Back

Schaumburg Toyota

Schaumburg, IL

4.7
970 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers. We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
Contact Dealership

875 W Golf Rd

Schaumburg, IL

60194

Directions

By Type

Showing 970 reviews

May 05, 2021

Prompt service and great customer service Informed me of Prompt service and great customer service Informed me of savings and applied coupons Service was completed in a timely manner Minimal wait times More

by ck1074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Schaumburg Toyota responded

Glad we were able to help! Thanks for sharing. Your support is appreciated.

April 15, 2021

Cost is difficult on a fixed income. I love my Toyota and would get another in a minute however when retired and alone I just can’t afford a new car and it’s getting to the point that I can’t afford repairs More

by Linda.lichner305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Schaumburg Toyota responded

We do our best to stay competitive in area pricing, Linda. Keep checking our website for service specials. Thanks for sharing. Your support is appreciated.

April 15, 2021

I was hoping that I was having a false alarm when MaintOP light was on & I drove to Schaumburg Toyota my service place & was greeted by Patrick, It tuned out that there was some serious issues that I wasn't More

by victoriapturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick don't know his last name
Apr 15, 2021 -

Schaumburg Toyota responded

Glad we were able to assist in your auto needs, Victoria! Thanks for sharing. Your support is appreciated.

April 15, 2021

Craig in the service department always makes me feel like I am important and my car is of great value. He is really knowledgeable, professional, and listens to what I have to say. He has always gotten my ca More

by Marthamika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Schaumburg Toyota responded

Thanks for sharing your thoughts, Martha! Your support is appreciated.

April 13, 2021

I want to specifically acknowledge Mike Krueger, the Service Director for his professionalism and great service. Having purchased my RAV4 in December, I wanted to service it at a Toyota dealership. Sche More

by MichelleH
Recommend Dealer
Yes
Employees Worked With
Mike Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Apr 14, 2021 -

Schaumburg Toyota responded

Thanks for sharing and thanks for the opportunity to make things right! We really appreciate your support, Michelle!

April 13, 2021

I want to specifically acknowledge Craig Widenhoefer, in the service department for his professionalism and great service. I have never had such service as I have received at Schaumburg. I have been going More

by Marthamika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Schaumburg Toyota responded

We are thrilled to have you as our long time loyal customer and look forward to working with you for many years to come. Thanks for sharing, Martha! Your support is appreciated.

April 08, 2021

Jonathan, Frank, and Robert all helped me purchase my new car. They gave me a great deal. The service was quick, fast, and simple. Thank you. More

by M A FARID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Brodsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Evensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Schaumburg Toyota responded

Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

April 06, 2021

I was pleased with service. Service technician very polite and friendly.n However, this is the second survey and you claim another is on the way in a few days. Surely 3 surveys for one visit is a bit More

by Lorita49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Schaumburg Toyota responded

We do a follow up before the actual survey from the manufacturer. This is a review. We try to fix anything that may have gone wrong. We do our best to have satisfied customers. Thanks for the 5 stars! We appreciate your support.

April 05, 2021

Awesome service and great follow up! Did most of the deal over the phone and via email and they were set for a test drive and trade in valuing when I got there. More

by raycarr3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Ungaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Schaumburg Toyota responded

Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

March 28, 2021

Clean and efficient operation. In and out in promised amount of time. Would return for future service and recommend to family and friends. Will be back. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Schaumburg Toyota responded

Thrilled to have you as our customer, John! Thanks for sharing. Your support is appreciated.

...
23
...