Schaller Acura

Excellent treatment, the way it should be. My wife and I recently purchased an RDX at Schaller's, and we worked directly with one of the Managers, Joe Greenberg. Joe was was fantastic from begi My wife and I recently purchased an RDX at Schaller's, and we worked directly with one of the Managers, Joe Greenberg. Joe was was fantastic from beginning to end to say the least. When we walked in the showroom all the salesmen where tied up, but Joe greeted us shortly after, and right away he took the time to ask us what we were looking for. He was very professional throughout his presentation, and was very knowledgeable about his product. He seemed genuinely interested in listening to what we had to say, and quite frankly we are used to working with self serving sales guys in the past, so that was a big surprise for us. Prior to visiting Schaller's, we had stopped by another Acura dealership, and the experience put a bad taste in our mouths. We were expecting the same treatment at Schaller's, but I'm glad we were wrong. I was good to see a manager so involved in the sales process. Not only did he showed us the car and took us for a ride, but we negotiated directly with him, and did all the closing paperwork with him on delivery. He even went over the car with us on delivery date. He went so far beyond, that he called us the next day to check in the vehicle. Perhaps it was because we worked directly with manager, but we are not used to white glove treatment when buying cars, and we have bought many luxury cars in our day. We look forward to keeping our RDX for many years, and look forward to working with Joe again in the future. He set the bar so high, that we may not buy anything other than Acuras from this point on. Thank you Joe, and thank you Schaller Acura. More

Top notch - friendly, knowledgeable and helpful service. Overall, since my initial purchase of 2012 TL and now with my recent purchase of 2018 TLX I find that my experience at Schaller has been very positive Overall, since my initial purchase of 2012 TL and now with my recent purchase of 2018 TLX I find that my experience at Schaller has been very positive. For both vehicles my initial inquiries and request to compare various models were met with friendly enthusiasm and absolutely no pressure - even when driving a vehicle more than one time. I believe the Schaller approach as demonstrated by Teri in Sales and Joe in Service reflect very well on the dealership and Acura too. I have not yet had the TLX serviced but Dave's friendly and low-key approach and the quality, efficiency, courteousness and fair pricing in Service that I experienced with my TL keeps me from looking elsewhere for service. For a minor issue that could not be dealt with by conventional methods, Dave went the extra mile to fabricate an accessory to completely solve the problem. The TL's comfort, performance and styling so satisfied me that I did not consider other brands and after a few test drives with Teri's assistance I was pretty sure the TLX was the one for me. Only time will tell as I have not had the car for a full week yet. But, so far I am thrilled with it. So, bottom line, Teri and Dave are both great and indeed everyone I have encountered at Schaller Acura has been welcoming, friendly and helpful every time. There are not many businesses in general about which I can honestly say I have only had very good, positive experiences, including their generosity in contributing to charity events with which I am involved. More

Exceptional dealership! Exceptional dealership to work with from Sales & Financing Process to Service Dept. I have purchased 2 vehicles from Schaller Acura and have found th Exceptional dealership to work with from Sales & Financing Process to Service Dept. I have purchased 2 vehicles from Schaller Acura and have found that all members I have worked with the past 11 years work together as a "Team" to provide the customer the best possible experience. Teri Lupacchino, Sales Consultant, was great to deal with throughout my recent purchase & delivery process. Brian Salvo, Finance Manager, made the financing process efficient & easy for me. Both exceeded my expectations! The Schaller Acura Service Dept. serviced my previous 2006 MDX and are "2nd to none" in my opinion. David, Brian & Joe are always great to deal with. I have found all members of the Schaller Acura Team; Teri, Brian S, David, Brian C, and Joe to be courteous, professional & customer centric. More

Leasing my 2017 Acura Mdx I happened to shop around for quit a few days to find the perfect vehicle and Scheller Acura was where I found the perfect one for me and my little o I happened to shop around for quit a few days to find the perfect vehicle and Scheller Acura was where I found the perfect one for me and my little one . I was helped by Senior Sales Consultant Teri Lupacchino. Let me tell you she was great ! Very straight forward and helpful in every way. Her kindness and patience made it so much easier for me to choose the perfect vehicle. definitely recommend her as a sales consultant. More

Would and will do it again! We went in knowing exactly what vehicle we wanted, level as well as price. The only unknown was color. Having the selection on hand was super helpfu We went in knowing exactly what vehicle we wanted, level as well as price. The only unknown was color. Having the selection on hand was super helpful and Mike really made sure I was getting what I wanted. Mike and James knew what our expectations were on both price and trade and I believe both parties were happy with the end result. Mike was great to work with. He's very knowledgeable, has a great personality and made sure I felt comfortable when I was ready to drive off the lot with my RDX. I would recommend to anyone reading this to ask for Mike! More

New lease with old friends Mike Uhlman was terrific in getting us into a new lease at the end of the current lease. It wasn't just Mike. This is our family's 12th vehicle, pur Mike Uhlman was terrific in getting us into a new lease at the end of the current lease. It wasn't just Mike. This is our family's 12th vehicle, purchased or leased, from Schaller starting with an Acura Legend in 1986. We keep coming back because the cars are reliable and a real pleasure to drive. Also, because the Service Department is always the best. We have had very few issues in the 31 years but when we have the service was efficient and cost effective. So, now we are a 3-Acura family. Our daughter has a hand-me-down 2006 TL, my wife has a 2015 TLX, and I just got a 2018 TLX. We highly recommend Schaller, even if it is not the closest choice. They are that good. More

My great MDX buying experience I had the pleasure of working with Teri Lupacchino to purchase my new 2017 Acura MDX, as she was referred to me by my daughter. To say it was a pleas I had the pleasure of working with Teri Lupacchino to purchase my new 2017 Acura MDX, as she was referred to me by my daughter. To say it was a pleasant experience is an understatement. Teri is an extremely approachable, knowledgeable professional who made the purchase of my new car a wonderful experience. I would recommend Teri and Schaller Acura without hesitation. Tonnie More

Easy process with the right people Teri Lupacchino was fantastic and professional to work with! She and Peter Reeve made the process extremely easy. I went in on a Sunday and drove ou Teri Lupacchino was fantastic and professional to work with! She and Peter Reeve made the process extremely easy. I went in on a Sunday and drove out with my new car on Monday. The car buying process should always be this easy! More

"What a Wonderful Experience"! - "Very Satisfied Customer"!! We are the proud owners of a brand new 2017 Acura RDX! "What a Wonderful Experience" it was to have Senior Sales Consultant, Teri Lupacchino explain a We are the proud owners of a brand new 2017 Acura RDX! "What a Wonderful Experience" it was to have Senior Sales Consultant, Teri Lupacchino explain all the unique features of the RDX and ultimately guide us to closing the deal on this beautiful vehicle. Teri is very friendly, knowledgeable, and accommodating and far exceeds the 5-Star Rating Scale. We are a "Very Satisfied Customer" and highly recommend Teri Lupacchino of Schaller Acura as your sales consultant for your new Acura vehicle. Thank You Teri, Leonard and Charlotte Cyr More

My MDX Schaller was very helpful and supportive as we made a difficult decision of choosing a new car. They offered more than just your typical "test drive" Schaller was very helpful and supportive as we made a difficult decision of choosing a new car. They offered more than just your typical "test drive" by allowing us to take both an RDX and an MDX home as an evaluation comparison, to help select the correct car for us. Rob was attentive to our questions, and provided prompt advice when asked. After the sale, Rob continue to educate us on the many technical safety aspects of the car More