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Shields Chrysler Dodge Jeep RAM - Service Center
Rantoul, IL
316 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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316 Reviews of Shields Chrysler Dodge Jeep RAM - Service Center
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January 26, 2022
Very thankful for the lifetime warranty that covered a new transmission. Grateful for good service people who kept trying to find the mystery noise from the new transmission. After several service appoin new transmission. Grateful for good service people who kept trying to find the mystery noise from the new transmission. After several service appointments, it was finally fixed. More
by bobandbetty98
Verified Customer
Helpful January 21, 2022
When you drop off your vehicle, you should be informed of where to pay for your service when it's completed. It's not the service desk - so it took me a long time to pay and pick up. Service was good, though where to pay for your service when it's completed. It's not the service desk - so it took me a long time to pay and pick up. Service was good, though, and it didn't take long to diagnose my issue. More
by etwilson
Employees Worked With
Ben Hall
January 20, 2022
Caring and efficient dealership that takes care of your problem in a timely manner and on time. problem in a timely manner and on time. More
by BROWN661_6
January 14, 2022
Shields service department was excellent. They were very helpful and we received our vehicle back in a timely manner. helpful and we received our vehicle back in a timely manner. More
by awood0542
Employees Worked With
January 13, 2022
Excellent, professional, courteous staff. Especially Scott. He went above and beyond to assist my needs. Scott. He went above and beyond to assist my needs. More
by blarney
Employees Worked With
January 12, 2022
They have some of the best technicians and have always been good help. I prefer the local feel because they are more sincere people. been good help. I prefer the local feel because they are more sincere people. More
by jkshiels
January 12, 2022
They had the answer to my car problems within 30 minutes and had it fixed within the time promised. They also told me what caused it and how to prevent it from happening again. and had it fixed within the time promised. They also told me what caused it and how to prevent it from happening again. More
by gailkrumwiede
January 09, 2022
Staff was friendly and helpful and got everything done on time they did good work I have no complaints time they did good work I have no complaints More
by dalehughes48
Employees Worked With
January 06, 2022
Excellent service and friendly staff. Will have my vehicle serviced here every time. No complaints, love the warranty. vehicle serviced here every time. No complaints, love the warranty. More
by slg1985champ
Employees Worked With
December 30, 2021
Wonderful staff I would highly recommend shields for all your car or truck needs alway satisfied your car or truck needs alway satisfied More
by aviepagel
