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Serra Ford Rochester Hills

Rochester Hills, MI

Overview
Reviews
Vehicles
4.8
1,242 Reviews
Call Dealership (248) 852-0400
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2890 South Rochester Road

Rochester Hills, MI

48307

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Showing 1,242 reviews

December 23, 2023

If you are looking for a great dealership, this is it. Ask for Mike Brown More

by Mgsleeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brown
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Dec 25, 2023 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Helpful 1
December 19, 2023

We've been coming to this dealership for years. The people are always friendly and helpful. Our salesman Woody Woodson was wonderful. Will definitely return in the future. More

by cklein123
Recommend Dealer
Yes
Employees Worked With
Woody Woodson
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Dec 25, 2023 -

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Helpful 1
December 14, 2023

I have purchased four vehicles from Woody my salesperson over the past ten years and every experience was pleasurable and professional... More

by maxtrembour
Recommend Dealer
Yes
Employees Worked With
Woody Woodson
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Dec 16, 2023 -

Serra Ford Rochester Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful 1
December 14, 2023

The customer service was spectacular and updated us every chance they got. The communication was top notch and we couldn’t have asked for a better experience. More

by mmassella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie
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Dec 15, 2023 -

Serra Ford Rochester Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful 2
December 04, 2023

Great service! It was an easy turn around getting into a new lease. Thanks so much! More

by young60peace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Atkinson Tuttle
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Helpful
November 30, 2023

Bailey at Serra Ford made it a breeze to lease my new Ford. This is the second lease that she has done for me. She is extremely knowledgeable and made sure I got the best price. She then helped me transi More

by mcduffsmom
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso Medina, Bailey Czuchaj
Report | Print
Dec 15, 2023 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
November 30, 2023

The service was great. The easiest purchase I’ve ever had. Highly recommend this dealer More

by Dkowalsk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Borushko
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Dec 02, 2023 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Helpful
November 10, 2023

Love this dealership, especially when it involves working with Mike Brown and Kevin! I just recently switched dealerships because I felt comfortable going to Mike B. and I couldn't see myself going back to a More

by Manny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Brown and Kevin Miller
Report | Print
Helpful
November 07, 2023

Back since 1975 when this dealership was Huntington Ford, and now called Serra Ford, I have had excellent service and follow-up from my Sales Representatives and the Serra Service Department. My current Sal More

by Allan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Woodson
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Dec 28, 2023 -

Serra Ford Rochester Hills responded

Hi Allan, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

Helpful
October 16, 2023

Knowledgeable and extremely friendly staff! Bailey answered all my questions, with confidence and a smile! More

by AD223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Davis, Bailey Czuchaj
Report | Print
Oct 17, 2023 -

Serra Ford Rochester Hills responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Serra Ford Rochester Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

Helpful 1
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