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Shottenkirk Superstore

West Burlington, IA

4.7
478 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
Contact Dealership

309 S Gear Ave

West Burlington, IA

52655

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Showing 478 reviews

June 13, 2026

The staff and service at Shottenkirk Kia is top notch. I drive an EV and the are always on top of any updates that may need to be done every time I bring it in. They are friendly and remember me whenever More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ephraim Twilie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Shottenkirk Superstore responded

It’s great to hear our team keeps your Kia EV6 up to date and makes you feel welcome on every visit. Thank you for trusting us with your service needs. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

June 10, 2026

We purchased a first vehicle for our teen driver last night, and I wanted to take a moment to recognize the outstanding experience we had with our salesperson. Ephraim Twillie, he was friendly, knowledge More

by Karaellis12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ephraim Twilie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Yoder
Jun 10, 2026 -

Shottenkirk Superstore responded

We’re grateful you took the time to share your experience with Ephraim. It’s wonderful to hear he provided friendly, informative guidance and made purchasing your Nissan straightforward and comfortable. Thank you for trusting us with such a milestone, and we look forward to helping you down the road. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

June 06, 2026

Employees are very courteous and try to do their best! Had some delay, and miscommunication-but overall I understand it’s a process More

by Flabio82
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Shottenkirk Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well overall and truly appreciate your feedback. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

June 06, 2026

Very kind professional and knowledgeable. Thank you Keith,Joe and Danny ( I hope I got the names right if not you know who you are. I appreciate the and support you gave me in buying my vehi More

by betsy
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Schaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Brooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Shottenkirk Superstore responded

We appreciate you recognizing Keith and Joe’s professional and knowledgeable support during your Nissan Xterra purchase. We’re pleased our team could guide you smoothly through every step. Enjoy all the adventures ahead in your Xterra! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

May 30, 2026

Everyone is so polite, efficient and knowledgeable. My work was completed in less time than alloted and the environment was so pleasant. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady where I picked up my keys was so sweet
May 30, 2026 -

Shottenkirk Superstore responded

It’s wonderful to hear our team was polite, efficient, and knowledgeable during your Kia Telluride service. Tanya will be pleased to know we completed everything sooner than expected in a pleasant environment. Thank you for sharing your experience! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

May 23, 2026

Macy was super helpful in getting my issue resolved, a total engine replacement that was completely covered under KIA warranty and they even covered a rental while doing the work. More

by speidels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macy
May 23, 2026 -

Shottenkirk Superstore responded

It’s great to hear our team took care of your Optima’s engine replacement under warranty and provided a rental during the repairs. Thank you for entrusting us with your Kia Optima and for the five-star rating. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

May 19, 2026

BEWARE: This dealership sold us a Toyota Sienna with $12,000 of undisclosed hail damage and were only willing to communicate with us when we got the Attorney General's office involved. They also never g More

by allissa.bolton
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Luers
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Shottenkirk Superstore responded

Allissa, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Troy Moretz General Manager Shottenkirk Superstore

May 15, 2026

Like my treatment here since day one of my purchase. Bought a telluride, and experience has been as good or better than any I've had before. The people are excellent, the service is excellent, and the c More

by Roygerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

Shottenkirk Superstore responded

Thank you for sharing your feedback about your Kia Telluride service. Tanya and our team are thrilled to hear that you’ve received excellent care, communication, and support since day one. We look forward to assisting you again. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

May 10, 2026

Adam Brown and the entire team at Shottenkirk go the extra mile every time to get us in the perfect vehicle. A fantastic buying experience! More

by tetras-57.libra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2026 -

Shottenkirk Superstore responded

Thank you for sharing your positive experience and for highlighting Adam’s efforts. We’re delighted your new Kia Sorento is exactly what you wanted. We look forward to assisting you again on your next visit. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

May 09, 2026

This was a 10,000 mi service on my Ford Maverick. Everything went as expected. I'm very satisfied. More

by Jim Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2026 -

Shottenkirk Superstore responded

We appreciate the opportunity to service your Ford Maverick for its 10,000-mile maintenance. It’s great to hear everything went smoothly and you’re very satisfied. We look forward to keeping your Maverick running at its best. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

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