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Skyline Ford

Salem, OR

4.5
3,532 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,532 reviews

January 29, 2023

Staff are knowledgeable and friendly. The buying process is longer than necessary. Would be nice to have sales person do everything sales related like inside and outside protection of veh More

by MP4464
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lanz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Myhre
Feb 14, 2023 -

Skyline Ford responded

That is great feedback. We do our best to keep the buying process as quick as possible. Thank you for choosing Skyline Ford!

January 28, 2023

Phil is an absolute ROCKSTAR with finding what your needs are and finding the right fit for you and your family. We worked together to find my new car for several weeks. Sage was great and explained the pape More

by RSCHNE16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil McColly
Feb 14, 2023 -

Skyline Ford responded

We're glad we could provide that rock concert experience. Thank you for choosing Skyline Ford!

January 27, 2023

Great service, all the employees are always so helpful. Mel is a great service advisor. I’ll be back More

by WILLIEWAITRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Skyline Ford responded

We look forward to seeing you! Thank you for choosing Skyline Ford!

January 25, 2023

The service writers are friendly and have addressed any concerns I’ve had during a service experience. More

by mrdlhayden
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Skyline Ford responded

Thank you for stopping in and choosing Skyline Ford!

January 25, 2023

Communication was great and Phil and John worked with us great and made the process very easy More

by KOPPAT13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Myhre, Chad Clevenger, Phil McColly
Jan 25, 2023 -

Skyline Ford responded

Enjoy your new vehicle! Thank you for choosing Skyline Ford!

January 24, 2023

I was very pleased with how I was treated and the time they took with me and how they answered all of my questions More

by ALISONDAVID051
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ortwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Myhre, Hector Gallegos-Esparza
Jan 25, 2023 -

Skyline Ford responded

We want every customer to get the Red Carpet treatment. Thank you for choosing Skyline Ford!

January 23, 2023

Wally was great! Super relaxed enjoyable experience with he and the finance manager. Love my new truck! More

by JonathanGlenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
Jan 25, 2023 -

Skyline Ford responded

Wally is great at providing that relaxed purchase process for sure! Thank you for choosing Skyline Ford!

January 23, 2023

We have bought many vechicles from skyline 2 used pickups and a car. unfortunately the service department at keizer and skyline is iffy More

by lindaallen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Myhre
Jan 25, 2023 -

Skyline Ford responded

Thank you for the review. We'd love to hear more regarding your visit. Please email jima@skylineforddirect.com when you can.

January 21, 2023

Mel was great; the best service adviser I’ve had. I really appreciate Dennis and the shuttle service. Repair was done faster than I expected . More

by kropalindanicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I appreciate Dennis and his shuttle.
Jan 25, 2023 -

Skyline Ford responded

We love to be ahead of schedule when possible. Thank you for choosing Skyline Ford!

January 20, 2023

My wife and I purchased our first new Ford truck from Skyline Ford. Korey Miller was our salesman and we also were helped by Francisco Arias. They were both great and answered all of our questions. More

by dcmoothart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Miller
Jan 26, 2023 -

Skyline Ford responded

We're glad we could help you with your first new truck! Thank you for choosing Skyline Ford!

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