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Serra Toyota of Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.9
1,264 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 1,264 reviews

March 26, 2026

Always friendly and respectful. I highly recommend Serra Toyota for all your service. Being open on Saturdays is wonderful. More

by willoem2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We appreciate your recognition of our service and weekend hours. Michael McLeod General Manager 256-340-0330

March 25, 2026

This service department was amazing! They completed the service that I had scheduled, they didn’t trying upselling me on services that weren’t necessary all around great experience! More

by Rddelga30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Camilli
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Mar 28, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing our team's approach at Serra Toyota Decatur. We aim to provide straightforward service without unnecessary upsells. Your feedback helps us maintain this standard. Michael McLeod General Manager 256-340-0330

March 24, 2026

Toyota is professional and precise. I had an appt & it was my first one, I was greeted, treated well & was out in a timely manner! More

by jnance3488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 25, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We're glad our team provided professional and timely service during your appointment. We appreciate your feedback and hope to assist you again. Michael McLeod General Manager 256-340-0330

March 24, 2026

The staff was very friendly and explained everything with every step. My salesman was the best he made the process of buying a car simple and fast. More

by Harvestmiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One other but didn't get his name.
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Mar 25, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing our team's effort at Serra Toyota Decatur. We're glad the sales process was clear and efficient for you. Enjoy your new vehicle. Michael McLeod General Manager 256-340-0330

March 23, 2026

Miss Falls was really concerned about helping, I was impressed , it’s nice when someone cares More

by Jsbrock1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Falls
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Mar 25, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing our team's effort. Serra Toyota Decatur values caring service. We appreciate your feedback. Michael McLeod General Manager 256-340-0330

March 22, 2026

Steve in the service department is awesome! Kept me updated on everything that was being done to my jeep More

by Dtidwell2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 25, 2026 -

Serra Toyota of Decatur responded

Our team at Serra Toyota Decatur appreciates your feedback on our service department. Thank you for sharing your experience with your Jeep. Michael McLeod General Manager 256-340-0330

March 21, 2026

I have bought 3 trucks from Serra Toyota and have always enjoyed dealing with them. More

by sgreid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Freeland
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Mar 25, 2026 -

Serra Toyota of Decatur responded

Thank you for your continued trust in Serra Toyota Decatur. We appreciate your business and look forward to serving you again. Michael McLeod General Manager 256-340-0330

March 21, 2026

The staff at Sera Toyota service department have taken great care of me and my vehicle More

by safari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 22, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We're glad our service team met your needs. Wishing you safe drives ahead. Michael McLeod General Manager 256-340-0330

March 20, 2026

Prompt and pleasant customer service. Got a courtesy call when my key was ready. A+ experience! Thanks!! More

by cschmid
Recommend Dealer
Yes
Employees Worked With
Michael McLeoud
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Mar 22, 2026 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad our team could assist you promptly at Serra Toyota Decatur. We appreciate your kind words. Michael McLeod General Manager 256-340-0330

March 19, 2026

They wasted no time to get what I needed and processed and all of my concerns addressed More

by earthismyplanet.mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
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Mar 22, 2026 -

Serra Toyota of Decatur responded

We appreciate your feedback about our prompt service at Serra Toyota Decatur. If you have any further questions or concerns, feel free to reach out to our team. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

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