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Serra Toyota of Decatur

Decatur, AL

4.7
556 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 556 reviews

April 18, 2024

Excellent , fast and friendly service. I would definitely recommend Serra Toyota for all services. Thank you ! More

by Twokie1956
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Apr 19, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about our swift and friendly service at Serra Toyota Decatur. We value your recommendation for all services we provide - thank you! Michael McLeod General Manager 256-340-0330

April 17, 2024

An amazing experience and good people to deal with. I can not recommend them highly enough. More

by proctorweir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kacy and Mr mccord
Apr 18, 2024 -

Serra Toyota of Decatur responded

Thank you for acknowledging the positive experience at Serra Toyota Decatur. We appreciate your recommendation and kind words about our team. Michael McLeod General Manager 256-340-0330

April 13, 2024

Lakisha was awesome! We love our new RAV4 Hybrid. Our first hybrid car. My new work car. More

by lorikeplinger89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lakisha Scruggs
Apr 16, 2024 -

Serra Toyota of Decatur responded

We appreciate hearing your satisfaction with the RAV4 Hybrid. Our team is glad to have helped. Thank you from Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 12, 2024

Don't buy here. They under rate your vehicle. Buy from them & try to trade with them again. Other dealerships will give you more for their cars. Steve Serra would n More

by Mikew314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ebe Cherif
Apr 16, 2024 -

Serra Toyota of Decatur responded

Hello, Customer satisfaction is our top priority. I would like to speak with you regarding your recent experience with our Sales Team when looking to trade in a vehicle. Please contact me at your earliest convenience so we may discuss this further. I look forward to speaking with you. Michael McLeod General Manager 256-340-0330

April 12, 2024

We had a great buying experience with our Saleman Nick Groves at Serra Toyota of Decatur . He greeted us with a wave at the entrance when we pulled in . We are excited to have a 4 runner! We have already More

by Lfagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves, Vic Heartsill
Apr 16, 2024 -

Serra Toyota of Decatur responded

We are happy to hear about your positive experience with our team at Serra Toyota Decatur and your new 4 runner. Thank you for recommending us. Michael McLeod General Manager 256-340-0330

April 05, 2024

As always treated as a vip. Kim Stone has always been pleasant and helpful making me feel very special More

by Gmoody2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, George Jones, Joel Capps
Apr 13, 2024 -

Serra Toyota of Decatur responded

We are thrilled to learn about the helpful, pleasant, and VIP level experience you've had here at Serra Toyota Decatur. Please let us know if you have any additional questions or concerns. Michael McLeod General Manager 256-340-0330

April 04, 2024

We have always been informed be fore any work has been performed and I feel they are in the price range with everyone else. I wouldn’t take my car anywhere else for service More

by bumblebee1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones, Paul deBlanc, Joel Capps
Apr 13, 2024 -

Serra Toyota of Decatur responded

We are pleased that you appreciate our pricing and communication at Serra Toyota Decatur. We're proud to be your choice for car service. Thank you for the high rating! Michael McLeod General Manager 256-340-0330

April 04, 2024

The staff at this dealership is always friendly and knowledgeable. The work is done in a timely manner. More

by Scottdesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Langham, Glenda Cole
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear you found our team at Serra Toyota Decatur friendly and knowledgeable. Thank you for letting us serve your automotive needs in a timely manner. Michael McLeod General Manager 256-340-0330

April 03, 2024

They was very nice and professional. I enjoy the experience and talking to the workers very friendly More

by Jessicareeder1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey holding
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're thankful for your kind words about our team at Serra Toyota Decatur. We believe that friendliness and professionalism go hand in hand and are key in providing a quality experience for our customers. Michael McLeod General Manager 256-340-0330

March 30, 2024

Nick Groves was amazing! ! Very nice , knowledgeable,professional, I didn’t have credit, and he got me financed and a car in just a few mins. Need help , ask for Nick! Can’t r More

by Eadsmartha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves, Eddie Anthony, Vic Heartsill
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear you enjoyed your experience at Serra Toyota Decatur. We are proud of our team's expertise and their ability to assist with financing quickly and efficiently. Thanks for sharing your positive encounter. Michael McLeod General Manager 256-340-0330

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