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Schaller Honda
New Britain, CT
1,030 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,030 reviews
June 24, 2026
Initially I was very pleased. Amber was great,follow up exceptional, she made the sale. Dylan and Jim dropped the ball. Waited 1.5 Hours to be picked up. No calls for the delay fr Amber was great,follow up exceptional, she made the sale. Dylan and Jim dropped the ball. Waited 1.5 Hours to be picked up. No calls for the delay from Jim. Drove down specifically to meet Dylan, he was to busy. Paid cash for the Ridgeline, after the dealership got payment they didn't care. Unfortunate my neighbor was interested in a new Ridgeline but I had to be honest about my purchase. More
by sjlewkowicz
Verified CustomerEmployees Worked With
Other Employees :
Amber she was fantastic
June 21, 2026
As soon as I pulled up with my old car right out my car door Jaymee Harper was right there and guided me right through the whole process and was able to help me get into a 24 Honda Odyssey! Everyone who I door Jaymee Harper was right there and guided me right through the whole process and was able to help me get into a 24 Honda Odyssey! Everyone who I met there that day was amazing! Definitely sending anyone who wants a new car that way to go see Jaymee! More
by krkennedy89
June 17, 2026
The staff was very helpful and welcoming! I already recommend Schaller to my neighbor who will looking for a car soon! I already recommend Schaller to my neighbor who will looking for a car soon! More
by sandyr0415
June 16, 2026
The new dealership looks amazing, and JJ helped us get into the right vehicle for our family! into the right vehicle for our family! More
by edwin.luster1
June 14, 2026
Great. J J was very professional and friendly Good customer service I will recommend to other family and friends J J was very professional and friendly Good customer service I will recommend to other family and friends More
by uptopking18
June 14, 2026
Very helpful and gave me the deal that I was looking for. Tried to work with westbrook homda and didnt come close.to.my number. Tried to work with westbrook homda and didnt come close.to.my number. More
by Satisfied
June 12, 2026
Staff are welcoming, helpful and professional. The facility is clean and comfortable. My experience had me coming back for my third lease with them. The facility is clean and comfortable. My experience had me coming back for my third lease with them. More
by denpmcc
June 12, 2026
I love my new dealership and my salesperson Loriann made all the difference. She was extremely informative and honest. Just loved her! all the difference. She was extremely informative and honest. Just loved her! More
by Lachanct
June 07, 2026
Lori Close was the sales consultant I worked with. She was very knowledgeable and professional. She was very knowledgeable and professional. More
by sojournmd
June 03, 2026
Very quick and efficient process, great selection of cars. Exemplary customer service and short wait times. cars. Exemplary customer service and short wait times. More
by plus3allday30
