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Shottenkirk Superstore

West Burlington, IA

Overview
Employees
Reviews
Vehicles
4.7
471 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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309 S Gear Ave

West Burlington, IA

52655

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Showing 471 reviews

August 21, 2024

For any reason I received a couple of emails about parts and lub that your received after gave me my car, then I don't know if I can believe in your job. More

by MANUELMARIN.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Savage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Heater, Matt Weir, Tim Boney, Cody Mason
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August 20, 2024

Just always a disaster with scheduling. low wiper fluid message still on after oil change. More

by KRNQAMYJO
Recommend Dealer
No
Employees Worked With
Joel Heater
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August 19, 2024

Great service by Keith Foster. He worked with us to get a fair price and a wonderful vehicle. Would recommend Shottenkirk and Keith to anyone! More

by NEY4CY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

August 17, 2024

There was no pressure, no xx & no stress. They were all great & my experience was super easy, friendly and quick. I definitely recommend Matt!! More

by TIFFNEE2299
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

August 10, 2024

We were very pleased with this dealership. From start to finish, upper management, sales, service, and parts they were willing to work with us even after we made the purchase. Would definitely More

by marjoriewolfe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Gates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephraim, Joel, Lesley,
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Aug 12, 2024 -

Shottenkirk Superstore responded

marjorie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 09, 2024

It was a good experience and I would go back to Shottenkirk Superstore once again. More

by JASON.LIEGOIS
Recommend Dealer
Yes
Employees Worked With
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Shottenkirk Superstore responded

JASON, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

July 17, 2024

Always prompt and friendly. Our 1st and only choice when we need a new auto ! More

by TGR5763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

July 05, 2024

Speedy fast service, always greeted the minute I walk in. Super friendly and knowledgeable staff More

by ADONIAVAUGHN1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joell
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Jul 06, 2024 -

Shottenkirk Superstore responded

Hi thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

July 05, 2024

Good service and super people to work with. Reasonable prices on work they do. Honest More

by SBAMAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of these guys.
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Jul 06, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

July 01, 2024

Was told the issue was the wench hookup. Even explained that it couldn't be the wench, as it had been having this issue prior to wench install. The issue continued after pickup, issue not More

by JSTEELE1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department, Tanya Wilson
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