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Serra Ford Rochester Hills
Rochester Hills, MI
1,329 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,329 reviews
October 08, 2016
great purchase experience This is my 5th car purchased at this dealership, Jim and Eric made this last purchase another great experience. After my 2011 Escape, which I loved, This is my 5th car purchased at this dealership, Jim and Eric made this last purchase another great experience. After my 2011 Escape, which I loved, was totaled I needed to make the decision of purchasing a foreign car or another American car. Jim and Eric worked hard to find a new Escape at a great price with all the features I was looking for and with Ford being the only car maker with keyless entry the decision was easy. In addition, I have used the dealership for all maintenance work, Greg Singh and Matt Weyers are great service reps that answer all questions honestly. The oil change and tire rotation is quick and they wash your car for free, The dealership is located beside a large Barnes and Nobles equipped with a Starbucks so any wait is made easier. More
by nicholls
October 08, 2016
Good Experience Was seeking a Ford....traded in a 2011 Taurus. Actually leased a 2016 Taurus Sho...enjoying the new ride! Dennis was very knowledgeable and helpful. Was seeking a Ford....traded in a 2011 Taurus. Actually leased a 2016 Taurus Sho...enjoying the new ride! Dennis was very knowledgeable and helpful. More
by Willieboy
Employees Worked With
Dennis Willard
October 08, 2016
Excellent Service This was our second purchase in 4 years. Thread was friendly and knowledge. I also like the fact that he had coloring books to keep the little one ent This was our second purchase in 4 years. Thread was friendly and knowledge. I also like the fact that he had coloring books to keep the little one entertained. Our purchasing experience was as smooth as the car. More
by Rocco7788
Employees Worked With
Tread Huntington
October 07, 2016
Great car, great experience My husband and I recently traded in our Pilot for an Expedition. Our experience at Huntington Ford was great! They were very helpful and friendly. My husband and I recently traded in our Pilot for an Expedition. Our experience at Huntington Ford was great! They were very helpful and friendly. The whole process was easy and not at all stressful. They treated us very well. We left with a beautiful car and we will definitely be back. More
by Ashfox09
Employees Worked With
Larry Phillips
October 05, 2016
Huntington Ford Our overall experience was good. Sent email 9:30am inquiring about Ford Explorer, response back within 10 minutes by phone and email. Appointment set Our overall experience was good. Sent email 9:30am inquiring about Ford Explorer, response back within 10 minutes by phone and email. Appointment set for 11:00am, test drove two Ford Explorers, made our decision on the spot. Drove home in our new used car at 4pm. Car has been great. The one problem is the car battery should have been replaced before sale. We fortunately were at home when car wouldn't start. Dealership notified came to house within two hours replaced battery. More
by MD66
Employees Worked With
Dominic Deramo
October 04, 2016
Salesperson "Woody Woodson" Woody open his desk up to answers all my concerns and explaining window sticks. I was overwhelmed with his comprehensive knowledge about the Ford Edg Woody open his desk up to answers all my concerns and explaining window sticks. I was overwhelmed with his comprehensive knowledge about the Ford Edge, so I purchase the vehicle, great salesmanship More
by Violet
Employees Worked With
September 30, 2016
Great service and speedy I brought my car in for some maintenance. John Locher was great to work with. He kept in contact with me, let me know exactly what my car needed and g I brought my car in for some maintenance. John Locher was great to work with. He kept in contact with me, let me know exactly what my car needed and got it fixed and back to me quickly. I always appreciate his above and beyond work. Thanks! More
by escape2010
Employees Worked With
September 30, 2016
Great experience Excellent service and help as I made my first car purchase. Dominic was extremely helpful and worked hard to get me a good deal and the car I was loo Excellent service and help as I made my first car purchase. Dominic was extremely helpful and worked hard to get me a good deal and the car I was looking for! I would definitely recommend his services in the future! More
by Felicia1234
Employees Worked With
Dominic Deramo
September 28, 2016
Best car dealer I have been leasing cars since I was 18 years old and worked with numerous car salesmen. Angelo was by far the best. He is genuine and kind. He listen I have been leasing cars since I was 18 years old and worked with numerous car salesmen. Angelo was by far the best. He is genuine and kind. He listened to my car needs. He also was upfront and honest through every step. He explained the pricing and rebates in a way I could understand. He even looked up extra rebates for me! More
by Mking
Employees Worked With
Angelo Giordimaina
September 22, 2016
BEST DEALER I came in to get a quote on a new lease from Bob Brani. He gave me a great deal and went above and beyond to make sure I got the car I wanted. When I I came in to get a quote on a new lease from Bob Brani. He gave me a great deal and went above and beyond to make sure I got the car I wanted. When I came to sign, he had everything prepared - so quick and simple! I can't thank you enough Bob. I love my new escape! More
by kaitlyn1235
Employees Worked With
