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Serramonte Ford
Colma, CA
332 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 332 reviews
April 02, 2025
Been going here for over 40 years and have always been extremely satisfied, especially when there was a problem extremely satisfied, especially when there was a problem More
by ideut8
Employees Worked With
March 27, 2025
Excellent service. Car was Valet picked up and delivered and tracking available. Courtesy wash also provided. Car was Valet picked up and delivered and tracking available. Courtesy wash also provided. More
by Colibrí
Employees Worked With
March 26, 2025
By far the worst service, both from Henry Bueno and the technicians that I dealt with on his team. I'm used to dealing with Toyota for a different vehicle that I own, and Ford has fallen short on every lev technicians that I dealt with on his team. I'm used to dealing with Toyota for a different vehicle that I own, and Ford has fallen short on every level. I will never buy another Ford, after dealing with Serramonte Ford service department. More
by mariamaria84
Employees Worked With
March 24, 2025
Competent service advisors; prices way too high; service work is speedy; the quality of what service was performed seems appropriate; forgot to perform or advise re required inspection necessitated by recal work is speedy; the quality of what service was performed seems appropriate; forgot to perform or advise re required inspection necessitated by recall bulleting More
by Lotusman
Employees Worked With
March 14, 2025
Kyle Roderick has been our advisor for more than 10 years and because of him, we will continue to buy Ford vehicles from Serramonte Ford. and because of him, we will continue to buy Ford vehicles from Serramonte Ford. More
by Hannah
March 03, 2025
Very helpful and professional he’ll make it happen just look for Jhay when you go to ford serramonte look for Jhay when you go to ford serramonte More
by rocky
March 03, 2025
Great job! The guy worked on time. Looking forward for the next service .Thanks for everyone. The guy worked on time. Looking forward for the next service .Thanks for everyone. More
by Benny
Employees Worked With
March 01, 2025
Jhay made the process so easy. Very accommodating. We walked in to just inquire but we went home with the new car. Seamless service. Highly recommended!!!5/5 Very accommodating. We walked in to just inquire but we went home with the new car. Seamless service. Highly recommended!!!5/5 More
by YmmeCN
Employees Worked With
February 28, 2025
This dealership is run very efficiently. The staff from salesman to manager to finance all work well together and with the customer which helps make the experience of purchasing a car even m The staff from salesman to manager to finance all work well together and with the customer which helps make the experience of purchasing a car even more enjoyable. More
by Crodriguez74
February 28, 2025
They provided prompt responses and fixed the promptly and efficiently. Notified me that I had a problem with the transmission and notified me that a replacement could be made at no charge. This also was effi efficiently. Notified me that I had a problem with the transmission and notified me that a replacement could be made at no charge. This also was efficiently and promptly performed. More
by edeileenperez
Employees Worked With
