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Sierra Toyota

Sierra Vista, AZ

4.8
5,235 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,235 reviews

September 04, 2022

On time service, comprehensive service report and friendly people. I would definitely go back again. More

by Barrywrorex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2022

Very comfortable experience; no pressure or hassle. We love our new car. It exceeds expectations. More

by CINDYT51956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Traveled from NY. .called to gave my Tacoma checked and got in the next day Thank You More

by dwsquires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

I told the check in person my breaks were grinding And they stated that there was 3mm of break pad left and will need to be changed in around 5000 miles or so not right away. But when driving off the lot More

by campbellca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Friendly folks, clean and pleasant atmosphere. Some of the most speedy service I have ever received from any company or car dealership ever. They were very accommodating. I will be going back. I h More

by HOLMESYV
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember her name and don’t see her photo
September 01, 2022

Eric was honest, kind, and so easy to work with. I never felt pressured and felt my concerns were addressed. Eric went out of his way to make sure I was happy. More

by mikew8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

The work was done on a timely basis. And they were very courteous and thorough More

by bruce42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

Easy to work with, no preasure. I went back to them after going to other dealers, just because of the salesman who helped me. More

by Chadllewis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

If you are looking for a new Toyota look no further. If you live in the valley it is worth your while to call Sierra Toyota. No games . Some dealers in the valley will not deal with on the phone or in More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

I had to go in for recall work. It took 6 appointments being cancelled due to no parts...and multiple calls to finally get it in. More

by dawnmariestenson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
Aug 30, 2022 -

Sierra Toyota responded

Hello Dawn, I'm sorry for the issues with getting you in for the recall on your vehicle but I'm glad we were able to get it done. I'm working closer with our service staff to prevent these from occurring in the future. If you would like to discuss this further, please don't hesitate to reach out. Thank you, Austin Fornof Service Manager austin@sierratoy.com

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