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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
835 Reviews

835 Reviews of Shottenkirk Honda of Huntsville - Service Center

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August 15, 2024

The service was great. Mr Crutcher was knowledgeable and made the process easy to navigate. The best part was I saw escalope what I was looking for immediately upon arrival More

by TGHART939
Recommend Dealer
Yes
Employees Worked With
Steve Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrion Crutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

August 14, 2024

Very time efficient and explained things in an easy manner. Friendly too! The waiting area was very clean More

by KTOWNSEND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

August 14, 2024

Amazing! Friendly! Clean! Courteous! Helpful! Thoughtful! Generous! Attentive! On time! As stated! Smart! I love this service department! I have a twenty ye More

by MOBIUSVERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the name of the man who receives cars when you arrive, he remembered my name our conversation from two days earlier he was amazing! Heidi my courtesy shuttle and all at the courtesy shuttle desk were amazing! And Aaron at Parts desk -amazing and
Aug 14, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! Scott, Sami, Aaron, and Heidi appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

August 14, 2024

Thank you all so much for being awesome! I accidentally hit the curve on my passenger side a week ago, and you all fixed my hubcap! Big thanks! More

by beckwithkarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Shottenkirk Honda of Huntsville responded

Karl, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and our team, and we look forward to working with you again.

August 14, 2024

The service department at Shottenkirk is great. They were efficient and very helpful. I highly recommend. More

by PHILCAT2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick - drove me to nearby restaurant for lunch.
Aug 15, 2024 -

Shottenkirk Honda of Huntsville responded

Phil, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 13, 2024

Very polite and professional. Will always go back to them for service on my car. More

by SER319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

August 13, 2024

They got my van in quick and completed the services asked for. It did take a little longer than expected but was still great service. More

by A_CONNOLLY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Shottenkirk Honda of Huntsville responded

We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2024

Everything went well, in a timely manner, and the service and communication were great! I was pleased! More

by RONBALDWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Ron! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

August 12, 2024

Service quality, and communication were great! They always give me honest feedback about my vehicle but I don't feel taken advantage of, and I feel confident driving off the lot that my vehicle is More

by SCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

August 12, 2024

Excellent service as always. They were very accommodating and actually got my car in earlier and done sooner! More

by CABBOTTARNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not sure of the name of the woman who helped me in the Cashier Office but she's a regular employee and she's always very pleasant and helpful. :)
Aug 13, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

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