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Serra Ford Rochester Hills
Rochester Hills, MI
1,433 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,433 reviews
December 22, 2025
Shawn is a great salesperson, she made the process very easy for us. We will go to her again in the future. easy for us. We will go to her again in the future. More
by Kimberlywickenheiser
Employees Worked With
December 21, 2025
I always have the best experience at the dealership and the sales person I had this time his name is Charlie Green was truly amazing went above and beyond his job in my opinion. the sales person I had this time his name is Charlie Green was truly amazing went above and beyond his job in my opinion. More
by estherhm55
Employees Worked With
December 14, 2025
Professional is the word that best describes Serra Ford. Brandon, my sales representative, made sure that every detail concerning the purchase of my new vehicle was addressed. Brandon, my sales representative, made sure that every detail concerning the purchase of my new vehicle was addressed. More
by pchdurand
Employees Worked With
Brandon Westrick
December 09, 2025
Hometown dealership was not only convenient but a pleasure to work with. My salesperson, Brad Shiller, not only went out of his way to anticipate our needs but to actually order two early 2026 Ford E pleasure to work with. My salesperson, Brad Shiller, not only went out of his way to anticipate our needs but to actually order two early 2026 Ford Explorers for our in-person evaluation. We needed to evaluate the seating arrangements for special requirements as well as the interior color combinations. We have worked with Brad on two purchases and will certainly utilize his services when it comes time to purchase another vehicle. More
by fhs
Employees Worked With
December 08, 2025
Very professional operation. Employees were outstanding. Good stock on lot. Reviewed full breath of options. Had trial runs. Made selection, and concluded purchase agreement. Ve Employees were outstanding. Good stock on lot. Reviewed full breath of options. Had trial runs. Made selection, and concluded purchase agreement. Very smooth coordination between employees. More
by john henricks
Employees Worked With
December 04, 2025
Responsive, dealer and service employees communicate and listen well. Concerns are promptly handled. Ensure customer is satisfied through the entire process. listen well. Concerns are promptly handled. Ensure customer is satisfied through the entire process. More
by Cwillis
December 02, 2025
I highly recommend working with Amanda at Serra. She and her assistant Emily made the process smooth, quick and were a pleasure to work with. This is my third vehicle from Amanda at Serra and she She and her assistant Emily made the process smooth, quick and were a pleasure to work with. This is my third vehicle from Amanda at Serra and she just keeps getting better. More
by Laurie2998
December 01, 2025
Jeremy Randolph and Alex Arnold of Serra Ford in Rochester Hills were great to work with when leasing my new vehicle. They were friendly, professional and everything went smoothly with no issues. I Rochester Hills were great to work with when leasing my new vehicle. They were friendly, professional and everything went smoothly with no issues. I highly recommend working with both Jeremy and Alex at Serra Ford on your next vehicle purchase or lease More
by suzfournier
Employees Worked With
Jeremy Randolph, Alex Arnold
November 29, 2025
Easily the nicest dealership I've ever stepped foot in. Very smooth operation, professional, and a great deal overall! Very smooth operation, professional, and a great deal overall! More
by mattwmanzella
Employees Worked With
November 25, 2025
Salesman Mike Smitley is a veteran. No nonsense and great personality. His managers JR Peterson and Vito Vultaggio are super people to deal with. No nonsense and great personality. His managers JR Peterson and Vito Vultaggio are super people to deal with. More
by 6ronaldk
Employees Worked With
