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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,056 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,056 reviews

July 26, 2022

As always Smith Motors’ employees are top of the line from Mechanics to Sales and Service. From the looks of things the owner must care about the employees because they are all great to work with. Carin More

by lyndapayette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Lynda, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 23, 2022

Had a problem with my AC called on Monday fixed on Thursday they were great! Very pleasant and personable! So far so good…. More

by Lmsegee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock who is my salesman even came to say hello!
Jul 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

July 22, 2022

We have purchased 6 cars from this dealership it is our go too for Mercedes More

by jc145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 22, 2022

Great customer service, a timely and thorough service department. Professional staff and relaxing environment for customers. More

by LINDADISALVO
Recommend Dealer
Yes
Employees Worked With
Wes
Jul 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Linda, and look forward to your next visit.

July 21, 2022

As always the service reps ensured I was well taken care of. I came in for a light bulb change. The service was super fast considering I got a car wash and interior cleaning afterwards More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Allan, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 21, 2022

Excellent service, went above and beyond to help me out of a jam that made my life a lot easier More

by LYNNE.RACINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guys in the service department. Mostly dealt with the one who sits first desk on right when walk in. Sorry forgot name
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Lynne. We appreciate your business and our team looks forward to serving you again soon!

July 21, 2022

I have in the past delt with two other Mercedes dealers and Smith is the best for sales and service More

by BUTLERTEAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Wormboldt
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 21, 2022

This was my first service at Smith Motors and my service advisor Dave did a great job with the write-up, service recap, pricing, and delays that happened. His communication helped set expectations for pick More

by macv21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Dave and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

July 20, 2022

Always provides satisfactory/excellent service and never disappoints. I have used Smiths for many years and will continue to do so. More

by MIKKIMORAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl and Wess
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 16, 2022

Very Professional. Cleaned car after service is a nice touch. Appreciated the use of a loaner car. More

by Snbig
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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