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Sloane Toyota of Philadelphia

Philadelphia, PA

4.8
2,051 Reviews
Sloane Toyota Philadelphia offers a variety auto products and services to our customers in the greater Philadelphia area. We also serve drivers in Conshohocken, Trevose, Center City or Langhorne with Toyota vehicles to used cars. Some of our inventory includes models like the Corolla, Camry, Avalon, Sienna and Venza. With all of our inventory, why would you shop for a Toyota in Philadelphia anywhere else?
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1546 Cottman Avenue

Philadelphia, PA

19111

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Showing 2,051 reviews

January 15, 2016

Worse service ever Drop off my vehicle for oil change and state inspection, emissions .told me you should have your vehicle back in about one hour .so two hours went by More

by Utip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adviser name wasn't given to me
Feb 08, 2016 -

Sloane Toyota of Philadelphia responded

Your feedback is greatly appreciated. At Sloane Toyota of Philadelphia, we continuously strive to improve as a business, and reviews like yours help us learn more about the areas in which we need to progress. Delivering fantastic customer service is our top priority. I would like to speak with you about this issue so I can better understand it. I hope to hear from you soon. All the best, Murrey Cohen Service Manager - Murrey.cohen@sloaneautos.com

January 03, 2016

Best Buying Experience I've Ever Had Sam Fareri in sales and Selina Johnson in finance were great! Both were knowledgeable and down to earth! In fact everyone I spoke with at Sloane Toy More

by MargeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Fareri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2016 -

Sloane Toyota of Philadelphia responded

Hello Marge and thank you for your kind words! Sam and Selina are great assets and we appreciate them for giving you that knowledgeable, hassle-free and comfortable car-buying experience! We thank you again and we look forward to servicing you again in the future! All the best, Brett Younger GM - Brett.younger@sloaneautos.com

October 24, 2015

Great sales and service Mike DeNoble not only is he a very knowledgeable sales man he located the exact vehicle I was looking for and at a reasonable price. .. pleasure to do More

by Deborah Mowrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salena, Mike Denoble
October 01, 2015

Rosie I was looking into so many dealerships and my credit wasn't as good then i decieded to call toyota,the same day they approved my credit i got my toyot More

by Rosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier financial specialist, Lou Shahinian
Oct 14, 2015 -

Sloane Toyota of Philadelphia responded

Rosie, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. All the best, Brett Younger GM - Brett.younger@sloaneautos.com

September 19, 2015

Not agreed on their internet & confirmed price on phoneprice I got internet price and also confirmed on phone with manager and when I reached there they came with different price and they just told this is the p More

by Krp
Recommend Dealer
No
Employees Worked With
Jack Murphey, Mike Denoble
Oct 13, 2015 -

Sloane Toyota of Philadelphia responded

I apologize that your recent experience at Sloane Toyota of Philadelphia was less than pleasing. We want every customer to leave our dealership with a smile on their face which is why I am so disappointed to learn of the impression your visit has left you with. It is my goal to help resolve this matter while demonstrating the importance we place upon providing excellent customer service. If you could please contact me directly, I will personally ensure this matter is resolved and a satisfactory solution is reached. I look forward to hearing from you. Sincerely, Brett Younger GM - Brett.younger@sloaneautos.com

September 03, 2015

horrible experience Bought a new car and had problem with it. But the dealer didn't even try to help you fix it! I went to the service a few times. Both service advisers More

by sam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Murrey Cohen
Sep 30, 2015 -

Sloane Toyota of Philadelphia responded

I am concerned by your review and would like the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would appreciate the chance to talk with you more about this. Hope to hear from you soon. Regards, Murrey Cohen Service Manager - Murrey.cohen@sloaneautos.com

August 06, 2015

For attitude and aggravation go to Sloane On August 5th I went to Sloane Toyota in northeast Philly to look at a Tacoma truck that I had seen on their website. They had sent me an email that More

by Groucho
Customer Service
Recommend Dealer
No
Employees Worked With
June 30, 2015

Sold me a Lemon ! Wanted to purchase a 03 Toyota from this Dealer, The sales person seem to be very nice. I told him what I was looking for and he tired to help me get More

by lana29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
May 21, 2015

Annoying Manager Its good when you go to the dealership and everything goes well, but if you wish to quote or mention something wrong or anything deterioration of the More

by Hemal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I forgot the name of that employee.
Sep 30, 2015 -

Sloane Toyota of Philadelphia responded

We appreciate you providing this feedback as the opinions of our customers mean a lot to our team. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Regards, Murrey Cohen Service Manager - Murrey.cohen@sloaneautos.com

May 12, 2015

Friendly and professional sales team. This is my 4th Toyota I have purchased from Sloan Toyata. Mike DiNoble has always been a great salesman and gets the job done smoothly and painlessly. More

by graziano20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Denoble
May 13, 2015 -

Sloane Toyota of Philadelphia responded

Thank you for this fantastic review! I am pleased to hear that Mike and Steve was there to assist you throughout the entire process and that they are consistently providing you a smooth, painless, courteous and professional customer service that you deserve. We appreciate your recommendation and congratulations on your new purchase. We are sincerely grateful for your loyalty and enjoy your new vehicle! Follow us on Twitter and like us on Facebook to catch the latest specials! Best, Julie Spinosa - Customer Relations - Julie_Spinosa@sloaneautos.com

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