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Shields Chrysler Dodge Jeep RAM - Service Center

Rantoul, IL

4.7
324 Reviews

324 Reviews of Shields Chrysler Dodge Jeep RAM - Service Center

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September 17, 2020

I have been a Service Customer of Shields Auto Center for many years. It was a pleasure to visit their New Facility and again see the same smiling faces that have always greeted me. I appreciate the prompt More

by notredameone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

We are so happy to see you at our new facility too!! Thank you for your continued business and we look forward to seeing you on your next visit!

September 16, 2020

Great friendly service. Waited while my car was serviced and everyone I was in contact with followed guidelines for social distancing, wore masks, etc. Waiting area was very clean. More

by BevH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

Thank you for placing your trust in Shields Auto Center during the pandemic. We work hard to make sure you have a safe and healthy environment while visiting. Our staff appreciates knowing that our efforts are being noticed. Thank you for taking the time to rate us, we look forward to delivering more positive experiences!

August 15, 2020

Had an awesome experience from my salesperson Cory and Financial manager Theresa. Sheilds definitely puts the customer first. I would recommend them to anyone looking to purchase an automobile. First Clas More

by Bigj59
Recommend Dealer
Yes
Employees Worked With
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Shields Auto Center responded

Thank you so much for your review. Your comments help keep us motivated to continue providing great customer service. We appreciate your recommendation of our dealership!

November 21, 2018

Cleaning of my van I had excellent service when I brought my van in to be cleaned. Keith did such a good job cleaning my van, felt like I was in a new one. Will be back More

by Hjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
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