Sayville Ford

I was in between from couple of different dealerships until I met Ryan..his demeanor extensive knowledge and patience made me a nice truck owner..I wish him the best..thanks again until I met Ryan..his demeanor extensive knowledge and patience made me a nice truck owner..I wish him the best..thanks again More

Brought my 2018 explorer in for Service under warranty, Brought my 2018 explorer in for Service under warranty, a back seat issue wasn't working properly . After there evaluation they come to the conclu Brought my 2018 explorer in for Service under warranty, a back seat issue wasn't working properly . After there evaluation they come to the conclusion that I close the seat with the seatbelt still attached. So they found that the seatbelt was tangled up and that was the reason why my seat would not close properly . So the service issue wasn't covered due to operator error . After having my truck for the whole day I picked up the truck try the backseat operation the same results not working the same way I brought it in . Show the service advisor and the mechanic it's still not working the same way I brought it in after you charge me their response was oh will have to look at it again and there might be more charges because of the seatbelt. It's quite apparent that the seatbelt was not the issue they do not want to stand behind their product. The service manager Dimitri does not even want to get involved.. don't ever go to this dealership they are not customer friendly More

Very nice people, and great cars. Awesome experience working with Tommy in the Finanace Dept. and Robert in the Sales Dept. Nice 2018 Ford Fussion. working with Tommy in the Finanace Dept. and Robert in the Sales Dept. Nice 2018 Ford Fussion. More

Yesterday I had an issue with getting some recalls fixed on my car and not having the parts. Chris A had called me and made everything right. He actually cares about his customers. on my car and not having the parts. Chris A had called me and made everything right. He actually cares about his customers. More

The deals are the best in town. Everyone is very nice and helpful. Tony A, the salesman was very professional. Tom, the mgr, was very thorough with paper processing and lastly Liam had all the tech knowledge helpful. Tony A, the salesman was very professional. Tom, the mgr, was very thorough with paper processing and lastly Liam had all the tech knowledge. Unfortunately, I’m not the sharpest tech student but he was extremely helpful n proficient! More

Service is awful. Made an appointment last week to get recalls fixed on my Car and oil changed. Only to show up to find out they don’t have the parts and need to order them. Sayville ford sent 3 confirmat recalls fixed on my Car and oil changed. Only to show up to find out they don’t have the parts and need to order them. Sayville ford sent 3 confirmation emails on what was to be done then to hear they don’t have any of the parts needed is a big waste of time and frustrating. My 1st time dealing with sayville ford and never will again. More

John sold me a 2018 red Ford Escape and I love it so much!! He was extremely helpful in explaining the logistics of the car and was able to give me a great price so I am able to feel comfortable paying much!! He was extremely helpful in explaining the logistics of the car and was able to give me a great price so I am able to feel comfortable paying the car off! I HIGHLY recommended asking for John when you go to Sayville Ford! More

Negligence may be the best word to choose when talking about sayville ford. The first and only service I ever received here ended with damage to my vehicle and a very unapologetic service manager who comp about sayville ford. The first and only service I ever received here ended with damage to my vehicle and a very unapologetic service manager who compared the damage cause by his technicians to me hitting a pothole. This will be my last trip to sayville ford and my last ford car purchase because ford corporate told me that they have no bearing over dealerships and that they can do nothing to regulate the actions of sayville ford. Upon trying to “repair” the damage sayville ford caused new damage and did a poor job fixing what they had already caused. More

Everyone was very helpful!! The leasing process was smooth and painless. I did not feel pressured at all. My car was ready to go when I arrived to pick it up. smooth and painless. I did not feel pressured at all. My car was ready to go when I arrived to pick it up. More

Ryan was excellent! Truck was exactly how it was described online and he made sure i got the best deal possible. The process was super quick and they made sure that i was happy when walking out with described online and he made sure i got the best deal possible. The process was super quick and they made sure that i was happy when walking out with my new truck. Would 100% recommend Ryan and Sayville Ford to anyone looking to purchace a new or use ford. More