Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sierra Toyota
Sierra Vista, AZ
5,035 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,035 reviews
June 30, 2020
Great place to do business! Service people are always attentive and pleasant. Austin is always willing to answer questions and address concerns/needs of the vehicle. attentive and pleasant. Austin is always willing to answer questions and address concerns/needs of the vehicle. More
by JARHLR
Verified CustomerEmployees Worked With
Helpful June 29, 2020
Friendly, clean, professional atmosphere, who listens to customer and provides a top quality value service. Being confident with all repairs done at Sierra Vista Toyota, I continue to chose Sierra Vista To customer and provides a top quality value service. Being confident with all repairs done at Sierra Vista Toyota, I continue to chose Sierra Vista Toyota for all my maintenance. Great Job! More
by jrh1953
Employees Worked With
June 29, 2020
Transparent and helpful Lynn Burns and Scott Allen were helpful and straightforward in helping me make the purchase of my first vehicle. They compared prices to other similar Lynn Burns and Scott Allen were helpful and straightforward in helping me make the purchase of my first vehicle. They compared prices to other similar models, and were very easy to work with, in addition to being great guys in general. More
by Robert H
June 28, 2020
I like getting my Toyota serviced here, it’s a Toyota dealer service. I give this visit at most 3 stars. I brought it in for scheduled maintenance which includes taking tires off to check brakes. Tech wh dealer service. I give this visit at most 3 stars. I brought it in for scheduled maintenance which includes taking tires off to check brakes. Tech who performed the service scratched and chipped the paint on my wheels. If I would have caught this when I picked it up I would have made Sierra Toyota pay to paint my wheels. On top of that, torque specs for lug nuts on my vehicle, 2014 Sienna, call for 76 ft pounds of torque. Tech over torqued lug nuts excessively. I had to stand and bounce on the lug nut wrench to loosen lug nuts to take the wheels off for cleaning, I weigh 230lbs. Luckily wheels did not crack from excessive torque. this is unacceptable. A Toyota tech should know torque specs and apply them for all maintenance performed specially something like wheels as they are actually a safety item. I do recommend this Toyota service center but I will make sure the tech who worked on my vehicle does not work on it again. More
by jarvizu11
Employees Worked With
June 28, 2020
Works well with my schedule. Wiped my vehicle down before we picked it up. Explained what services they did. Clean areas that we went in. we picked it up. Explained what services they did. Clean areas that we went in. More
by bgagliano69
Employees Worked With
June 28, 2020
Went for a simple oil change/filter change & tire rotation. They picked up my vehicle at my work, no charge. Kept me informed of progress. Service & Staff were Excellent!! rotation. They picked up my vehicle at my work, no charge. Kept me informed of progress. Service & Staff were Excellent!! More
by Wbmccullough1
Employees Worked With
Gabe Rendon
June 28, 2020
25000 service done in a timely manner. Used sales mngr answered some questions that I had about extended warranty. Wait area seating was spaced nicely & i wasn't subjected to the TV answered some questions that I had about extended warranty. Wait area seating was spaced nicely & i wasn't subjected to the TV More
by Redtruck
Employees Worked With
June 28, 2020
It’s been my experience over the past 3 years of having my car serviced here that this is a well-run company. The staff seems overall well trained and have good communication skills. my car serviced here that this is a well-run company. The staff seems overall well trained and have good communication skills. More
by JEANNEBISBEE
Employees Worked With
Unfortunately I do not remember the name of the fellow who handle my last servicing. , Armando Soto
June 26, 2020
Carlos was so helpful and great. I had such a great experience. All around good environment and easy going, respectful, and nice employees. I am very satisfied. experience. All around good environment and easy going, respectful, and nice employees. I am very satisfied. More
by Jaylin
Employees Worked With
Carlos Flores
