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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,536 Reviews

1,536 Reviews of Sarant Cadillac - Service Center

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January 26, 2021

The total experience at Sarrant from Sales to Service is All “five star”. Everyone is very warm and friendly. Over the years I have purchased / leased many Cadillacs from different dealers, and I honestly c More

by Tzapp074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 28, 2021 -

Sarant Cadillac responded

Thank you for the BEST review! We're happy to provide the best experience for you! We look forward to seeing you again soon!

January 26, 2021

Received a same day appointment and was very happy with prompt friendly service! Problem was identified quickly and fixed quickly. I have always been happy with the service dept. More

by LINDASTEINBERG4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 28, 2021 -

Sarant Cadillac responded

Thanks for the feedback! We're always happy to fit you in and provide excellent, quick service. We'll see you next time!

January 26, 2021

I had to pick pop touchup paint that was ordered for me by Maurice. As usual, the issue was done in a timely fashion. I was greeted warmly and was able to get in and out quickly More

by Yolanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 28, 2021 -

Sarant Cadillac responded

We appreciate the review! We're happy that Maurice could help with the touchup paint for your vehicle. If you need anything else, let us know!

January 26, 2021

I usually deal with City Cadillac...Sarant is on a whole different level. They are professional, helpful and do a great job. Will definitely recommend. More

by BARS6011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Sarant Cadillac responded

We appreciate the recommendation! We're happy to provide helpful, professional service. We always want you to be happy with your choice to come to Sarant. We'll see you next time!

January 22, 2021

Joe Mistretta greeted me by name upon arrival and performed all service in half the expected time. Car was returned clean as were the waiting areas, More

by RONNIMDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We strive to make every visit to our service department as quick and efficient as possible. It was a pleasure doing business with you and we do hope you come back again!

January 22, 2021

I am SO EXTREMELY PLEASE WITH THE CUSTOMER SERVICE,THE I am SO EXTREMELY PLEASE WITH THE CUSTOMER SERVICE, THE ENTIRE STAFF THEY TOTALLY CARE ABOUT THE CUSTOMER IN EVERY WAY ! TONY ADVISED US WHAT WA More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Sarant Cadillac responded

Wow, thank you for your kind words! We truly appreciate you taking the time to leave us such a great rating and feedback. We’re so happy to hear you feel that way about the team here at Sarant and Tony was more than happy to help! We hope to see you back next time your car needs a tune-up!

January 22, 2021

Terrific service, the work done was efficiently completed and very clean, always a pleasure. Highly recommend Sarant for all your car buying and service needs. More

by Richchrisfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 26, 2021 -

Sarant Cadillac responded

Thank you for your glowing review and recommendation! It's great to hear that you were provided with an excellent experience by our service team. Feel free to stop back in if there's ever anything else you need from us!

January 21, 2021

Top notch ! Tommy Sabbatino set up my service appointment and everything was perfect. Loaner car was at the ready and Maurice took care of the rest. Thank You. More

by CHEECH0044
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 25, 2021 -

Sarant Cadillac responded

Thank you so much for the positive feedback. We are so happy to hear that Tommy was able to help you schedule and get you in a loaner vehicle while we took care of your car. We look forward to working with you again!

January 20, 2021

I was very satisfied with the service department. I had routine work done. Work was done quickly while I waited. I am pleased with Sarant. More

by YPEPPATI
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 22, 2021 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac for your routine work and for taking the time to let us know how we're doing! We hope you come see us again soon!

January 19, 2021

I was very satisfied with my first service experience with Sarant Cadillac on my new XT5. Easy to schedule and they completed the work timely while I waited comfortably. I would highly recommend this dea More

by DCONERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Sarant Cadillac responded

Thank you for your review! We're so glad you're satisfied with your experience working with our service team. If there's anything else we can help you with, please let us know!

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