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Sloane Toyota of Philadelphia - Service Center

Philadelphia, PA

4.8
82 Reviews

82 Reviews of Sloane Toyota of Philadelphia - Service Center

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January 31, 2019

Fake promises I was told the time of purchase new car 50 state emissions are free and when i get there they were like i have to pay for the state inspection and sti More

by Bless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Hildenbrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Younger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Sloane Toyota of Philadelphia responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Brett Younger – General Manager – brett.younger@sloaneautos.com - (215) 742-9300

December 29, 2018

Issue resolved I had an issue last week, and I want to thank Ray (director) @ Sloan for taking his time out and resolving the issue we had. I am very happy. THAN More

by Yaya2076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, & Ray
November 20, 2018

do yo have anyone can speak vietnamese or cantoense my father bought the car at Sloan Toyota at cottman ave sometime he need bring him car for services so he doesn't speak English , at service center ha More

by ly191987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Figueroa
Nov 20, 2018 -

Sloane Toyota of Philadelphia responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Brett Younger- General Manager- brett.younger@sloaneautos.com- (215) 742-9300

October 20, 2018

Its good. Thr service is very good on there. I have nothing to complain about this place. I would highly recommend to go to this place for sure! More

by Maritanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ilya Ganetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Sloane Toyota of Philadelphia responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Brett Younger- General Manager- brett.younger@sloaneautos.com- (215) 742-9300

October 16, 2018

Service my car I bought my car almost 2 years ago from salesman Ilya Ganetsky Every time when I need his help he is really helping me with all my service needs Thank More

by Maia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ilya Ganetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Sloane Toyota of Philadelphia responded

Maia, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Brett Younger- General Manager- brett.younger@sloaneautos.com- (215) 742-9300

July 15, 2016

The ONLY place to go!!!! I am presently driving my eighth car that I have purchased at this dealership and I have been pleased with the experience every time. Dealing with St More

by EddieB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fareri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lind
Jul 15, 2016 -

Sloane Toyota of Philadelphia responded

Eddie, thank you for the wonderful review. We truly appreciate your continued business with us and congratulations on your new car! Your kind words to our staff is welcomed, I will be happy to inform them to continue their great service. Again, thank you for being our friend at Sloane Toyota, we look forward to many more years providing you with only the best service. Brett Younger General Manager brett.younger@sloaneautos.com 215-742-9300

January 15, 2016

Worse service ever Drop off my vehicle for oil change and state inspection, emissions .told me you should have your vehicle back in about one hour .so two hours went by More

by Utip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adviser name wasn't given to me
Feb 08, 2016 -

Sloane Toyota of Philadelphia responded

Your feedback is greatly appreciated. At Sloane Toyota of Philadelphia, we continuously strive to improve as a business, and reviews like yours help us learn more about the areas in which we need to progress. Delivering fantastic customer service is our top priority. I would like to speak with you about this issue so I can better understand it. I hope to hear from you soon. All the best, Murrey Cohen Service Manager - Murrey.cohen@sloaneautos.com

September 03, 2015

horrible experience Bought a new car and had problem with it. But the dealer didn't even try to help you fix it! I went to the service a few times. Both service advisers More

by sam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Murrey Cohen
Sep 30, 2015 -

Sloane Toyota of Philadelphia responded

I am concerned by your review and would like the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would appreciate the chance to talk with you more about this. Hope to hear from you soon. Regards, Murrey Cohen Service Manager - Murrey.cohen@sloaneautos.com

November 25, 2014

All I can say is........FAMILY. That's Sloane Toyota Philly! My wife and her family were longtime customers with Sloane Toyota Philly, previously Champion Toyota, when I met her over a decade ago, I was not. How More

by vincellar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 26, 2014 -

Sloane Toyota of Philadelphia responded

Proposed Response: Thank you for taking the time to share with us your great review. To hear from our loyal customers is always a treat. Here at Sloane Toyota of Philadelphia, we pride ourselves on offering best customer service possible and hearing that we have exceeded expectations is truly gratifying. Your continued business is greatly appreciated. Know our working relationship will continue to be successful in years to come. Sincerely, Julie Spinosa - Customer Relations

December 28, 2010

Very professional. Ray described the work that was needed and the pricing was consistent with his explanation. Specifically, the lube, oil and filter was priced competitively and they check my air fi More

by davidepstein22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray (in Service Dept.)
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