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Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

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November 06, 2020

This dealership is amazing everyone know what customer service means they are professional but very friendly they have always treated me very good I would not go anywhere else. Austin is the best and so More

by DABAKER1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Rendon, Humberto Pena
November 06, 2020

I found a great truck here. Was a trade in with low miles. First thtee services are free and i just got my first one More

by trappeben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Scudella
November 04, 2020

Very happy with my service, Austin was easy to work Very happy with my service, Austin was easy to work with. I don’t know what else you want me to say about my service Thank you! More

by nanobejammin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

I have been a customer last 20 years that bought 6 new cars. I compared the price with others but Sierra Toyota offered the beatable price always. Also their Service Department provides honest and trust More

by OKIYAMAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Morris, Gabe Rendon, Armando Soto
November 02, 2020

Always a great experience. They take care of vehicle with the BEST service as always. I will always bring my vehicle to you all.. Thank you More

by TanjaJune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Rendon
Nov 04, 2020 -

Sierra Toyota responded

Love the feeback. Thank you!!

November 01, 2020

I’ve always like dealing with Toyota and Sierra Vista. it’s a pleasant experience every time. Looking forward to my next visit thank you for your service More

by PMANN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Sierra Toyota responded

Thank you! We appreciate the feedback and your business!

November 01, 2020

Service was good, but the interaction was kinda awkward and definitely even though I had an appointment it took me time to find someone to help me. More

by Eria
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Scudella
Nov 02, 2020 -

Sierra Toyota responded

Eria, Thanks for the feedback. I apologize if you were not greeted promptly. Destiny is a new team member and working hard to learn the ropes. We appreciate your patience through our growth. Please let me know if there is anything I can do to make your next experience exceptional. Gabe Rendon Sierra Toyota Service Manager 520-515-1671 ServiceManager@SierraToy.com

October 31, 2020

I came in for new wiper blades and they came out to my car, took all the info and went in got new blades. While he was putting them on, I went in and paid and when I came out he was done and I was on my More

by dianam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
October 31, 2020

Finding Friendly Service I bought a used Finding Friendly Service I bought a used Toyota in town and was able to purchase for a minimal charge a great assessment of repairs f More

by W. Gibbons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
Nov 02, 2020 -

Sierra Toyota responded

Thank you for this AWESOME review!

October 30, 2020

First the appointment was not set went there for nothing. I brought in coupons I had to fight for. Never got a the free car wash coupon. I called today no one returned call More

by AUBUCHONZS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Destiny Scudella
Oct 30, 2020 -

Sierra Toyota responded

Hey Randy, Destiny did call twice this morning, and went ahead and left you a voicemail. Apologize if our mind slipped on passing out the car wash pass. We have plenty on hand, stop in and we will get you two of them. Destiny is new here @ Sierra Toyota, and is learning everything Toyota. She absolutely did not intentionally leave off the discount on your Tacoma, & was actually frustrated with herself she forgot to go ahead and apply it. Thank you for your understanding and patience. Gabe Rendon Service Manager Sierra Toyota Service Manager 520-515-1671 ServiceManager@SierraToy.com

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