to working with you again soon!

March 26, 2021

Had a scheduled service appointment, first time at this dealership. Very professional, friendly and sincere. The service writer Tony already had a loaner vehicle available for me but I decided to wait for More

by JDVETTE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Sarant Cadillac responded

Thank you for taking the time to leave this excellent review! We are thrilled Tony and the entire service team were able to get you in, out, and on the way. Please let us know if you need anything else!

March 24, 2021

Great experience in the service center . I'm new to the Sarant family but I believe i'm off to a good start. I remember riding a bicycle as a kid past the dealership. I'm now 67 years old. They must be doi More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark DeMartini
Mar 29, 2021 -

Sarant Cadillac responded

We always love to hear from our happy customers. We are thrilled you had a great experience with our team. We look forward to working with you again soon!

March 24, 2021

The most accommodating service department I’ve experienced Dawn Scarpinato was excellent and courteous She went above any expectations and followed through on every detail More

by WCARDINALE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Sarant Cadillac responded

We appreciate you taking the time to leave us such a great review! We are happy to hear Joseph, Dawn, and the entire service team were able to get you in, out, and on your way safely and quickly. Please do not hesitate to give us a call if you need anything else!

March 22, 2021

Joe Mistretta and Maurice Pereira are hardworking, kind and knowledgeable. The cars might be less than perfect, but they always do their best to get my problems resolved in a timely fashion. More

by WGEEWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 24, 2021 -

Sarant Cadillac responded

Thank you for the very kind words! Joe and Maurice will be delighted to hear that they were a pleasure to work with. We are lucky to have them on our team. Please come back and see us for any of your future car needs!

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