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Serra Ford Rochester Hills
Rochester Hills, MI
1,335 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,335 reviews
March 03, 2025
Serra Ford is an exceptional Ford Dealership in Rochester Hills. Been going there for many years for Service (Shawn Habba is always very helpful) Woody Woodson is my salesman and has sold me 3 Ford Escapes Hills. Been going there for many years for Service (Shawn Habba is always very helpful) Woody Woodson is my salesman and has sold me 3 Ford Escapes. Always a pleasure! More
by joanneh7
February 28, 2025
Has a great experience buying a used car here! Sales associate David Kerwin was patient, answered questions thoroughly, made sure I was aware of all fees and charges, and communicated regularly wi Sales associate David Kerwin was patient, answered questions thoroughly, made sure I was aware of all fees and charges, and communicated regularly without being pushy at all. Highly recommend! More
by jvarga
Employees Worked With
David Kerwin
February 28, 2025
Relaxed and welcoming environment. Strong attention to customer care and satisfaction. Everyone I encountered has been pleasant, upbeat, and helpful! Bailey Czuchaj, my sales associate Strong attention to customer care and satisfaction. Everyone I encountered has been pleasant, upbeat, and helpful! Bailey Czuchaj, my sales associate is very knowledgeable about their products and goes above and beyond to take care of her guests! I highly recommend Serra Ford of Rochester Hills Michigan! More
by RobbieO
February 26, 2025
Been going to Sierra Ford in Rochester Hills for years they always treat you like family Shawn Burchi makes getting a vehicle effortlessly and efficient. She’s the best. they always treat you like family Shawn Burchi makes getting a vehicle effortlessly and efficient. She’s the best. More
by kevin
Employees Worked With
February 26, 2025
I had a great experience. They got the best deal I could get. And I couldn't of asked for better people to help. They got the best deal I could get. And I couldn't of asked for better people to help. More
by April
February 25, 2025
We have used our salesperson for many years and are always satisfied with the service. He went over all the options available and made the experience easy. always satisfied with the service. He went over all the options available and made the experience easy. More
by cu
Employees Worked With
February 22, 2025
I loved everything from the purchasing experience. They were so nice, very fast and clear about everything. Next time I’m getting a new car I’m coming back to Serra. They were so nice, very fast and clear about everything. Next time I’m getting a new car I’m coming back to Serra. More
by omegarojo
Employees Worked With
Michael LaRose
February 21, 2025
I received a very quick response to my online query and although I was not planning to buy, they made a good offer. I drove home the next day with new registration and plates already on the truck. Very c although I was not planning to buy, they made a good offer. I drove home the next day with new registration and plates already on the truck. Very convenient. Very happy with the results. More
by Dpg1155
Employees Worked With
February 14, 2025
I changed to Serra Ford a few years back do to the factor that the other dealer was not as friendly and willing to help. Shawn in service department is amazing and goes above and beyond to help, sadly my ol that the other dealer was not as friendly and willing to help. Shawn in service department is amazing and goes above and beyond to help, sadly my old escape just couldn't go any longer, Jacob in sales is also an amazing person and does his best to help get you what you need. I love my new Bronco Sport. More
by tcrowell1318
