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Skyline Ford
Salem, OR
3,529 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,529 reviews
June 02, 2024
Great service, great people, could not ask for anything more! I am 100% satisfied with everything. more! I am 100% satisfied with everything. More
by benjimanwade
Verified Customer
June 01, 2024
My experience was both fairly quick and easy. Julian was very easy to work with and knowledgeable. Julian was very easy to work with and knowledgeable. More
by tarosenau
June 01, 2024
They have very bad customer service. Lack of communication to customers, they don't return phone calls. Would not recommend getting your vehicle serviced there. Lack of communication to customers, they don't return phone calls. Would not recommend getting your vehicle serviced there. More
by xtremekeeler
June 01, 2024
Hardworking, trustworthy, & real. That is how I would describe the men that work at Skyline Ford. That is how I would describe the men that work at Skyline Ford. More
by EMALEIGHPIRES2
May 31, 2024
I called the service manager and the service advisor left them a voicemail explaining why I wasn’t happy and what was going on and still no call back. Absolutely ridiculous such poor communication and they c them a voicemail explaining why I wasn’t happy and what was going on and still no call back. Absolutely ridiculous such poor communication and they can care less about there customers and all they do is lie and cover their xxxxx. More
by cari hansen
Employees Worked With
May 30, 2024
I have been a Sjyline Ford customer for 30+ years. This south salem location often leaves me feeling like just a number. Great customer service has not been received at the south salem lacation in a d This south salem location often leaves me feeling like just a number. Great customer service has not been received at the south salem lacation in a decade. However, JP and the other service advisers at there Keizer location are wonderful and leave me feeling like a valued customer even though it us usually just an oil change there. More
by REACHJAMES
May 30, 2024
They need to expand their service center to deal with FORD’s reoccurring service issues. Any appointments are 2 to 6 weeks out and they are unable to address multiple issues in the same visit FORD’s reoccurring service issues. Any appointments are 2 to 6 weeks out and they are unable to address multiple issues in the same visit More
by garretta88
May 30, 2024
Great service and wonderful people! I had experience with Skyline Ford before. Always great experience! I had experience with Skyline Ford before. Always great experience! More
by rickna7
May 30, 2024
Well run service shop. Waiting area is top of the line. I've used the shuttle and was pleased. Waiting area is top of the line. I've used the shuttle and was pleased. More
by neuhausson4
Employees Worked With
