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Skyline Ford
Salem, OR
3,532 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,532 reviews
March 22, 2025
Was double charged for 'deductible ' for a warranty repair and charged $227.25 to replace headlight bulbs. Technician billed 1.2 hours. Google says an 'unskilled person' should be able to change a sing repair and charged $227.25 to replace headlight bulbs. Technician billed 1.2 hours. Google says an 'unskilled person' should be able to change a single bulb in ten to twenty minutes. So it took a skilled tech 6 times as long to do that? Doesn't make sense. Nobody felt empowered to do anything about the bill when I questioned it. I received a follow up call from the warranty lady, but even she couldn't make sense of the billing and no more follow up since. I feel scammed, frankly! More
by Smurfhold
Verified CustomerEmployees Worked With
Arturo
March 21, 2025
I appreciate that the service department contacts me with text. It makes scheduling easier and convenient. text. It makes scheduling easier and convenient. More
by TANDJ2
Employees Worked With
March 21, 2025
Easiest transaction I've had in buying a vehicle. From the start to the finish From the start to the finish More
by Clay
March 21, 2025
Excellent service and knowledgeable staff, a real emphasis on customer service and Ford vehicle knowledge, I’ve been very pleased with my 2021 base model Bronco Sport emphasis on customer service and Ford vehicle knowledge, I’ve been very pleased with my 2021 base model Bronco Sport More
by Dandaberkow
March 20, 2025
Was a great experience. ..Julian was very patient and no pressure everything went super smooth and definitely would go back to him if I ever need a new ride.. ..Julian was very patient and no pressure everything went super smooth and definitely would go back to him if I ever need a new ride.. More
by coreyglowacki
Employees Worked With
March 18, 2025
Everyone was very nice and helpful. Everyone envolved was pleasant and friendly. We appreciated the kind words. Everyone envolved was pleasant and friendly. We appreciated the kind words. More
by Ronanfryer
March 17, 2025
The staff of the dealership was courteous and efficient which made for a pleasant purchase experience. which made for a pleasant purchase experience. More
by KJOLBERGD
March 16, 2025
We have bought all of our cars here for several years. I believe between us and our kids we’ve bought 6 cars. Francisco is the salesman we always use and the financial department has always been wonderful I believe between us and our kids we’ve bought 6 cars. Francisco is the salesman we always use and the financial department has always been wonderful. I can’t say enough about how friendly and helpful everyone we’ve worked with has been over the years. I continue to recommend Skyline Ford to our family and friends. More
by Jwwtlwcool
March 15, 2025
Great Service. Had the vehicle ready, no hassle, no pressure. Priced fairly. Bought a really nice truck. Highly recommend Skyline !!! Had the vehicle ready, no hassle, no pressure. Priced fairly. Bought a really nice truck. Highly recommend Skyline !!! More
by DAVIDS18
March 14, 2025
This dealership is a joke, the GSM Chad Clevenger is rude and doesn’t know how to treat people. The sales staff are extremely scammy and care more about a check then good customer service especially Gar rude and doesn’t know how to treat people. The sales staff are extremely scammy and care more about a check then good customer service especially Garrett Lanz and Sage Bass. More
by FordTruckz
