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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,599 Reviews

1,599 Reviews of Sarant Cadillac - Service Center

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January 28, 2021

Everything was excellent from the salesperson to the service and credit department, very reliable dealership. I would definitely recommend them to my friends and family. More

by norly92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin Loos
Feb 01, 2021 -

Sarant Cadillac responded

We appreciate the recommendations and kind words! Thank you!

January 28, 2021

Very satisfied with the service department staff. Joseph Mistretta greeted me when I came in for service, and took care of all my concerns. Waiting time was short. Thank you for your excellent service. More

by StanleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Sarant Cadillac responded

Thank you for the wonderful ratings and such positive feedback! We look forward to many future visits!

January 27, 2021

Surat Cadillac dealer has a very well service department and sales department I read it five stars and they took care of me within minutes they gave me an appointment within an hour I was in an out thank yo More

by bevil777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 29, 2021 -

Sarant Cadillac responded

This is great to hear, thank you! We appreciate you taking the time to share your positive experience at our dealership. Please feel free to reach out if there is anything else we can do for you.

January 26, 2021

The total experience at Sarrant from Sales to Service is All “five star”. Everyone is very warm and friendly. Over the years I have purchased / leased many Cadillacs from different dealers, and I honestly c More

by Tzapp074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 28, 2021 -

Sarant Cadillac responded

Thank you for the BEST review! We're happy to provide the best experience for you! We look forward to seeing you again soon!

January 26, 2021

I usually deal with City Cadillac...Sarant is on a whole different level. They are professional, helpful and do a great job. Will definitely recommend. More

by BARS6011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Sarant Cadillac responded

We appreciate the recommendation! We're happy to provide helpful, professional service. We always want you to be happy with your choice to come to Sarant. We'll see you next time!

January 26, 2021

Received a same day appointment and was very happy with prompt friendly service! Problem was identified quickly and fixed quickly. I have always been happy with the service dept. More

by LINDASTEINBERG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 28, 2021 -

Sarant Cadillac responded

Thanks for the feedback! We're always happy to fit you in and provide excellent, quick service. We'll see you next time!

January 26, 2021

I had to pick pop touchup paint that was ordered for me by Maurice. As usual, the issue was done in a timely fashion. I was greeted warmly and was able to get in and out quickly More

by Yolanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 28, 2021 -

Sarant Cadillac responded

We appreciate the review! We're happy that Maurice could help with the touchup paint for your vehicle. If you need anything else, let us know!

January 23, 2021

I am SO EXTREMELY PLEASE WITH THE CUSTOMER SERVICE,THE I am SO EXTREMELY PLEASE WITH THE CUSTOMER SERVICE, THE ENTIRE STAFF THEY TOTALLY CARE ABOUT THE CUSTOMER IN EVERY WAY ! TONY ADVISED US WHAT WA More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Sarant Cadillac responded

Wow, thank you for your kind words! We truly appreciate you taking the time to leave us such a great rating and feedback. We’re so happy to hear you feel that way about the team here at Sarant and Tony was more than happy to help! We hope to see you back next time your car needs a tune-up!

January 22, 2021

Top notch ! Tommy Sabbatino set up my service appointment and everything was perfect. Loaner car was at the ready and Maurice took care of the rest. Thank You. More

by CHEECH0044
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 25, 2021 -

Sarant Cadillac responded

Thank you so much for the positive feedback. We are so happy to hear that Tommy was able to help you schedule and get you in a loaner vehicle while we took care of your car. We look forward to working with you again!

January 22, 2021

Terrific service, the work done was efficiently completed and very clean, always a pleasure. Highly recommend Sarant for all your car buying and service needs. More

by Richchrisfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jan 26, 2021 -

Sarant Cadillac responded

Thank you for your glowing review and recommendation! It's great to hear that you were provided with an excellent experience by our service team. Feel free to stop back in if there's ever anything else you need from us!

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