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Serra Ford Rochester Hills
Rochester Hills, MI
1,330 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,330 reviews
May 28, 2025
Shady they sell a car when it was scheduled. Walk in with cash and they outright write it up for someone else. Keep looking totally not worth your time or money Walk in with cash and they outright write it up for someone else. Keep looking totally not worth your time or money More
by Michelle48060
May 24, 2025
This new dealership is super nice and clean. Employees are helpful and nice. Would recommend. Employees are helpful and nice. Would recommend. More
by Anthonymgarascia
Employees Worked With
May 22, 2025
I have been coming to Serra Ford for many years mostly because I have the pleasure of working with an amazing salesperson, Shawn Burchi. She is helpful in every way and alway very professional. I can ask because I have the pleasure of working with an amazing salesperson, Shawn Burchi. She is helpful in every way and alway very professional. I can ask her 1000 questions and she will get me the answer I need, no matter how long it takes. She let me know it was getting close to my lease end and started the process immediately. She made everything easy from beginning to end. Now I'm in my new ride and loving it!!! More
by ann marie mcreynolds
Employees Worked With
May 21, 2025
Terrific experience from the sales manager down to the sales staff Bailey, who helped me through my entire experience from start to finish was tremendous I would recommend her to anyone interested in a ne sales staff Bailey, who helped me through my entire experience from start to finish was tremendous I would recommend her to anyone interested in a new car lease or purchase More
by Lefty 1959
Employees Worked With
May 20, 2025
Serra Ford Dealership service was excellent, made my buying experience hassle free. New building looks very nice, Ryan did a great job! He ensured that I get my vehicle the same day. He continued to fol buying experience hassle free. New building looks very nice, Ryan did a great job! He ensured that I get my vehicle the same day. He continued to follow up with me on my vehicle experience and if there was any help needed. I will recommend my friends and family for future purchases. More
by Amit Sharma
Employees Worked With
May 16, 2025
Dealership was very clean and the salesman Mike LaRose did a great job with our purchase. This is the second vehicle I purchased with Serra and would go back . did a great job with our purchase. This is the second vehicle I purchased with Serra and would go back . More
by Rlbliss
Employees Worked With
Michael LaRose
May 14, 2025
Norman Shaya was very helpful with getting me into my new truck. Was very professional and answered all questions I had. They were able to work with me to get best deal possible! truck. Was very professional and answered all questions I had. They were able to work with me to get best deal possible! More
by Saba Saba
Employees Worked With
May 04, 2025
Excellent service, made buying a new car easy and painless. Ms. Burchi was amazing answering all my questions. Will recommend to everyone! painless. Ms. Burchi was amazing answering all my questions. Will recommend to everyone! More
by Poeish13
Employees Worked With
April 30, 2025
This is my 3rd Ford from Serra. Our sales person Ryan did a great job startin* with early contact on my lease to having a demo ready for us to drive. And the in home mobile service Our sales person Ryan did a great job startin* with early contact on my lease to having a demo ready for us to drive. And the in home mobile service can spoil you. Great job. More
by twodrobs
Employees Worked With
April 19, 2025
It's a nice dealership. The lady is very nice. She is trying to get me approved The lady is very nice. She is trying to get me approved More
by barbietingzatl
Employees Worked With
