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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,021 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,021 reviews

July 29, 2022

Well done. Repair completed in timely manner. It is horrible for MB to have a 2019GLS with a differential problem but that is another story More

by INFO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 29, 2022

Service was very good and speedily. The staff were very friendly and helpful. I am quite satisfied More

by MSTELLAJR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 29, 2022

Smith Motors is a fantastic dealership. All the staff from sales to service are very courteous and helpful. Your auto is one of your largest purchases you will make, take the time to mainta More

by A330AV8R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

July 27, 2022

I am very happy with customer services they were very profissional and my car is running great thank you so much More

by Dinapuzzo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review, Dina! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

July 26, 2022

As always Smith Motors’ employees are top of the line from Mechanics to Sales and Service. From the looks of things the owner must care about the employees because they are all great to work with. Carin More

by lyndapayette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Lynda, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 26, 2022

Always helpful, friendly and courteous. Take good care of us and our cars! Great team! More

by CATHERINE DRISCOLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Catherine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

July 23, 2022

Had a problem with my AC called on Monday fixed on Thursday they were great! Very pleasant and personable! So far so good…. More

by Lmsegee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock who is my salesman even came to say hello!
Jul 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

July 22, 2022

We have purchased 6 cars from this dealership it is our go too for Mercedes More

by jc145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 22, 2022

Great customer service, a timely and thorough service department. Professional staff and relaxing environment for customers. More

by LINDADISALVO
Recommend Dealer
Yes
Employees Worked With
Wes
Jul 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Linda, and look forward to your next visit.

July 21, 2022

Excellent service, went above and beyond to help me out of a jam that made my life a lot easier More

by LYNNE.RACINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guys in the service department. Mostly dealt with the one who sits first desk on right when walk in. Sorry forgot name
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Lynne. We appreciate your business and our team looks forward to serving you again soon!

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