Back

Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
835 Reviews

835 Reviews of Shottenkirk Honda of Huntsville - Service Center

Sort by
June 24, 2024

Shottenkirk’s service department is excellent! The staff was very professional and friendly, and my vehicle was ready when promised. More

by JTW_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 23, 2024

Over all great customer service. Justin and Eric were wonderful with answering all questions. Shuttle service is always appreciated. More

by TSALSUNSET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Jun 24, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

June 23, 2024

Another great experience! Appreciate the waiting area and the communication as well as the thoroughness of each service appointment. More

by CWORSHEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Nelson and can’t remember my advisor
Jun 24, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!

June 22, 2024

Dealer charges 3% fee if you use your credit card - be careful nothing under $500 More

by XWAYLEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

June 21, 2024

Always great service, the staff is very friendly and helpful. Appointments are easy to schedule. More

by KARLA.WINDHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2024

I had an amazing experience. Everyone was extremely friendly, professional, and helpful. I exceptionally pleased with my visit. Jonathan Nelson went out of his way to assist m More

by leaanneschultz63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Nelson
Jun 21, 2024 -

Shottenkirk Honda of Huntsville responded

leaanne, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 20, 2024

Was very pleased with the work and the drop off area and service dept. offices look well kept and neat. More

by TUCO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 19, 2024

Everyone was helpful and answered the questions we had. We had tire pressure monitor reset, so they told us how we could do that ourselves. More

by WALTERRAYSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Shottenkirk Honda of Huntsville responded

WALTER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

June 18, 2024

Service Advisor was knowledgeable and friendly with prompt greeting upon my arrival into service bay. The facilities are super impressive and I have been inside many Honda dealerships over the years. A More

by roof97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
Jun 18, 2024 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

June 18, 2024

There was no issue that was not addressed by all associates involved in helping us purchase our new Pilot Elite. They all helped to make it a pleasurable and positive transaction. We love our new More

by MTNAIR51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sampley Barinaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We hope you'll continue to enjoy your new Pilot!

...
20
...