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Sierra Toyota
Sierra Vista, AZ
5,236 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,236 reviews
August 20, 2022
Got me in quickly. Gave accurate estimate and followed through without hidden charges. Friendly and helpful. Even picked me up at my house to return to dealership to Gave accurate estimate and followed through without hidden charges. Friendly and helpful. Even picked me up at my house to return to dealership to get my car when it was ready. Also facilitate was sparkling clean! More
by BREADBAKER0
Verified Customer
August 20, 2022
Jeff was our salesperson. Even though we bought a bargain car, we felt just as valued as if we’re buying new. It was my first time at a dealership and he made it less intimida Even though we bought a bargain car, we felt just as valued as if we’re buying new. It was my first time at a dealership and he made it less intimidating. More
by christinanicolet
Employees Worked With
August 20, 2022
Mayra was AMAZING! She was so helpful and knowledgeable. She helped to ensure this process was quick and simple. I would definitely recommend working with her. She was so helpful and knowledgeable. She helped to ensure this process was quick and simple. I would definitely recommend working with her. More
by dannielle.013
Employees Worked With
August 20, 2022
Lovely customer service. The employees are wonderful. Gilbert and the new finance manager where helpful. The employees are wonderful. Gilbert and the new finance manager where helpful. More
by EVAN.SMITH89
August 18, 2022
Service is great. Very professional and everyone was exceptionally helpful. We waited for service to be completed and kept in the loop the entire time. Very pleased Very professional and everyone was exceptionally helpful. We waited for service to be completed and kept in the loop the entire time. Very pleased. We'll be back. More
by JB
Employees Worked With
August 17, 2022
Vehicle I purchased is great so far, however, staff seemed lost in the process. There was alot of back and forth with decision making and the sales person I dealt with was new and it was very obvious. seemed lost in the process. There was alot of back and forth with decision making and the sales person I dealt with was new and it was very obvious. Asking same questions over and over throughout the process. The finance piece was very “clunky” in my opinion. I made it clear from the start of the day what I was looking to do only to end up there still 5hours later about to walk out because they were not making any bit of sense. I still did not get an answer to my question from the start but at this point time will give me the answer as I got tired of asking it. More
by yeniferlynn2006
August 17, 2022
Everyone was respectful, helpful, friendly and attentive every time I went in excellent place MayraLopez👍 every time I went in excellent place MayraLopez👍 More
by Emma Jimenez
Employees Worked With
August 16, 2022
Experience was as expected. Daniel from the parts department and Mark from the detailing department went above and beyond to provide quality service. Daniel from the parts department and Mark from the detailing department went above and beyond to provide quality service. More
by 52yota
