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Schaller Honda
New Britain, CT
1,091 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,091 reviews
October 28, 2026
Very good experience. The team was responsive and professional. JJ and the team met and even exceeded our expectations. Fred was excellent and responsive in handling the The team was responsive and professional. JJ and the team met and even exceeded our expectations. Fred was excellent and responsive in handling the initial contact. More
by mullin60
Verified Customer
October 27, 2026
The sales person has no patient. He is cranky and disrespectful, I really need a car so I still bought it. He is cranky and disrespectful, I really need a car so I still bought it. More
by Soldier
October 25, 2026
Great. Very friendly I had a great experience. The dealer was very friendly and informative about the suvs and cars. Very friendly I had a great experience. The dealer was very friendly and informative about the suvs and cars. More
by sharhondathomas69
October 23, 2026
Excellent job with with good attention to detail and actually following through with no problems thx actually following through with no problems thx More
by senofonte68
October 20, 2026
Amazing! ! They treated me kindly and didn't waste my time. They were knowledgeable about the vehicles I was interested in and took time to show me all the fea ! They treated me kindly and didn't waste my time. They were knowledgeable about the vehicles I was interested in and took time to show me all the features in my vehicle. I really can't say enough good things about my experience. More
by peacelovedogs02
October 16, 2026
Great new modern Showroom staff is professional and courteous, making sure the customer gets what they want, this is our 4th vehicle courteous, making sure the customer gets what they want, this is our 4th vehicle More
by lenaprilc
October 10, 2026
I already posted a review but I would be remiss if I didn’t recognize Loriann my sales associate, she was amazing. She explained everything and she insisted I contact her with any questions. So glad she didn’t recognize Loriann my sales associate, she was amazing. She explained everything and she insisted I contact her with any questions. So glad she helped make the purchase. More
by Jwalz252
October 09, 2026
I didn't deal with Dylan. Deanna was great! Everyone was friendly and welcoming. Helpful. Knowledgeable. Deanna was great! Everyone was friendly and welcoming. Helpful. Knowledgeable. More
by deborahkostek0513
October 09, 2026
I was somewhat nervous going before I entered but completely comfortable almost immediately. The sales associate asked me questions and explained everything I asked. completely comfortable almost immediately. The sales associate asked me questions and explained everything I asked. More
by Jwalz252
October 04, 2026
Overall positive experience. Finalizing the purchase of the auto was smooth.Great at reviewing how the different features operated at pick up. Finalizing the purchase of the auto was smooth.Great at reviewing how the different features operated at pick up. More
by rbdubois6470
