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Smithtown Toyota
Smithtown, NY
1,357 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,357 reviews
March 29, 2026
Smithtown Toyota is the best dealership, and always has been. This was my 4th car purchase experience there. When you walk in you feel the difference. Everyone is professional, calm, friendly, and gen been. This was my 4th car purchase experience there. When you walk in you feel the difference. Everyone is professional, calm, friendly, and genuine. There is a feeling of honesty and trustworthiness. Our salesman, Steve, was knowledgeable, patient, and understanding of my situation and what I was looking for, and found exactly what I wanted. I was able to take it home the following day. Kyle (insurance) and Rocky (finance) were also fantastic. They were both friendly and efficient. I'm very grateful to have had such a great experience buying a new car, stress free! More
by Ana
March 29, 2026
On December 9, 2025, my 81-year-old mother went to Smithtown Toyota for a routine front brake repair. She had been widowed for less than ten months. Instead of just fixing her brakes, the staff kept h Smithtown Toyota for a routine front brake repair. She had been widowed for less than ten months. Instead of just fixing her brakes, the staff kept her at the dealership for five hours without offering her food or water. While she was physically exhausted, they transitioned her from a service customer into a sales target. The staff reviewed her 2018 RAV4 title and insurance, which still bore my late father's name, and used her lapsed registration to create anxiety. They stripped the equity from her low-mileage RAV4 Hybrid, giving her only $11,000 for a vehicle with a CarMax cash offer range of $17,600 to $19,000. They then locked her into a lease for a base-model 2026 Corolla capitalized at $32,288, which is nearly $8,000 over MSRP. Finally, they extracted an additional $1,700 in cash from her at signing. Our family has been buying cars from this exact dealership since 1983. If you have elderly parents, do not let them visit this dealership alone. I have the paperwork to back up every single one of these numbers. More
by Free4Fred
Employees Worked With
March 28, 2026
I was very impressed and satisfied with Michael’s help and knowledge. He went above and beyond to assist me in finding and obtaining the exact vehicle I was looking for. His professionalism and dedication and knowledge. He went above and beyond to assist me in finding and obtaining the exact vehicle I was looking for. His professionalism and dedication made the entire process smooth and enjoyable. I truly appreciate his effort and would highly recommend him to anyone in search of a vehicle More
by Taco
Employees Worked With
March 22, 2026
Smithtown Toyota has always been the best dealership around. Michael Kazlauskas was the an incredible sales consultant and I could not be happier!! around. Michael Kazlauskas was the an incredible sales consultant and I could not be happier!! More
by alsanto33
Employees Worked With
Other Employees :
Theresa on insurance
March 18, 2026
Mike was very helpful and understood what I wanted. I’m so grateful to him. I’m so grateful to him. More
by Eluo025
Employees Worked With
March 14, 2026
We had a terrific experience with Mike. He was professional and knowledgeable and understood our needs right away. Found us the perfect vehicle at an amazing price. Highly recommend. He was professional and knowledgeable and understood our needs right away. Found us the perfect vehicle at an amazing price. Highly recommend. More
by chrissiefergo
March 14, 2026
Michael did an outstanding job guiding us through our Toyota purchase! He confidently answered all of our questions taking the time to thoroughly explain each one completely. Toyota purchase! He confidently answered all of our questions taking the time to thoroughly explain each one completely. More
by Gloftin60@gmail.com
Employees Worked With
March 12, 2026
Louis Bilous was fantastic. Overly pleasant experience, will absolutely be servicing there. The finance manager was also a pleasure to work with. Overall great dealership. Overly pleasant experience, will absolutely be servicing there. The finance manager was also a pleasure to work with. Overall great dealership. More
by GM1
March 08, 2026
Had a great experience buying my Tacoma at Smithtown Toyota. Michael is a true professional and was a pleasure to work with. Toyota. Michael is a true professional and was a pleasure to work with. More
by Andymazza4
Employees Worked With
March 06, 2026
Michael was very knowledgeable and extremely patient with us. Overall, the entire dealership has an amazing staff. In past experiences with other dealerships,I would not return. Smithtown Toyota has a custom us. Overall, the entire dealership has an amazing staff. In past experiences with other dealerships,I would not return. Smithtown Toyota has a customer for life! More
by rsu287
Employees Worked With
